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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1349 Showing 26,961-26,980 of 29,925 reviews
  • Rated 2 out of 5 stars

    Good Sound but Not Quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are optimized for Apple. If you have a different device you may find another product that works better for your needs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love them so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them so far. I read the positive and negative reviews and so far mine are very positive! Also, loved that I was able to get them on sale saving $50.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried many similar earbuds and these are the most comfortable and best sounding of all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great things come in small packages

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Compact. Easy to use. 100% compatible with Android and Apple. When I put these on at work, I hear no one, just the way I like it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great sound Pricey hooks could be annoying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ehhhh. Great sound, but the hook leaves the back of my ears sore. Returned them and got the Jabra Elite Active 75t. They’re amazing for working out and long runs.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unreliable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right-side stopped working within one month. Just after the return period ended. I have apple care, but I will have to pay for the repair.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Apple Beats Beats Earbuds Are Easily Beat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earphones because they were on sale and I needed something that would not fall out of my ears while exercising, particularly biking. I had low expectations for sound quality because after all they come from Apple and Beats neither of which have ever impressed me for audio quality. Given the design they do not fall out which is great. They deal with water and sweat very well. However, at speeds of 15 mph and above on the bicycle the wind noise is so loud that hearing tunes is a struggle, I wish the problems ended there. You are supposed to be able to open the case next to your phone or Apple device to reveal the power. Well, rarely does that work. When it does it takes 15, 20 or 30 times of open and closing the case. To make matters worse after a month of use the right ear bud refuses to charge despite sitting in the case as best as I can make it sit. I should have returned them immediately but like a fool I didn’t so now I get to have an expensive reminder never to get conned by Apple and Beats brand again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Fit perfectly, do not become loose and I am not limited in my activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by Dr. Dre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product I purchase for my son. He is totally happy with it. Also, I received great customer service from Best Buy. Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sister loves them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for my sister as a Christmas gift and she loves them. Great quality and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality headphones. It's easy to use and I use it all the time to talk on my phone. I highly recommend these over air pods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones. I have been a beats person for many years and these are just as great as any of the other ones I have bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the sound and noise cancellation. The loop took a minute to get used to. Snug fit

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music could use more bass. Not good for calls. Many complaints of static from callers and not coming in clear. Took some time getting use to however I returned them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    He loves them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my son for Christmas! He’s definitely enjoying them and after testing them out for a moment, I’ve purchased myself a pair!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are by dr Dre., many doctors pale in comparison and now they have to take my advice on where they should place their trust in. Good phones

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not worth price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth the price. headphones turn off randomly. sometimes they both work at the same time, other times the R or L speaker only works. so many bugs. dont buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life , but it’s a odd fit in my ears even when u change the earbud piece I wish they where smaller

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really love them but

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife she love them now acutely I’m purchasing some for my mom really good product but really killing my wallet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty good but they get uncomfortable after a while on my left ear but they are pretty good

    I would recommend this to a friend