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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1323 Showing 26,441-26,460 of 29,925 reviews
  • Rated 1 out of 5 stars

    “Bad Beats”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely disappointed with this version of Beats. First off the sound is sub par, bass is weak and noise cancelling is not adequate. The over the ear piece does hold the headphones in place very well but they fatigue (hurt) my ears after wearing them for 20 min. Beats are absolutely NOT worth the hefty price tag! I exchanged these beats for the latest Bose QC II noise cancelling headphones! Now the Bose are 1000% worth every penny! Best headphones I have used!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these on sale for last minute gifts. Apple products are always a safe bet. I got a pair for myself as well and I enjoy them, especially during evening walking workouts.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sound quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security on the ears is great. These won’t fall off. Terrible sound quality. Very tinny. I’ve tried every potential solution found through various sources. With poor sound fit doesn’t matter. Wouldn’t recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just average with some problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to these from AirPods. I loved the classic beats styling and how they seem to be a better fit for an active lifestyle and are water and sweat resistant. I thought these would have much better sound quality than my AirPods but they were not any better them. Very average sound. However after two days only one side would play music even with it having a full charge on both sides. I spent an hour trying to troubleshoot the problem and reset my beats at least ten times. I waited a couple days to drain the batteries of the charging case and both sides of the headphones and then they worked fine again. However this seems to be a common problem. Perhaps Apple/Beats should look into some quality control on their products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I thought they would be better in sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have old headphones and I think they have better sound than new ones

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Workout

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nice easy to use and they long 9 hrs music

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Plagued with connectivity problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One earphone kept having connection problems with my iPhone. I worked with AppleCare Support to try and resolve the problem. Wasted tons of time on the phone, but the problem was never fixed. So I ended up returning the Powerbeats Pro to store. I cannot recommend this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Yes it's good for a beginner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't hurt your ears and a lightweight but they could be a little louder

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They’re ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are pretty decent on sound … but sweat proof is a whole other issue If you’re The hardest working person in the room … might want to get a different pair of headphones :)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but hooks may hurt/fatigue ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sounded amazing, but the pain from the hooks came rather quickly. If you don't mind the hooks, then they are a great pair of earbuds. Otherwise, you might be better off with Airpods, Sony WF, or Galaxy Buds Plus/Live.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original beats had more sound and bass. Wish it was same company

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable. Too stiff. They do stay in place during workout.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit weird in my ear. And after a while of wearing they hurt

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for someone as gift. I hope they liked it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PIECE OF GARBAGE

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of GARBAGE. Beware don’t buy. None of them connect properly. Only one ear works. Returned first pair for another which did the same thing, was sent to Apple 4xs for repairs to no avail and they sent me a third set which doesn’t work either. I talked to 2 other close associates who had the exact same connectivity issues. GARBAGE!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't Like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would have loved theses because I have a pair of the bluetooth non-wireless 12 hour set. However, although these stay put on my ears, they are very uncomfortable. The piece that sits in my ear was too big so it hurt after wearing a few hours. I had to return them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for music, no good for phone calls to much background noise.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not feel good in the ear. Honestly keep looking.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not as expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds quality was to be expected from Beats and Apple. However, the fit was not comfortable even with the smallest of earcups. I ended up going back to the original Airpods, and I am happy with their quality better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They are nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice they look nice but when you sweat they pause a lot

    No, I would not recommend this to a friend