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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1444 Showing 28,861-28,880 of 29,925 reviews
  • Rated 3 out of 5 stars

    Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren’t most user friendly for people wearing glasses.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed. They used to be a good products. JABRA Rocks!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not Happy with the product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not Happy with the product it doesnt work properly sometimes

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats wireless earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, good concept, but uncomfortable around the ears

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Loses volume in less than a year

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my second pair and both pairs never dropped or wet. Overtime one earbud would get low and eventually stop working. Never buying these again, super disappointed in apple & beats.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ihop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beats by Dr. DreDid not fit my ears correctly I returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not like

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped charging after a few months n couldn’t return or exchange

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Possibly the worst earphones ever. Do not purcahse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE WORST EARBUDS. Do yourself a favor and avoid these. Each earpiece fails to charge in the port due to a design flaw, leaving one earpiece charged and the other one dead. They fit horribly, regardless of the inner ear piece used. Very uncomfortable, especially the middle part of the outer ear. After an hour of use, pain is felt. Can not be used for phone calls after 3 months, you can hear the other line but the caller can not hear you well. Described as "distant and choppy". Chunky ugly case. The colors were nice and the profile pretty discrete. Got these for running and again, they hurt your ears after about an hour. Can't return to Best Buy after as they broke a couple months after purchase. So mad for the price these cost it's a complete rip off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Terrible microphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound when wearing but the microphone is absolutely terrible. No one can hear me when I get a call and it’s absolutely frustrating for the price. Best Buy and beats have done nothing to help me solve this issue

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like these. They are very complicated and quality is not good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't have anything good or bad to say about the p

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have anything good or bad to say about the product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DVD player? Why did you deliver me a DVD player??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do you order these headphones and get a huge box with a DVD player in it?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What a joke worse headphone to buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk buy AirPods don’t charge half of the time waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I do not recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not keep a charge long. Last just up to 30 to 35 minutes on a full charge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is bad and can be better compatible with the phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound great... when they actually work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fit of these headphones and the sound is great... when the headphones actually work. I ran into a problem with my original set where they would not charge (the charging design is terrible - if you jostle the case at all, they come off the contacts and stop charging). I was given a replacement pair, and now that pair runs into intermittent issues where one or both of the earbuds (usually the right one) will not connect. I wanted to love these because of the sound and the design... unfortunately, I went 0-for-2 in terms of functionality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refund

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Un reliable poor usage battery defect I deserve a refund

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Well made, very cheap sound quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item as original airpods has better sound. These sounds like cheap dollar store headphones. They feel nice, but do clamp down on the ear a bit. They do pair well like airpods, but lack any real sound quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It's unfortunate.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine out worked for a week and a half. At that point, the right one wouldn't charge and the charging case wouldn't hold a charge. Apple sent me a new right ear bud and charging case but the right one would still produce no sound. I blame the fact that the serial numbers of the left and right one did not match anymore. Apple blamed the fact that I have an Android. I even did a factory reset on my phone to make absolutely certain that my phone was not "remembering" the old serial number and rejecting the new one. After 7 hours of time on the phone with apple and them telling me in order for them to send me another that they would have to put a hold on my bank account for the price of a new one, they are absolutely being returned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds really flat, no bass, has an echo sound to it

    No, I would not recommend this to a friend