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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1411 Showing 28,201-28,220 of 29,925 reviews
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues with the product and works reliably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workout Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent headphones for working out or riding the bike

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Confuse customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason I connect my headphones and it has the name of Irene does that mean that belongs to somebody name Irene before or that’s the name of the headphones confuse?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones out there i would highly recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Have to baby sit them.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear bud has trouble connecting with the charger. Unreliable charging means I’m writing this one star review instead of working out. I regret getting these. I wouldn’t recommend them to anyone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BadAssss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! Better then i ever coulda hoped for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    A solid seat of earbuds that exceeded expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my pair of Powerbeats Pro a little over a year ago when the Moss color went live. I paid the full $250 retail price but they have since been available for $50 less. I have these paired to my iPad Pro, iPhone 11 Pro, and Apple Watch S5 all mainly listening to Apple Music with some movies and YouTube videos on my iPad and iPhone. Overall, my expectations have been exceeded with these. Reviews said the AirPods Pro sound better but I disagree with that. Yes, the AirPods Pro have ANC and the Powerbeats Pro let more outside sound in but I think sound quality is better on the Powerbeats. Highs are never piercing and lows thump yet remain well-defined without being excessive. There's rather large separation for closed-back earbuds with a larger soundstage than I expected (though still nothing close to open-backed over ear headphones). The fit on these is also better than I thought. The first three Powerbeats generations did not fit my ears. Well, the first generation somewhat did but their ear hooks were uncomfortable. The other generations fit better but they popped out of my ears despite the uncomfortable ear hooks never moving. The AirPods and AirPods Pro don't fit my ears, neither do earbuds that don't have some type of ear fin. But these are fine. I can wear them for hours on end without feeling discomfort as the rubber eartip doesn't go as deep into my ear canal as other earbuds like the Galaxy Buds+. The ear hooks are light, don't pinch my ears, and keep things in place. I've worked in the office, lab, and exercised while wearing these and I never have to adjust them (except when removing safety glasses and my mask) or take them out to give my ears a break. Apple's battery life estimate is accurate, I've listened to these 3-5 hours a day and end up recharging the case once a week. For the size, I wish the case recharged them more than 1.5 times. I would have also prefered Apple going with USB-C instead of Lightning (same with the iPhone) so I would only have to carry around one AC adapter, one cable for all of my devices (except my Watch). Qi charging would have also been nice. There's rumor that Apple is releasing a Qi charging case for these but it hasn't happened yet. Pairing is easy if you have an iOS/iPadOS device. Open the case (with the earbuds in them) next to you device and they pop up with an animation even matching the color of your Powerbeats. It took all of 5 seconds to have them recognized and paired to my iPhone. Switching between devices is easy, I just have to select my Powerbeats through their Settings menu. They were automatically paired to my Apple devices through iCloud. Apple is updating their firmware in the future for automatic switching. You can be watching a movie on your iPad and, if you receive a call on your iPhone, the Powerbeats will automatically switch to that as your audio source. The firmware update is coming out when iOS 14/iPadOS 14 is released. Connectivity is solid. I haven't had these dropout with my devices. There's supposedly a 100ft range on these but I haven't put that to the test, I've walked about 60ft away from my iPhone when using these and they stayed connected and playing. Apple put a Class 1 Bluetooth 5 chip (the H1) in these along with "Hey Siri" support. You don't have to hold the Beats logo button in to talk with Siri. The Beats button, which is on both earbuds, controls playback with the standard button pattern we are all familiar with. There is also a volume rocker on each earbud so you have full control of everything using your left or right hand. It's nice to see volume controls on wireless earbuds even if it makes them larger. Multiple colors of the Powerbeats are available so you should be able to find a color that you like. These are sweat resistant with an IPX4 rating. I accidentally dropped my right earbud in a sink full of water and it survived without issues. Apple offers a 1 year warranty on these but, if you're going to use them a lot, I recommend spending the $30 for AppleCare and extended that to 2 years of accidental damage and battery protection. My only negatives are really with the charging case and Apple's inclusion of Lightning instead of USB-C and lack of Qi charging. I'm alright with the size of the charging case. It's setup that way to easily grab the Powerbeats by their ear hooks and to put them back in the charger without too much fuss. I highly recommend these to anyone looking for a solid pair of earbuds for exercising or even everyday use. They're better than the regular AirPods and, if you don't need ANC, they will give you better results than the AirPods Pro. These will fit people that have problematic ears that normally don't work with other earbuds. Long battery life, sweat resistance, a stable fit, and solid sound quality. There's not much more you can ask from a pair of wireless earbuds. They've served me well for the last year and I expect to easily get a few more out of them. Well worth the $200 they've been on sale for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats to me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love these headphones the best is in the gym

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrjr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this again Very easy to use Read my text messages

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The LEFT bud works GREAT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s all in the title. After one month of use, the RIGHT bud died.It didn’t just gradually run down, it simply stopped charging. Wonder if BB would have exchanged a single ear bud?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatttttttttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife loves them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves them. Now she doesn’t have to hold her phone anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves them. Great Christmas present for my husband.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats pro.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When u receive calls there is very good communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anna’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Gift.. Worth the Money, I will buy another pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Love it! Good price. Recommend it! Really...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I would recommend!!! Perfect for running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love. Nice quality and very easy to work with. Recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright headphones but didn't fit my ears properly, left sores in them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace my wireless headsets that wore out.

    I would recommend this to a friend