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Customer Ratings & Reviews

$499.99
Save $350
Comp. Value: $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4333 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 4,333 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A freezer that works well and roomy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A freezer that is quiet and has plenty of room for food

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can be use as Refrigerator or Freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's much easier to organize frozen Items in the Upright freezer and find them easily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good stuff!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - runs like a Rolex and love the versatility to use as a fridge or freezer,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    convertible fridge /freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new freezer. Can hardly ever hear it. It stays at 0 degrees. My elecrtic bill went down 6$ and I only had it two weeks on that bill. I noticed that a few people were having trouble with it not sealing .Check for tape around the rubber seal. It is clear and I missed removing some of it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides loads of space and it can also be used as a fridge. Also love the quick freeze feature.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Freezer is great...Best Buy Customer service..NOT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is great. Great features, bright inside, very easy to find everything. Very clean and spacious! This purchase was suppose to come with a 100 dollar Best Buy gift card that never showed up. It took 2 weeks to get anyone on the phone from Best Buy customer service after a huge run around just for them to tell me that they couldn’t see the promotion I was talking about on anyone else’s purchases that day! Then when I asked to speak to a manager I sat on hold for 35 minutes waiting for someone to pick up. When someone finally did pick up they said they couldn’t do anything to help me. I’ve purchased almost every appliance in my house over the years from Best Buy, but this will be the last! I know this is just suppose to be a review of the product, but hopefully it helps anyone who expects good customer service when they are thinking about spending so much money from a company in times like these!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Video

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator works very well. I would recommend to buy this with anyone product.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer works as expected, like the idea that it can switch to refrigerator if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Added another to the garage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Fridge/freezer for me. I liked the fact that it can be selected to be either fridge or freezer. Price went up considerably compared to the 21cu i bought earlier( not available anymore) that I am using as a freezer . Almost paid the same for 13.8cu.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer fits the needs of a family of six. It stores items properly and keeps things nice and frosty. It is a good solution for extra storage of frozen items without breaking the bank and without having that unsightly, large, top opening chest freezers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice works as advertised. Easy control and seals great

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We're glad to hear that the product looks nice, works as advertised, and that you're happy with its easy control and great sealing.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great garage fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for a garage to hold drinks. Takes up less space than a normal fridge and freezer but has lots of space inside to hold all your beverages! Also love the fact it can be converted to a freezer if that is needed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer was easy to setup. Quick freeze setting was great to have since I had a quarter of beef to be put in later that day. The light on the inside lights up the entire inside of the freezer which is so helpful. It would look nice in any space. I highly recommend this freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than a freezer chest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my freezer chest with this upright freezer and it is so much easier to store my food. I don’t have to move things around to see what I have left in it. So much more convenient.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We're glad to hear the upright freezer has made food storage so much more convenient for you. Being able to easily see and access everything without having to dig around is a big improvement, and we're happy it's working out so well.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer comes through

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found ourselves in a bad place with our freezer dying and losing everything in it. Best Buy had this in stock and though we didn't know the brand, we are very happy with the freezer. The features are helpful, though user friendly, and a great size for the two of us.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great delivery. Thank you.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have asked for better service. The guys were fast and neat. They carried off two of my old appliances from the basement and didn’t charge me. They were great. Keep up the great works and God bless you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beats a chest freezer. lol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is nice. i went from a chest freezer to the upright insignia freezer. it is garage ready . and best of all i can see everything in it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      From digging to delight—we love that the upright freezer gives you clear sightlines and easy access, DennisT. Thanks for the fun review! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer, was just delivered with a few dents and not much help from customer support while trying to resolve the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this product for a month and it is working fine. Only improvement would be to display the temperature without having to open the door.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, Douglas! We're glad to hear that you're satisfied with your Insignia™ freezer and that it's working well for you. Your suggestion regarding a temperature display is valuable, and we appreciate you sharing it. Customer insights like yours are instrumental in helping us improve our products. If you have any further questions or feedback, please feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and for a great price. Love the built in alarm that warns you when it has been left open. Very strong seal.

    I would recommend this to a friend