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Customer Ratings & Reviews

$499.99
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Comp. Value: $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4338 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 4,338 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Insignia 13.8 Cu Ft. Convertible Upright Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new freezer. It fits perfectly in the garage and holds just the right amount of food.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Nice Unit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets cold, stays cold...we use it as a freezer and keep it inside. Never notice it running, very quiet. Plus very energy efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Garage rated, flexible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the flexibility of this unit. Perfect size and good looking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love it well worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the money works great like it a lot its a freezer what else can l say far better than the other ones l looked at

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Great beer/soda fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect as my basement beer fridge. Plenty of room. I love the digital temperature gauge on the door, perfect for setting the temp needed for beer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had the best price for this freezer compared to other retailers l. The freezer was delivered timely and fits well in its designated space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and roomy! I can see everything I have in it compared to the chest freezer I have which I have to dig thru to get to the bottom. Not to mention I'm too short for the chest freezer! This upright is perfect size!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought mine a year ago. It is the perfect size for my pantry in the basement. It keeps everything frozen without frost. No need to defrost. I'm seriously considering getting a second one for refrigerator use. The guys that delivered and set up were awesome and they removed my old chest freezer too.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, SharonM, for your feedback on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're thrilled to hear that it fits perfectly in your pantry, keeps everything frozen without frost, and requires no defrosting. It's great to know you're considering a second one for refrigerator use. We're also glad to hear that the delivery and setup team provided excellent service. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you have any other comments or need further assistance, feel free to reach out. Enjoy the convenience and reliability of your freezer! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336450.p?skuId=6336450 BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Versatile freezer. Good buy !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was originally just looking for a regular freezer , and since everything was out of stock , found this one day on Best Buy site . Can be used as a freezer or a refrigerator, is the perfect size , frost free. Would recommend purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    So far - Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this maybe 3 weeks. We're only using it as a freezer, maybe never on the refrigerator option. Just this evening my wife said "Is it normal for a freezer to be this cold?" It is 0 degrees. And everything is frozen solid. It's a new experience for us as the "new" freon replacement in a fridge doesn't keep things solidly frozen. It's in our garage. It's early winter but temps keep rising and falling. This thing is constant on how cold everything is. So far we are VERY happy with this freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience, would recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridges/freezers are a great value and work exactly as described. Best Buy’s delivery service was smooth and convenient. We had a small dent in the side of one fridge and Best Buy gave us the choice of either a generous price discount or a brand new fridge. Overall great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works as advertised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read some of the previous mixed reviews, but the unit showed up clean and functional, and was at operating temperature easily within 6 hours or so (that's as soon as checked it). Easy to understand controls. Quiet in my echo-y garage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Freezers are cool

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought 2 of these because i loved them so much. Tons of space and you can change from fridge to freezer with the touch of a button

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Insignia Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome freezer, the fast freeze option helped with the set-up. Looks great also. You cannot go wrong by getting this freezer. It also is a refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact Freezer that can also run as a fridge. Easy see display on the outside of the door and with auto defrost was what us choose this one. Sturdy construction and the Best Buy guys set it up in our home for us. Thanks guys

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Works as well as the major brands

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this convertable refrigerator. I use it as an upright freezer and have had zero issues. It sometimes sounds like a cow when the compressor kicks in but it's not very loud. Apparently it's a common issue with these but for the price it works ad good as the major brands

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you love your convertible refrigerator and that it works well as an upright freezer without any issues. It's good to know that the occasional compressor noise is not too bothersome. We appreciate your understanding and are glad to hear that you find it to be a great value compared to major brands. Your satisfaction is important to us. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer has worked well in my garage. This freezer is great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge! Fridge looks great and runs quietly. Awesome feature to switch between fridge and freezer. Only complaint is that the screws that were supposed to be on the door to apply the handle were missing.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 4 out of 5 stars

    Came in scratched

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really great and has a lot of room. I have mine as a refrigerator, but it did come in scratched.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Temperature control

    Rated 5 out of 5 stars

    Great upright convertible freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that this unit has the glass shelves instead of the wire shelves in most units. The idea that it can be used as a refrigerator or freezer is very useful. The temperature setting in the outside of the front door is a nice added touch as well. Glad I made the purchase.

    I would recommend this to a friend