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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1211 Showing 24,201-24,220 of 29,925 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great product. Must have if you are working around the house or working out

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item because I was disappointed with the sound quality. They didn't seem much better than the free earbuds you get on an airplane. I ended up getting the higher end Sony earbuds instead. It made me appreciate my older pair of Shure earbuds much more.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love beats. Sound is excellent. Enjoy daily walking.excerising. the best.color safe dont hurt ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear audio.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my hearing paired spouse. Return buyer: had to replace dog chewed set

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, light weight and quick to setup and linkup. Stays put in ears well while jogging. Perfect gift.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality; good volume and bass especially for Bluetooth wireless. Excellent for working out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Went with bonesoundz pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get a comfortable secure fit in both ears

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Sound quality is excellent, does not take up a lot of real estate. Love them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought bran new. Wouldn’t pair and only 1 headphone would work when it did. Went back to airpods

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    For Active people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are very active this is the best option when it comes to Beats….. Love them can’t go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd pair of beats

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earphones, they are my second pair. I love the color of these. Caught them on a great sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. My wife takes it everywhere. Definitely recommend as a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Positive vibes!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones especially when I workout because they are perfect for the gym!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty color greattttttt sound.connection was perfect set up with my Apple phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work exceptionally!! The saleswoman told me I would love them and she was completelyright!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    After waiting on line told could exchange

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right earbud not working immediately. Waiting for my 11 o’clock appointment.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Defective product!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great earphones, never fall out, sweat resistant, etc. I preordered them when the first came out got them around late June 2019 worked fine until about 2 weeks then left ear bud went out for NO REASON. Never touched water dropped or anything, cleaned multiple times tried every tutorial known to man to get fixed. This issue is very common among the users of the product. If they fix this bug, however, then they would be getting 5 stars but I shouldn’t have to go through this. It should have been fixed before releasing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    NOT DESIGNED FOR HUMAN EARS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible fit. They would sound great if they were designed to fit human ears. I have to hold them or twist them up to hear the full sound. Otherwise, you get no bass. I am returning. They should make these buds where you can adjust the angle for a better fit. These clunkers won't fall out, but they will hurt your ears. Unfortunately, Bose changed their design where they dangle and fall out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my husband. He uses for work for virtual meetings and listens to music while doing yard work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loved these Beats earphones. Sound quality is superb and very easy to set up. These Beats rock!

    I would recommend this to a friend