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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1186 Showing 23,701-23,720 of 29,925 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for running. Very comfortable with great sound while still allowing you to hear what’s going on around you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do not sound better than AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was highly disappointed in the sound quality. I have the first two AirPods and jumped on these as I believed they would have better sound and I was just underwhelmed. The case not having wireless charging is also a low.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery issue

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine only for the first year. I have to get a second pair, because the battery doesn’t last long anymore

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Definitely prefer these over AirPods and have noticed that these last much longer than AirPods, battery-wise and also over time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright. A bit hard to put on. Had to exchange for a different type.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    9 hour bat life, great audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won’t be disappointed, we got these on sale for 90$ off. Totally worth it. Make sure to change the fit in’s as they’ll fir better in your ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying, AirPods, AirPod pros and other wireless headphones, I found the ones that finally work the best for me. Great quality and sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift for my son. He said they are okay. He said the sound quality is not nearly as good as his Samsung buds.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for working out!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for jogging in. They stay put with out the fear of them falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them. Long life and easy to wear. Tip: Try the different in ear tips to find the best comfort for you!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Super comfortable and give my ears breathing room. I had the beats that cover your ears before and like these way more.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Wireless Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great 100% wireless headphones with Long battery life. The charging case is a bonus to keep your music going for hours!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre at best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned these headphones after a day because I did not see a difference in sound quality compared to my second gen air pods. I need noise cancelling in order to be productive at work and these were no bueno.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats it up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones sometimes one headphones doesn't connect right away but otherwise perfect

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom to use while she is working. she loves them She has tiny ears and they fit and work for her perfectly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Left earbud does not connect/ loses connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 1 month ago. It worked fine for first 2 weeks than suddenly it started having connectivity issues. Either the left earbud wont connect or it will lose connection while in use and wont reconnect even after multiple resets. I dont know if they will refund/ repair it. Not Satisfied with this product at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love em

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome, sound is incredible, totally worth the discount for the color. May get a 2nd pair in black.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Pro beats earphones purchased at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product, just what i needed for my ears as the regular ones do not fit. The service rep at the store was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my husband and he loves them. Excellent quality. Uses for the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats for life!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit around my ears and very easy to operate. The charging case makes like so much easier. Worth every penny.

    I would recommend this to a friend