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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1440 Showing 28,781-28,800 of 29,925 reviews
  • Rated 3 out of 5 stars

    Returned them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my son. They wouldn’t stay in his ears and were uncomfortable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can you hear me now?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone keeps telling me I sound muffled and the sound quality is disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Right ear phone did not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right ear phone didn't work since purchase. Appointment to get headphones fixed 2 weeks later.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    less than impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never found beats of any kind to be comfortable and these did not disappoint. The sound did not sound good to me but that may have been the horrible fit in my ear. I really liked the color though. If I was only using these for working out intensely then they would be a good bud, but the price would still not be worth it. In MY opinion.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out , but terrible for sound quality.. especially on the opposing end

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Satisfying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll be honest, these weren't my first choice, I bought the Bose Soundsport Free first. I've historically been a fan of the Bose sound. Unfortunately, when I used the Bose at the gym, one of the earbuds was constantly cutting out, (maybe too much interference from other people's BT headphones?). They did work fine at home and at work, but at this price point, the dropping connection was unacceptable. I couldn't even make it through a song without dropping, usually multiple times! And I also didn't like the audio quality either, very disappointing as well. Now, to move on to the Powerbeats and why they are better than the Bose. First of all, no dropping connection, even at the gym. Second, the battery life is much longer, always a good thing. Next, the sound quality is much better. Here, choosing the right size earbud is key, I have to use the largest size to get a good enough seal in my ears for the full sound spectrum to come through by blocking out enough of the background noise. These still don't go into your ear canal, sitting just outside, but with the right size earbud on you can get a pretty good isolation. I also switched the EQ in my Apple Music settings to Rock to get the best sound balance that I liked. For those who say they don't have enough bass, I find it to be just right, not overdone like Beats products have a reputation for. Little to no distortion in the sound as well, which is great. For those who think the case is too large, it's not. If you're comparing it to the Airpods case, yes it's bigger. The shape fits better in pocket to me than the longer Bose case, and it's just really not that big., My concern is that the case is a bit flimsy, it feels like an unfortunate event with the lid open could rip it right off. I'd like something a little for sturdy for $250. It's also nice to be able to use either side on it's own with full functionality, with the Bose you could only use the right side alone, and phone calls only came through that side. Maybe not a huge deal, but just another way that these Beats are better. Maybe it's that full Apple integration, as I'm using them with an iPhone XS Max. To sum it all up, I've been wanting to make the move to a fully wireless headphone for awhile. These are the first ones that I have been satisfied with. While they are expensive, sometimes you have to pay to get a product that will fully meet your needs. I am a happy buyer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaper on Amazon!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed I found the same productMuch cheaper on Amazon!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are probably the worst wireless your buds I have ever tried and I used to be a big beats fan no more

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not like them

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone calls did not work so well...A little uncomfortable too...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my girl and hand to get a replacement because it wasn't working properly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have already stop working. I have to use my AppleCare for repairs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a Good Buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    15 days of Purchase problem with charging dock not recognizing one ear phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    powerbeats pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great for a month and half. Now can only get the right side to work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color get durty really fast, i dont like it and i returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    painful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's so painful that my ears paining the very next day I bought

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones just a bit big on the earbuds piece.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted about 2 months and one quit working now I am not able to return

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats air pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound isn’t as clear as it should be and when I’m talking in the phone it’s very garbled!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Low volume

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third pair. I feel like they arent as loud as prior editions.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fair. Not the most comfortable in my ear but they work well with my iPhone.

    I would recommend this to a friend