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Customer Ratings & Reviews

$499.99
Save $350
Comp. Value: $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4343 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 4,343 reviews
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    JoJo’s freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer! I’m using as a freezer only as my kitchen freezer is so small. I’ve now got plenty of room to store frozen dinners. It fits nicely in my garage not taking up too much space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good midsize freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a chest to upright, love being able to see what is in the freezer. Basic look and check to make sure it will fit in your space. Door shuts tight.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Stand Up Freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been more than 3 months with this purchase and has saves me so much more space in my regular freezer. We are a family that buy in bulk and it is auper easy to stay organized.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator freezer is great. Very roomy and works just as expected.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi NecTx,

      Thank you for your positive review of our Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're delighted to hear that you find it roomy and that it meets your expectations. Your satisfaction is our top priority. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer- love the option of it being a fridge or freezer. Shelves are sturdy and is true to temperature. Definitely a good buy and worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clutch Extra Food Storage For Garage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these as a standing fridge and freezer. So far I am loving these, as they have been very helpful as an extra place to keep food in the garage. But I would say the internal temperatures keeps varying, as I have an thermometer in both of them. Since the unit has an anti-frost, I believe it turns on the quick defrost mode and the temp falls tremendously at times. It does not stay at an accurate 37 degrees and 0 degrees consistently. But regardless, it gets the job done and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great freezer! It can fit tons of stuff. The alarm feature is helpful, so you can know if it is above a set temperature. It’s cool that it can be a fridge or a freezer as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother. Works great in her garage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like its supposed to so far have no issues yet

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Replacement freezer in a pandemic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything has been working great....bought 2 one for a garage fridge and one for a freezer. Only thing I wish was that the door opening was interchangeable. They only open left to right as you face the unit and can not be flipped. I like that with a few button pushes they could be either a fridge or a freezer. Delivery and haul away of dead freezer was efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One of Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about performance at higher temperature specially in Garage in Texas. It's working perfectly what it made for really recommending for such price it worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this! I use it as a refrigerator, and it works perfectly. It was simple to adjust the temperature and it set quickly. The size is just right for the extra space I needed!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Glad I bought this Insignia Freezer/Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the features and size of this Best Buy brand freezer/refrigerator. Using as a freezer and has plenty of storage space 3 shelves with door shelves, easy adjustment controls, door alarm and light. This supplements a french door refrigerator and highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great versitile freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps things at my setting of -5 as set and when we need the extra space for the holidays can use it as frigde for premade meals.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Suits our needs perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In spite of mixed reviews when considering this product, I felt the flexibility of this appliance was something we were looking for and it seres our purpose perfectly. The delivery was professionally done and was very accommodating in letting us have the box it was delivered for our little girls aged 2 and 4 to play in. Overall a good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great freezer at a good sales price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a box freezer which was hard to store and find/retrieve frozen items from due to stacked atop each other. Great delivery and setup by Best Buy contracted crew. Works great, so easy to store and locate items. The only difficulty is the pressure pull on the door makes it hard to open. Secret seems to be use fingernail to just lightly break that pressure and door then easily opens. Appears there will be no problem avoiding any frost created inside the freezer by it sucking in any air with such a solid seal. Ability to convert it to a refrigerator by adjusting the temperature might be a benefit for those whom might need a 2nd refrigerator periodically.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new freezer. It’s just the right size and works great. Loved it so much my niece bought one too.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We’re thrilled to hear that it meets your needs and that you are enjoying its performance. It’s wonderful to know that your enthusiasm inspired your niece to make a purchase as well.

      If you have any further feedback or questions, please don’t hesitate to reach out. We appreciate your support -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Upright Freezer with Great Quality and Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this upright freezer after an extensive research on features, reliability, availability, and cost on upright freezers in the market. Our search landed on this BestBuy brand and it had everything we needed that met our criteria. It is quiet, compact and has neat shelving. It is over a month now and we could not be happier with this unit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Perfect refrigerator for the garage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this as a converted refrigerator. Perfect size with nice shelving. Seems to be holding temperature very well. So far, so good.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, HabFan1! We're glad to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is meeting your expectations as a converted refrigerator. It's great to know that the size and shelving are working well for you, and that you're satisfied with the temperature control. If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your new appliance! . -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Frozen goods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and easy use and seals off great. Perfect size !

    I would recommend this to a friend