Customer Ratings & Reviews
- Model:
- RF28R7201SR
- |
- SKU:
- 6323216
Customer reviews
Rating 4.4 out of 5 stars with 2201 reviews
(2,201 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the Sumsang refrigerator is great very low noise when its running
I would recommend this to a friend- Pros mentioned:Drawer functionality
Rated 5 out of 5 stars
Awesome Fridge!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE love everything about this fridge, but especially the drawer in the middle for drinks and frequently used items.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! I buy appliances very often for rental and remodeled properties and love Samsung appliances.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious. Exactly as description with only issue is tall items you lose one shelf space
I would recommend this to a friend Rated 4 out of 5 stars
Good product, weak tech support
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good on the refrigerator. After a month, the ice maker problems that some other reviewers have noted on this model haven't surfaced. Almost exchanged it due to a couple of very minor issues that would have been easily resolved with competent tech support. Which Samsung doesn't seem to have. They're friendly and eager to help, just don't know much about the product.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
good fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good refrigerator. it was an upgrade to my old one. so far so good
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work we like it no more word about that all
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Lovely
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok getting to understand how it works I just love it
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a nice refrigerator lots of space nice color
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge. Been looking and comparing for months. So very happy I bought matching stove and microwave too
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 4 out of 5 stars
Will not buy online
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you put in stuff like a quart of milk? You will have limited space. Ice machine is lacking.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Mighty5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice machine doesn't work as gd as it should to me
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this for about 4 months. So far it working great. Excellent capacity, very good design. I liked the Tucson color.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Refrigerator - Tuscan Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Spacious inside, elegant exterior
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of space for storage. Compartments ideal for separating the various food groups Stainless steel exterior leaves no marks of fingerprints!
I would recommend this to a friendBrand response from Samsung
Posted .Hi Soccermom! Thank you for choosing a Samsung as your new refrigerator. Your new refrigerator is sleek in design and has ample space. It is an excellent choice! Welcome to the Samsung family! ^Shifa
Rated 5 out of 5 stars
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the extra drawer to store raw meats. Also liked how the shelves can be easily taken out or folded up to store taller bottles
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice refrigerator and excellent price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator and a excellent price, good help from Best Buy sales team
I would recommend this to a friend Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator. Lots of space for all the food! Freezer on the bottom is much better for easier access to more regularly used items.
I would recommend this to a friendRated 3 out of 5 stars
Could be better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crushed ice dispenser is very slow and sometimes ice gets stuck. Had a hard time replacing water filter.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jen,
We understand how it feels to have an ice maker in our refrigerator that doesn't work as expected. We are here to help.
I have shared a link below for the steps if the ice maker is not working properly. You can select the nearest issue, then watch the video and click on all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
You can also check the link below for the steps to replace the water filter.
https://www.samsung.com/us/support/answer/ANS00060149/
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung refrigerator.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147499520, which will help our team pull up your information.
^Rainly
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Working well
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our older refrigerator, though still running was small and worn. This gave us more room and options.
I would recommend this to a friend Rated 5 out of 5 stars
Samsung is my preferred appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is everything I expected it worked perfectly
I would recommend this to a friend




























