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Customer Ratings & Reviews

  • Front. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • 10 YEAR WARRANTY ON THE COMPRESSOR 10 YEAR ENERGY SAVINGS LESS NOISE DURABILITY
  • Committed to quality. Driven by innovation. 2 Year Warranty* Limited Time Offer Valid: 1/1/26 - 7/8/26 Up to $199 value *Redemption required. Limited manufacturer's warranty.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • Alt View 12. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a full-size refrigerator with a FlexZone drawer that has four temperature settings. The refrigerator is stocked with various food items, including apples, oranges, sandwiches, and milk. The apples are placed in the upper section of the refrigerator, while the oranges are located in the middle section. The sandwiches are placed in the lower section, and the milk is stored in the refrigerator's door compartments. The refrigerator is organized and well-stocked, showcasing the versatility of the FlexZone drawer.
  • The image features a large, metallic refrigerator with a clean, empty interior. It is a full-size refrigerator with a freezer on the bottom, and it has a total of 12 shelves for storage. The refrigerator is currently empty, with no food or items visible inside.
  • The image shows a large, silver, two-door refrigerator with its doors open, revealing a well-stocked interior. The refrigerator is filled with various food items, including multiple bottles, oranges, and broccoli. The bottles are located in different sections of the refrigerator, with some placed on the upper shelves and others on the lower shelves. The oranges are placed in the middle of the refrigerator, while the broccoli is located towards the bottom right side. The refrigerator appears to be a full-size model, providing ample storage space for a family's groceries.
  • The image features a stainless steel ice dispenser with a water dispenser on top of it. The dispenser is built into the wall and has a silver finish. The water dispenser is located above the ice dispenser, and both are part of a refrigerator.
  • The image features a large refrigerator with its door open, revealing a well-stocked interior. The refrigerator is filled with various food items, including several bottles of drinks and a variety of vegetables. There are also multiple bowls containing different types of food. The refrigerator is organized in a way that allows for easy access to the items, making it a convenient and functional appliance for storing and preparing meals.
  • The image features a white refrigerator with two bottles of water placed on the shelves. The refrigerator is filled with various fruits and vegetables, including apples, oranges, and bananas. The fruits and vegetables are organized in the refrigerator, with some placed in the bottom drawer and others on the shelves. The refrigerator appears to be a full-size model, providing ample storage space for the items.
  • Alt View 19. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a large refrigerator with its door open, revealing a well-stocked interior. The refrigerator is filled with various food items, including apples, oranges, and milk. There are also several bottles placed throughout the refrigerator, along with a sandwich and a bowl. The refrigerator is organized and ready to be used, showcasing a diverse selection of food and drinks.
  • The image shows a refrigerator with its door open, revealing a variety of food items stored inside. The refrigerator is filled with different types of food, including yogurt, frozen items, and other perishable goods. The refrigerator is well-stocked, indicating that the owner is well-prepared for meals and snacks.
  • Alt View 22. Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel.
  • The image features a fingerprint resistant surface, which is designed to prevent fingerprints from being left on the surface. This is particularly useful in high-touch areas, such as refrigerator doors, where fingerprints can be easily visible and may require frequent cleaning to remove. The fingerprint resistant surface is made of stainless steel, which is known for its durability and resistance to stains and fingerprints.
  • The image features a large refrigerator with its door open, revealing a variety of food items inside. The refrigerator is filled with bottles, including water and juice, as well as broccoli and carrots. The refrigerator is also equipped with a digital display, which provides information about the temperature and humidity inside. The refrigerator is a part of a larger kitchen setup, which includes a sink and an oven.
  • The image features a kitchen with a large metallic refrigerator and a cell phone. The cell phone is displaying a graph showing energy usage for the refrigerator. The refrigerator is positioned in the middle of the kitchen, and there is a bowl on the countertop nearby. The kitchen also includes a sink and a dining table with chairs. The scene is set in a modern kitchen with a focus on energy efficiency and monitoring.
  • SAMSUNG : DE A ...
  • BBY Overview - Samsung Fridges: Doors, Depths, & Finishes video 2 minutes 51 seconds
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • Samsung Bespoke 4-Door Refrigerators video 2 minutes 59 seconds
  • Samsung Flexzone Drawer - Product Feature video 0 minutes 48 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel

