Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,899.99
Save $800
Comp. Value: $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 2201 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,201 reviews
  • Rated 1 out of 5 stars

    Icemaker will stop working.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WARNING!! The icemaker in these Samsung refrigerators will freeze up and stop working within about a year of owning the fridge. You'll need to either use your warranty or use a hairdryer to defrost the inside of the icemaker every few months. Look it up - it's a known issue. Totally ridiculous.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      KelceyP, sharing your experience with the ice maker matters. Allow us to help.

      Below is a link to diagnose if the ice maker freezes. Please choose "Ice maker is frozen over." Kindly click on the embedded word.

      Samsung ice maker is not working
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147876501) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Best fridge

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has all the storage space you need for meats, chicken, vegetables, yogurt and everything else has an alarm when doors are not close properly best fridge ever

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great fridge for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if replacing multiple appliances with Samsung. Great fridge does everything it says it will do. Only compliant would be the fridge doors don’t always close easily. You will get alerts shortly after on you TVs to close the doors.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Alex, I want to congratulate you on your new Samsung Refrigerator purchase and appreciate you taking the time to share your customer feedback. We are happy to see that you are enjoying your new machine and all the space it has to offer. We welcome you and your family to our and thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Very nice and Roomy.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge works great have lots of room and extra space. Hooking up the water and ice is an added bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much very spacious beautiful easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    An Even Better Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Wonderful design. The fingerprint resistant version keeps it looking good!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in so much love with this samsung fridge, very great product with lots of storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but sale/delivery needs a bit of imp

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given a 5 however sales rep advised would be free install if we had the hose however when delivery came, they advised hose had to be new. With this, I would have normally given a 3 however delivery guys pulled one out and installed.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my purchase of this refrigerator. It looks nice along with my other stainless steel appliances. The drawer is very convenient to keep the kids’ things in or to store drinks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    French door refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, with lots of storage especially in freezer section. Love flex zone draw.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 4 out of 5 stars

    Nice looking refrigerator.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a very nice refrigerator. Love the extra draw for large items.. inside is very nice and roomy. Had for almost a month. Recommend this appliance. Service and delivery was great too. Only one problem is the dent under the extra draw handle. Not happy about that. Otherwise I d give a 5 star.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy. In Mets my requirement and expectation. Would refer to other potential buyers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great, on time and was very professional. They told me to purge the water and throw out the first ice. No one has ever told me that and for that, I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was Great. Frige is Great. Life is Better now !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My milkshake

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator keeps all the milknshakes nice and cold, thats right its colder then yours! If you want it you should use your best buy card and charge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Fridge!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm super happy with my new refrigerator! Never knew I needed the flex zone drawer until I had it- Its wonderful and looks great in my kitchen! The guys that delivered it were on time, friendly and answered all my questions!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Spacious and nice look

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and nice. Spacious and nice look, quite and convenient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and roomy. But the ice maker already broke and I had to do a warranty claim 1 year after purchasing it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Moliva,

      We’re happy to know that the refrigerator size and space work for you. We also want to speak to you directly to know further details about the ice maker that broke and to be able to provide support, and see what options we can offer to help you.

      Feel free to connect with us through the following platform.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Please provide us with this reference number (1151879259) when you message us so our team can retrieve your information.

      Thank you.

      Nicole Samsung

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Works great for us and has a lot of room

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 4 out of 5 stars

    great fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design. A lot of room. cooled down almost instantly

    I would recommend this to a friend