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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1419 Showing 28,361-28,380 of 29,925 reviews
  • Rated 4 out of 5 stars

    I love them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using them since first generation and they are all great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Earphones for active people!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are perfect and i am in love with the color that i got!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats never disappoints when it comes to earphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for everyday use, traveling, and working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and very easy to use. So far, so good!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died in a few months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fine at first, but they stopped working after a few months. Even with purchasing AppleCare, they make you jump through a ton of hoops to get a replacement. If you need them to be reliable, these are not for you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this .. got it shipped to my house .. charging cable was broken and wouldn’t fit in the wall adapter and headphones has dents and scratches.. I returned it the next day and I have not got my money back .. still waiting

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over priced junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats sound quality has declined majorly. Definitely not worth the price. Highly uncomfortable they hurt your ears after 30-45 mins of use. Zero nose cancellation, sounds quality of a $50 pair of buds.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Is this the best Powerbeats can do?

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these since nothing stays in my ears when running. When they are in my ears the sound is adequate, but they pop out when I start sweating. No use to me. I bought Bose earbuds and am very happy with that product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Major Software issue after 3 months, DONT BUY THES

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked great until just after the best buy return period. Now the left ear bud does not work, and no amount of resetting or following any YouTube "fix's" have worked. Very disappointed with my new $200 desk ornament.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Can’t Do Everything Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping that these headphones would sound better given that there beats but no, they do not. Apple does a lot of things well but headphones are not one of them. Apple needs a app specifically to alter sound with these headphones they create. I’m returning these today.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst choice ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a total piece of S. It connects slow and pairs badly with non iPhone devices. It may not charge when it still connects to iPhone or it may accidentally stop charging while in the box. Don’t buy. Worst decision ever.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent bluetooth completely wireless earphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never fails

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a lot of beats headphones and all of them are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item for workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with this item , I use it every day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Find them easy to use and easy to pair

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea but the sound quality is unbelievably poor for any amount of money. I bought these for working out but I will be going back to the ones that came with the phone as I have already returned these to Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is perfect for my for gym and driving I love earphones

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry not sorry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like these earbuds, they fit very uncomfortably in my ears, so I exchanged them. I only owned them for a little over 12 hours.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use for kids and adults. They are real easy to use

    I would recommend this to a friend