Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1310 Showing 26,181-26,200 of 29,925 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    TBD

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality when both earbuds work. I only use them for my 90 minute workouts but they still need to be charged everyday. Intermittent issues with only being able to hear through 1 side at times no known cause. Exchanged once and 2nd pair experiencing same problem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These beats are awesome sound quality and the color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product but not like apple. Love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply love it.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it’s amazing. This is my first wireless earphone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great style/fit, ok sound...battery life could be better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight and great for working out.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and great for working out. Excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the gym!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the AirPods and i upgraded to these, best decision!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Comfortable, but difficult

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear, but had several connection and power issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan , hard to put in ear , sound quality is hit or miss if not positioned properly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality! Highly recommended for everyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the quality of these headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have heavy bass, call quality is ok but they don’t get to loud. I actually returned this product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Go with Apple

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great first 3 months, now they have trouble charging.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Good sound quality, but very uncomfortable.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean they have great great sound quality and stay in, in many conditions. But for me they where very uncomfortable, the ear pieces poked my ears and the hooks were PAINFUL. So it’s great for many bad for some.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound issue

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with it after using IT STARTED GOOD TILL YODAYS date around one year use I HAD A PROBLEM i cant hear bass all what i hear is treble no bass music so bad issue with the music THANX GOD i did get Apple care ill send it ho check whats going on im disappointed with my purchase wow didn't expect that from Apple products wow .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones easy to charge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to charge, Great to work out in last over 8 hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice of headphones and nice design awesome

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A big letdown

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the second and third generation Piwerbeats and they are great. These fit differently and no matter which tip I use it hurts my ears after 10-20 minutes to where I have to take them off. Very disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Great product. I use while at the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wireless headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, they are great for different occasions.

    I would recommend this to a friend