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Customer Ratings & Reviews

$499.99
Save $350
Comp. Value: $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4337 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 4,337 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far. Controls need no explanation. Good product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer it is grate, a lot of space putting so many things.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great freezer for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had less than a month but so far we are very happy with this product. Has more room than I thought it would and love the layout compared to some other freezers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly the freezer we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new freezer when our small chest freezer died. This fit the bill perfectly. Upright and easily stocked. And *frost free*.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid unit. Lots of space inside for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for regrigerator and freezer work great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I'm giving this freezer a 4 star, has not been a month yet but it's working great. I'm still adjusting the temp. to keep the ice cream firm, but everything else is frozen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 13.8 freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia 13.8 freezer is well made and well priced. I was surprised with the quality of this BestBuy branded item.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ThomasL! Thank you for your feedback on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're thrilled to hear that you found it to be well-made and well-priced. It's great to know that the quality of our BestBuy branded item exceeded your expectations. If you have any further comments or need assistance, feel free to reach out. Enjoy your new freezer! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lenovo review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was exactly what I needed for school.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Insignia Freezer/Refrig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men brought it in and set up for us. Everything works great. Does have a lot of room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice convertible freezer/refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice -only using as a freezer so I cannot attest to the refrigerator temperature reliability. I have the freezer set to -2 F and my thermometer reads 0. It is not that full so I presume it may be closer when more items are added. The bottom shelf has a basket underneath, which I use for holding irregular shaped items. It has 2 wheels on the back. I do wish there were front wheels but don’t expect to have to move it. I have had it about a month so I hope my opinion stays strong.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is working perfectly. It is easy to locate item going for due to great lighting and glass shelving. Highly recommend freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we were looking for

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our chest freezer because we were tired of going on a digging expedition every time we needed something that happened to be at the bottom. This is perfectly sized and has ample space inside to hold almost double what our chest freezer did and best of all, we can find what we're looking for easily.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    COOL IN HIGH HEAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has maintained sub zero temps consistently, even with the near 100 degree temps in our garage. Size is perfect for two people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality for the price, and great energy savin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bit pricey for what we got, but that's probably the tariffs at work. Happy with the quality and how much it sips power compared to our old one.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Appreciate the honest feedback, JeremyL! It’s great to hear the freezer is performing well and saving energy—even if the price felt a bit steep. Sounds like a solid upgrade from your old one!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love thst it can be a fridge or freezer!! Mines a freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is being used as a beverage/overflow refrigerator. Love it so far. Nice to have the temperature display on the outside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    1 month in and all good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using the freezer now for a month. Smooth delivery. Lots of space, stylish, and functioning very well so far. Good price and energy efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing that it could be a freezer or the refrigerator. I use it as a freezer for the garage. You will not be disappointed if you purchase one too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia upright freeze

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product just like the household name brands easy to operate.I would recommend this upright freezer to anyone! Really amazed.

    I would recommend this to a friend