Model:
RF28R7201SR
SKU:
6323216
Highly rated by customers for:
$1,899.99
Save $800
Comp. Value: $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 2201 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,201 reviews
  • Pros mentioned:
    Overall performance

    Nice!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, love the spacious refrigerator, led lighting lights up nicely

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space works perfectly recommended to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Great Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge! We had an only KitchenAid fridge, it was easily 15 years old so it was time for an upgrade. My dad has all Samsung appliances and loves them so we went with this fridge. It is very spacious and I love the fact that it is a smart fridge that can connect to an app to alert you to anything you need to know. The drawers are easy to pull out so my 5year old son can access the freezer and flex drawer.

    I would recommend this to a friend

  • You won't be disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great and we love it. We originally bought this same fridge 5 years ago for our first home, so when we moved and needed to buy new appliances the decision was easy. The middle drawer is super convenient and has it's own temperature control. Although Samsung moved the temperature controls to inside the door, the water and ice dispenser mechanism on the outside of the door is upgraded compared to years past. I would recommend this fridge to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Lots of room and looks good. Lots of extras

    I would recommend this to a friend

  • Great service and great prices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of using it, and everything still working good and great job with the workers helping me put it in on the truck

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Samsung is the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appliance is handsome and performs very well. Only complaint is how long it takes to switch from water to ice.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality, Overall performance

    Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, love the refrigerator. The middle drawer is extremely useful. The extra 2 cubic feet of storage is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Great addition to our Kitchen!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the Flexzone Drawer, we keep the beverages in there and it helps keep everyone from shuffling things in the rest of the fridge trying to get their beverage of choice! Husband LOVES the water dispenser. And the Freezer enables us to pick out what we are going to cook for dinner for the week from the upright freezer and making daily trips to it. Enough room to put the meal prep for each night together too! I love this Fridge, guess I am a grown up now, more excited about an appliance than I was before.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey HildeeDupree! It's really great to hear that you have found just what you and your family need! ^Jecca Samsung

  • Pros mentioned:
    Drawer functionality

    Love it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having the drawer individually, I don't have to open the fridge doors. Plenty space

    I would recommend this to a friend

  • Space for everything

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drawer is super convenient as well as the adjustable shelf configuration options. Things don't seem to get buried as easily as in past fridges, even though this is much larger than anything else we've had. The only thing I would improve is the left door, it requires an extra push to close (if the right door isn't open). This isn't an issue for me but teens aren't as diligent at making sure anything is properly closed... good thing there is an alarm for doors left open.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator's design is excellent, facilitating efficient food organization and providing ample storage space.

    I would recommend this to a friend

  • Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. Lots of space. Fridge did have a dent in the side that we discovered after so make sure you inspect fridge upon delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Samsung products are great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Samsung refrigerator and we love it.

    I would recommend this to a friend

  • So far so good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read a lot of online reviews on BestBuy, Amazon, Home Depot and other review sites. My unit is quiet and doesn’t make all the extra noises that others have complained about. The shelving is a bit limited. We passed on the model that was priced $600 more with the extra “convenience door”. The delivery team was very professional and handles the refrigerator with care! No dents or scratches. Watched them unbox and moved with dolly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawer functionality

    Great Frig. Just what we wanted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom freezer holds much more than side by side. Middle drawer convenient for small items and not having to open larger doors.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are excited to hear that the design of this refrigerator is meeting your needs and exceeding your expectations. Thank you for being the best part of Samsung. ^Lo Samsung

  • Pros mentioned:
    Overall performance

    I loved it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a fridge urgently because my old fridge broke down. I received it in 3 days and me and my family just loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Drawer functionality

    Happy with frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lighting is great inside adjustable shelves very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fridge but the water dispenser doesnt have a water catching tray and the ice is really loud other than that good fridge and fancy feeling.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Samsung Fridge is Supreme

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge, no problems and many storage options. Keeps beer icy cold

    I would recommend this to a friend
Page 26, Showing 501-520 of 2,201 reviews
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