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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1168 Showing 23,341-23,360 of 29,925 reviews
  • Rated 3 out of 5 stars

    Earbuds hurt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this product, the only issue is after a few hours they start to hurt my ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving this pastel neon yellow color! Even my mom wanted to get a pair of the pastel sky blue ones. It was on sale and needed a new pair of wireless beats earphones :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as it gets

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted these pink wireless earphones for Christmas. She uses them all the time especially when running.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound is fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to like these earphones but it was very uncomfortable even with the smallest earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beyond worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones and have beats studio 3 wireless sound quality the only problem can be if you have glasses you have to adjust them more thats all

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh. Good sound, but it hurt to wear.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge beats fan, and wanted these to work because the AirPods fall out of my ears. But when I wore these for an extended period of time, they began to hurt. It's also a pain to try to get them in the charging case. Its like a puzzle every time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing price!! 100$ off!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great quality overall.. love how it sounds especially when using while running. Really easy to connect as well, ugly recommend these new 2020 beats !

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    good buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice earphones, fit well and have no issues with falling of when working out and running. The bass leaves a little to desire but overall sound is good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My family loves them.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 pairs of these for my Wife and kids....Never hear any complaints about the headphones. Good buy when you find sales on certain colors.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible don’t buy! :*

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible! Do not buy. They said they would deliver on Feb 1 and then on Feb 1 they said they were delayed until Feb 14. Scam! They knew they were going to take over 2 weeks to come. This is why no one wants to buy online from stores like this any more. Also calling into Best Buy is a nightmare and you can never understand the person on the other line and they can never help with questions. Going to cancel my order and never shop at Best Buy again. This whole process has been terrible. Sad!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Nurse, these are amazing for before work workouts and busy shifts. They are super user friendly and the sleek design allows for effortless style and comfort.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed with sound for there price. Lower price buds i have tried have better sound. They stayed in ear, but was a little uncomfortable. Average buds with a steep price tag. Not impressed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better than the AirPod Pros!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the Airpod Pros and the Powerbeats Pro, and I prefer the beats by a longshot. The battery seems to last longer, and the bass hits way harder.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great For Listening Not For Speech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio and sound quality in terms of playback and listening. However, it is a little noisy when it comes to using the mic.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones but there is no noise cancellation. For the premium price, not worth it. Earbuds are also uncomfortable. Changing the size of the cushion really did not make a long term difference

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Have to reset all the time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sent these back to apple because they just shut off randomly. Also the right ear at times does not work. Once i do a reset, they work. I shouldnt have to do this all the time. Apple couldn’t replicate my problem and they sent me back the original headphones. Their solution was for me to take them to an apple store when they mess up which is an hour and a half away. High priced garbage

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Easy to use and work great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Really easy to set up and use. Have worked great for running and cycling! I am super happy with the purchase. Love the color!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony earbuds review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, but not as noise canceling as I would have hoped

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent for music but not for phone calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these specifically for making and receiving phone calls. Not recommended for phone calls. Listening to music is excellent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product, buy only on sale from Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that is competitive to Apple, and personally speaking, much better since it cheaper and actually stays on your ears because of clips.

    I would recommend this to a friend