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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1446 Showing 28,901-28,920 of 29,925 reviews
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a month ago and have yet to receive them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Earphones ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it sucks hurts your ears airpods better ..........

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    'The sound is low

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were simply not loud enough. Not the sound you would expect from this product. Also difficult to fit into the ears. But I have small ears so that’s probably specific to me. The sound quality was my biggest complaint.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones if you don’t have AirPods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I lost my AirPods but rather than get new ones I decided to try these. Got to say I enjoy them much more than the AirPods, the fit is better and so is the sounds, great for active users and much longer battery life. Does have some cons tho: -Charger Case is rather BIG -Sound although better than AirPods still leaves a little to be desired

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed in Apple Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this to replace older Beats earphones but I'm disappointed in the sound quality of this not very good plus using the mic cut out on calls and not very loud. I’m thinking about returning these back for refund.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kind of hurt my ears the first couple of weeks using them. But I eventually got used to it. Even thought they offer smaller sizes of the rubber material, the hard plastic surrounding my ear kind of felt sore after some time

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your like me and keep your earbuds in for long periods of time theses are not for you. After a couple hours they really start to irritate the ear frome the bud and the outer ear part frome the bud squeezing the ear. Had to return them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    TERRIBLE BASS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 design, they fit great. the bad thing though if you like BASS these are NOT for you. I returned due too the weak bass these things have. Not going to lie I would only pay 40-50 dollars for these things.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No sound after 2-weeks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping to rate these high, but I simply couldn't due to a fundamental error: "No sound after 2-weeks of owning them." I understand there are technical problems that can happen, but it's extremely frustrating to have a product centered around sound to simply not play any at all. Despite looking at every piece of help imaginable, nothing resolved my problem. Fortunately, the store was kind enough to allow a return, even though 14-days have passed. I never own any piece of electronic that seemingly broke for no reason. What's worse, it is a problem experienced by many online.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Absolute BEST

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can locate them. Get them wet from sweating. Sound is amazing. Battery life last almost all day. It doesn’t irritate your ears. Can keep up with the case. I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very uncomfortable to wear. The sound was just okay. I’ve heard better for less money. I returned these and bought the ApplePods Pro. They was a little bit more money but way better sound and comfort.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats by Dre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not purchase again. Second pair. I returned the first pair for issues. This pair the left earbud will not keep the charge. Can’t return one day late.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good product Just 1 is working and now I'm having problems to pair the one is working with my phone device

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced and missing features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have been more disappointed with these headphones. They are difficult to put on your ear, they don’t sound any better than regular AirPods, and they don’t work with Apple’s FindMy app to locate them if they are lost.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pretty but that is it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get into place well. Have trouble with one ear piece not working. No consistency into which one will work or not work. Do not even charge equally in the case. Color is pretty but function is not.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Won't charge..

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work well, but a MAJOR issue is with the charging.. It fails to charge both headphones.. It's a known issue and Apple has not resolved it.. I paid ALOT for this and it's unacceptable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for runners wearing glasses or sunglasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a runner who wears glasses (sunglasses or regular), I kept hearing a clicking sound. It was the earbuds constantly hitting the arms to both pairs of my glasses. What a disappointment!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    BAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT THE BEATS PRO. BUT, I AM NOT HAPPY WITH PURCHASE THEY ARE VEY UNCOMFORTABLE AND OUTSIDE NOISE COMES IN. CALLS IS BAD SOUND QUALITY I SHOULD’VE NEVER BOUGHT THEM. NOW IS TOO LATE

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not the same beet I know.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not What I spect, not to Loud volume and the sound quality is not to good if they desconect because distans not hace automatic reconection.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds loose connection with phone and 1 earbud doesnt have audio. Have to pair with phone everytime a call is made.

    No, I would not recommend this to a friend