Customer Ratings & Reviews
- Model:
- RF28R7201SR
- |
- SKU:
- 6323216
Customer reviews
Rating 4.4 out of 5 stars with 2200 reviews
(2,200 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Dream fridge!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Favorite fridge I’ve ever owned! I’m a chef but purchased this for my home. It is truly excellent! We have members of our household with different dietary restrictions and the various compartments render it a dream keeping the fridge items separate. Beautiful look, easy (very!) to keep clean. Excellent fridge.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator. Larger ice machine is a must. If you use the crush iced in the door watch as this often causes ice to stick in the door. Love having the freezer on the bottom. Freezer is a great size. I had a 24 year old refrigerator so this is definitely an upgrade.
I would recommend this to a friendBrand response from Samsung
Posted .Welcome to the Samsung family! We love to hear that you're loving this refrigerator. ^Lo
Rated 5 out of 5 stars
norma kyriss
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my French doors on my new refrigerator. The freezer at the bottom is so large and the Shelf in the freezer is nice from putting stuff I use all of the time. I also like the middle drawer that you can use a refrigerator drawer or an extra freezer drawer. The gentleman who delivered my refrigerator was very nice
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Review refrigerator
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. I like it worked well. The drawer is big I got space
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Review
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our refrigerator alot of space keeps stuff cool wanted black but loving stainless
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Ice maker performance
Rated 3 out of 5 stars
Jcw
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has plenty of storage. Could use a light at ice and water dispenser. Ice is slow coming out and ice tub hard to access. Other than that nice fridge.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank your review, JamesW. Let's get go ahead and check the settings of your refrigerator.
A few factors can cause an ice maker to not work. If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame. Please see these links for details.
Ice maker is not working - Samsung
https://www.samsung.com/us/support/troubleshooting/TSG01001942/
What to check when there is no ice or not enough ice from the ice maker or dispenser | Samsung US
https://www.youtube.com/watch?v=heJu7r3JqNc
I highly recommend visiting this link for the reference guide:
Test or reset your Samsung ice maker
https://www.samsung.com/us/support/troubleshooting/TSG01207806
How to maintain the ice maker in your Samsung refrigerator
https://www.youtube.com/watch?v=EsbHtpc1ak4
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1145067842) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Rated 4 out of 5 stars
BARefridgerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. No issues. Good space in unit to put lots of goodies in.
I would recommend this to a friendRated 5 out of 5 stars
Huge Refrigerator and freezer space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best part about the fridge is the wide open space. Coming from a traditional french door refrigerator, we dont miss the split in the middle. Flex zone is great for quickly grabbing lunch meats withoit opening the main door. Freezer has a great layout. Ewsy to store and move food around. Short story, we love this fridge.
I would recommend this to a friend- Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Perfect - exactly what we wanted for new home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best item, great price. Lots of room, added features
I would recommend this to a friend Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great fit very nice and plenty room to store my food
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! Very easy to clean and there's enough space to store our food.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance, Size
Rated 5 out of 5 stars
Just perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im in love with my fridge, is super big, many drawers to put your groceries. Im really glad I decided to go for this fridge. Everyone who visits me is amazed on how beautiful it looks
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great Price & Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the style and quality of this product. The flex zone is my favorite that can be used for various purposes. I recommend the product for the price point.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Love the refrigerator. Very Spacious. I recommend
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not be better, storage capacity is outstanding,
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
Spacious. Great lighting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded to this stainless steel fridge from a 2 door French door fridge which I struggled with to fit items in the freezer. I like that this new fridge has compartments that open without interfering with the other doors. Easy to slide open and the lighting is great.
No, I would not recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Beautiful Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's exactly what we wanted. Lots of space and looks great
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
SAMSUNG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT. ITS EXCELLENT FOR THE PRICE WORKS WELL THE ONLY DOW IS THE WATER FILTER THE PART ON THE BUTTON COULD BE BIGGER LARGER ITS HARD BECAUSE WHEN THE KIDS ARE GETTING WATER ITS A CONSTANTLY SPILL BECAUSE IT IS SO NARROW IT COULD BE MUCH BETTER
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 5 out of 5 stars
Very pleased for the most part.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this refrigerator for about a month. Haven't had any problems with the icemaker as of yet. That was the reason I got rid of the old one. Kept freezing up on me. A known problem by Samsung. I did not get the extended warranty on this machine although I would have liked to. The Samsung refrigerator that we got the last time had an extended warranty of 5 years for $150. That paid off for me because, after 4 years, I got all my money back because I could not get service, at first for a month, and then I was canceled on the day of repair and rescheduled for another month out. So, if it was more than my ice maker not working and it was the refrigerator not working, I would have been out of a refrigerator for two months. Geek Squad warranty figured one month without a refrigerator was okay but two months was unreasonable and gave me a full refund. That was $150 invested in the extended warranty as a good buy. Now, on my new refrigerator, they wanted $450 for the same 5 year warranty. To me, that is too much and unacceptable. So, I did not get it. They must have had to do a LOT of repairs and so they jacked up the price accordingly. The one bad thing about this refrigerator is that, when you go to get ice from the dispenser, you get water leaking down onto your hand holding the glass each time. If it doesn't go onto your hand, it probably goes onto the floor. Must be some water left in the dispenser. This is very irritating. I also bought a "backup" very plain refrigerator that is half the price of this one just in case this thing craps out on me and I have to wait a month or two for a repair. Who can wait that long for a repair? You might not even be able to go to a store and buy a new one when you need it. It is just the crazy time we live in.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Drawer functionality
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it is finger print resistant, I like the flex zone drawer, you can keep wine and it keeps it at that temperature 41 or you can keep meat at another temperature or even other temperature for different foods.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend




























