Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1439 Showing 28,761-28,780 of 29,925 reviews
  • Rated 1 out of 5 stars

    If i could give it 0 stars i would

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this pro beats about a month ago an my right side is alreay not working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear bids

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ears started to hurt after 2hrs Not comfortable at alll. Garage ear buds. Don’t buy. No bass

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the purchase. Left ear set already stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats wireless

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this itiem. Apple AirPods much better. Sound quality was poor. Not comfortable on ear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Try before you buy.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great brand but they dropped the ball on these.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped charging about i had them for about 13 months very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap Product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working after barely a year and had minimal use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not enough bass

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is low and high in treble. Does not sound very natural.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    NOT RED

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, it pairs well with my IPhone. BUT THIS IS “NOT” ANYTHING CLOSE TO “RED”. I ordered a “RED” cellphone case, I got a RED CHARGING Cord for my phone and the beats are like a coral / orange. I was so irritated when I got them. Is it too late to return them ?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    For me it’s not good!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not good for me, the bumped peace hurt for real the ear pavilion, the sound and the system are very good ones!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    I get ear pain after 10 minutes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality; however, I am getting pain in my ears after about 10 minutes. Switched to my Bose headphone and pain is gone. Was this lab tested in different shaped ears? May be silicone tips will be better. I feel bad to go back to the store and return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the right one will not charge and they are very difficult to connect. Have returned to Apple for repair and still have same issue. When they do work usually only one connects. Would never buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased nov 21 (2 months later) left headphone already not working giving off only static

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive and the dont work properly,kept on dropping the signal

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Down Powerbeats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to send product to Apple for repairs. Left earpiece wasn’t charging wasn’t working

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great sound but poor charging and connection.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase these because they don’t slip out of my ear and they sound good That is where the advantages end. I have purchased 2 pair and had one pair replaced. The same issue every time. One headphone does not connect and or does not charge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but AirPods are better

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was ok but hurt my ears even when wearing for short periods of time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    High price doesn’t mean high quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an Apple product and at the price point, these are a disappointment. I consistently have issues with only one ear bud connecting, meaning I have to reset using the case. The case is clunky and feels cheap. Overall, not what I expected for the high price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy refurbished

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy refurbished.. shocked my ear and hasnt worked since

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sometimes only one side charges.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well. Just sometimes the left side does not charge. Make sure both are charging.

    I would recommend this to a friend