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Customer Ratings & Reviews

$499.99
Save $350
Comp. Value: $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4333 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 4,333 reviews
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was perfect . Delivery drivers were Ontime and professional easy set up great price

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Excellent freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this insignia freezer and came after two days and works excellent with excellent capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my freezer. Great space for my meat and extra things when i buy in bulk.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It's convertable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy our purchase... and to be able to convert it to a refrigerator is nice - if we ever need to do that in the future. Keeps food frozen solid and is a nice size for the two of us.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello.

      Thank you for writing a review for our upright convertible freezer/fridge. We are really
      glad to know that you really like the performance and the features of this units, getting
      comments like yours really makes our days.

      In case that you have questions for our team please follow the link below.


      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great freezer! Love it! Just missing the gift card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Everything we wanted in an upright freezer. Love it! However, we were promised a $150 promotional gift card when we purchased this and have been told online- "nope". I was directed to go to Best Buy directly and discuss this matter. I even screenshot the promotional gift card when I purchased this freezer. I may need to edit this review when I speak directly to Best Buy. One of the attractive reasons of this freezer was an additional gift card.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Beer fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for the application. Good spot in the garage, it takes up very little space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very happy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that freezer .Very quit and clean looking and has a lot of space inside .The main reason I choose this one is because you can switch it to a fritch should you need that more at one point .I might never switch it to a fritch but it's nice to have that option .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and it has so much space. I totally recommend it if you need a garage fridge/freezer

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    I bought a pair of these and I love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine as a freezer is absolutely perfect for my needs and I love that it can be a refrigerator as well. As a matter of fact, I purchased two machines and I do use one as a refrigerator, though I have to turn it down significantly to get it to work for refrigeration- otherwise, it runs too warm

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful review! We’re glad to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is meeting your needs perfectly. It’s great to know that you appreciate its versatility as both a freezer and a refrigerator. We appreciate your feedback on adjusting the temperature for refrigeration and will take it into consideration for future improvements. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new appliances! Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Freezer at a Great Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our needs—and quiet as a whisper! Energy efficient, spacious, easy-to-understand digital controls, including temperature display on door. Excellent value for such an affordable price. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cost-benefit Champion

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this fridge/freezer for months now. I did not have any issues with it. I keep a digital thermometer in it and when the temperature is set to 37F(fridge mode) the readings show a sine wave between 37F-47F. When I set to freezer mode it keeps 0F to -10F. I am generally happy with the purchase for this price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Kurt, thank you for taking the time to share your experience with the Insignia™ garage-ready convertible upright freezer! We’re thrilled to hear that you’ve been happy with your purchase and that it’s been functioning well for you over the months. It’s great to know that the temperature settings are performing as expected, especially in both fridge and freezer modes. Monitoring temperatures with a digital thermometer is a smart move to ensure optimal food storage. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your feedback! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336450.p?skuId=6336450 BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility, Temperature control

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Freezer and love the ability to switch to Refreigerator. It tells you the temp inside the unit on the front door. Perfect---they were thinking when they built this unit. I totally recommend this Freezer/Refrigerator, you won't be sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Sale was easy and efficient, as was the installation. Freezer has performed as expected. No complaints, and we will be shopping Best Buy again when we get ready to replace our dishwasher!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, SteveB, for your review! We're thrilled to hear that you're pleased with your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer and that the sale and installation were easy and efficient. It's great to know the freezer is performing as expected. We look forward to helping you with your dishwasher purchase in the future. Enjoy your new freezer! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    So happy with this freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT FREEZER so far with no complaints. I had to replace my old one and this one has more options such as a light, glass shelves, basket and temp controller on the outside.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Surviving Texas heat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even Texas summer temps, this has been working as expected in our garage!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Great freezer !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome appliance. The freezer is just the right size. It can be converted to a refrigerator with just the push of a button. I really like the feature of letting you know the door has been open. Great product!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Best purchase we made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the freezer! It's compact but we have plenty of room for all of our frozen items we purchase. Best decision we made in purchasing it.

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no real issues with this other than user error. Don't just swing the door shut like most refrigerators, it may bounce back open and you won't realize it for a little while until it starts chiming at you

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you have had no real issues with the product. We appreciate your tip about closing the door carefully to avoid it bouncing back open. Your insights are valuable to us as we strive to improve our products. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great choice / sturdy design

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound design. Freezes well. Roomy. Tough to open, but that, to me, is a good thing. Someone left the freezer OPEN, and we almost had a terrible loss of food. I know they left it open BECAUSE it requires a good tug to open. I know when I close it, it's closed, and I like that. GREAT freezing (I use it as a freezer, although it can be used as a fridge too). Very roomy. I can actually see what's in my freezer. I'm very happy with this unit and recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Up right freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the perfect size and a good price. We actually bought a second one as a gift.

    I would recommend this to a friend