Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1189 Showing 23,761-23,780 of 29,925 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best Head Phones for my Peloton

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    obsessed with these! <3 Seriously they stay in the whole time I'm on my peloton! I jam out all while not waking my whole family!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    earphones purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are much higher quality than what I had originally expected to purchase. The staff person helped a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sound perfect and really comfortable

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this when I go to the gym and they are soo comfortable the never felt and I can run with out worrying about that

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Powerbeats Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can definitely tell that their refurbished earbuds. There’s just a lot of things that happen like malfunctions or random disconnections and muffled sound that happens randomly that I feel is due to them being refurbished. I’ve bought other refurbished products in the past and I’ve never had these problems but the Powerbeats pro that I bought specifically have had more problems than any other product I purchased in the past.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these Beats Wireless Headphones , the clarity of sound is amazing and I would recommend this product to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay, not great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using Beats for a long time and being pleased, I got these to try out, not as good. Sound quality for music is good, not for phone calls though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stay in place and great sound

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small ear canal and these for over my ear. Crystal clear sound and noise cancelling. Love the red.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy set up and use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on sale and I couldn’t be happier. These are incredibly easy to set up and use. Sound is great. Highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over the ear earbuds

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased because I couldn't keep the previous ear buds from falling out of my ear but these over the ear earbuds hurt my ears so I would not purchase these again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Baby

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These beats rock and have some nice bass. Makes doing yardwork a little less streesful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great truly wireless earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable truly wireless earbuds that improve on the prior wired versions. Sound quality is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Volume control from earbud is a BIG PLUS!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my original purchase b/c I lost one. What I LOVE best about the beats is being able to control the volume from the earbud itself. Yelling at siri to "lower the volume" is stupid and the whole point is hands free so why would I want to have to use my phone to control the volume. I hope they keep this feature indefinitely. Other earbuds need to take notice!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best headphones I’ve ever owned

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best headphones I have ever owned. The battery life is crazy long! I have to charge maybe once a week!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    PowerBeats Red

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great!I bought them on sale too.They were for my son and he loves them.They have a confortable fit and the carry case is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, the ear attachments could be smaller for my teenage daughter....she says they hurt her ears after a while. Great sound, just a lil pricey

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    BEATS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied and highly recommended. Great quality and battery life. Highly suggested buy. Price was on sale and right.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my dad for Christmas and he loves them. Has a lot of hands free gestures and they stay snug to the ear

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Powerbeats Pro

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Powerbeats sound great as far as music goes, but when using them for phone calls, everyone said it sounded as if I was in a tunnel. So I returned them and decided to purchase AirPod Pros.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these earphones for my husband as a gift! The packaging is nice. The battery life is great, long lasting! My husband likes them but says the sound quality in these earphones isn’t as loud as the other Dre beats.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought these for my 16 year old for Christmas and he loves them. He said they cancel out noise and the volume is awesome.

    I would recommend this to a friend