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Customer Ratings & Reviews

$1,899.99
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Customer reviews

Rating 4.4 out of 5 stars with 2205 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,205 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    For now Everything works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For now Everything works fine no complain, the delivery was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator and it is amazing! It works perfectly! We love it

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very happy with purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is well designed and fits my needs perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 3 out of 5 stars

    It's a good refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good as far as keeping cold and the middle drawer is awesome for like water bottles the only thing that I don't like about it is that the ice maker in the top takes up a lot of real estate for the refrigerator part freezer is ok but smaller than it looks

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Mitch,

      Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the refrigerator did not meet the required spaces needed. We will surely notate this feedback for better products and options in the future.

      For future reference, I highly recommend visiting these links for basic troubleshooting steps:
      https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/

      To know more about the product please see the specification guide:
      https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/4-door-french-door/pdp/rf28r7201sgaa/RF28R7201SR.PDF

      Tips for an organized refrigerator:
      https://www.samsung.com/us/support/answer/ANS00084845/

      You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/RF28R7201SR/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144427432

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    good fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has good space,flexzone lets u to get snacks witout open the fridge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Im happy with my refrigerators

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivery mecthe refrigerators on 3/ 03 /20 So far working perfect

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good , my daughter love it ! But the ice it not clear at all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price with great service

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Roomy. I love the extra drawer. Holds stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge has been operating extremely well. I would definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    First week and works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New house. New fridge. Perfect size for our growing family and very efficient

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Congratulations on your new home and thank you for making your family a part of the Samsung family! ^Lo Samsung

  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large, pleanty of room inside, middle drawer is great for drinks or cold cuts

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey, Carl! I'm delighted to hear that the spacious design of this fridge is perfect for your home. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. It has great space inside and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Very roomy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the middle drawer for kids snacks & that it can be refrigerator space!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Everything that you would want in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skdnbdjd dmdbskwzldnd dndlsowheldñde dnslsodhdjdod djdlxjdkelwnd

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Fridge Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot tell you how happy my family was when this gorgeous fridge arrived at our home. Since being alive, this has been my favorite fridge and I’m so happy to see all my food and drinks when I come back home from work. And it’s even better when it’s all organized (I blame the others). We’ve had it for about a month now and there have not been any issues with it. Everything works amazing including the water and ice dispenser. Bought the filter with it and honestly it’s been the cleanest water I’ve had from a fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator, this was exactly what I was expecting.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome thus far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools and freezes well. Looks great with my matching other appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Samsung fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung fridge is very spacious with all kinds of places to put things

    I would recommend this to a friend