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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1385 Showing 27,681-27,700 of 29,925 reviews
  • Rated 1 out of 5 stars

    Unreliable. Expect sound to randomly stop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. The first pair stopped playing sound out of the left ear piece after about 2 weeks of use. No amount of customer support could fix the problem. Exchanged it for a new pair and after 3 uses, the right ear piece on the new pair has stopped playing sound. Neither pair could be reset and both pairs have proven to be a $250 mistake, each.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Left one is always dead.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out great, but now, 80% of the time the left ear is dead and isn't charging. A lot of times although in the case and it is closed, it is connected to my iphone. Must adjust the earbud many times so it charges. Not the best product in my opinion. Unsure of how to fix, do I need to send in to get fixed or replaced?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Alex

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. I will recommend it to my friends. Perfect even for a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet nothings

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you pause the music, you can hear Dr. Dre whispering sweet nothings in your ears.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beats pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a great headphone, sometimes it works for calls but most times it doesn’t. Good for music, but that is all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 13 months. Avoid this item.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left headphone stopped working after 13 months. No warranty coverage because beyond 1 year. Apple asked for 100 dollars to give me a new pair. Please don't buy this product, it's plenty of people complaining about similar issues. Save your money for another pair of headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love my head set they even read my my txt message when I get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they are good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are pretty good. i personally like them since i got them for a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. No wires to get in the way! I bought the olive color and love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them. this is the second pair that I bought them to give someone else as a gift

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They suck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to charge them often.. not what I thought they would be!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth head pieces and also very sturdy. Everyone should get these

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good with APPLE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They very good with any Apple iPad, but I have trouble trying to use them with my android tablets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband absolutely love his new beats by Dre. Very satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairing was easy very ,comfortable, I chose the red. But looks more like burnt orange.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beats power earphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One ear piece doesn’t recgarge every other attempt. Frustrating!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable and sound is not great!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are uncomfortable to wear and the sound quality is not what I expected. These are not worth the money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these wireless Bluetooth earphones and I love the color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have gotten 5 stars but they make my ears hurt when I have them on for over 1 hour.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hurt my ears when they were in. It’s hard for them to fall out but the pain sucked.

    I would recommend this to a friend