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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1351 Showing 27,001-27,020 of 29,925 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    So So wireless earphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds is great and blocks out other sounds. The only thing I didnt like was the bulkiness of the case.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won't charge - no Apple support.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 Stars if that was an option. won't charge after several months, and Apple wont fix. They claim water damage - only liquid they would be exposed to would be sweat. these are not for active users.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Will not fall off exercising

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own both the beats and the Apple AirPod pro Beats are much better for activities but sound is better on the Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for working out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and they work great. I run a lot and work out with these almost everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding heaohones. Stays on ear very well and connects to phone very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the sound quality, it blocks out background noise. Comfortable to wear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nice when they work

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many users, I’ve had a ton of issues - they are great when they work but they almost never work. The left side won’t charge properly (most of the time). Sometimes it charges, sometimes it doesn’t. I’ve taken them to the Apple store for repair with no luck - they were working fine when I left. For the price, this is inexcusable after only a few months. It’s back to Bose for me - sorry I ever left.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pleasantly Surprised!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I am doing 4 out of 5 but is probably due to my own user error. The case for charging is a little heavy and bulky but overall I am pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats wireless earphones.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift and great price. Just because they are red these sold at at substantial discount. Got them as present for grandchild.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered them online and then picked up in store. They were a birthday gift for my husband. He loves them he’s always using them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Product & Untrustworthy Company

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After less than a year of buying my Powerbeats Pro, the left earphone stopped working. I attempted to get them fixed at the Pasadena Best Buy, but they told me I would be charged full price to have them sent out for repair. It is unacceptable for Best Buy to say they are going to charge me the price of a brand new pair, in order to repair the defective earphones they sold me. This is a sham and I will never buy another pair of earphones from this company.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little bit of trying to put these on but once we figured it out they are great to listen to and workout at the same time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Uncomfortable Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is clear, but they don't fit comfortable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inoperative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having problem with both. Requesting appointment to returning them to get them service or exchange.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy fitting for all ages

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats headphones work perfect for all workouts, they also who great for regular use Bluetooth. Would recommend them over apple head phones. 5 out 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another good purchase from the Best buy Accurate description online , Competitive price and availability Happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect earbuds for anyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect earbuds for working out and exercising. Stay in ear without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water proof

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality Bluetooth ear pieces very satisfied and love that they are water proof

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headsets, I never have to touch my phone to answer call or respond to text. Touchless is the Pandemic Way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power Beats Pro Wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift and my son loved the fact that they are truly cordless. He uses them during his gym time and they stay in the ear great!

    I would recommend this to a friend