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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1452 Showing 29,021-29,040 of 29,925 reviews
  • Rated 2 out of 5 stars

    Not for me.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan. Didn’t think they sounded too good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium Sound and Performance in a Stylish Design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beats Powerbeats Pro in Navy Blue offer a truly premium wireless audio experience, designed to meet the demands of both active lifestyles and everyday listening. With a secure, adjustable fit and sweat-resistant design, these earbuds are perfect for workouts, commuting, or simply enjoying high-quality sound on the go. The ergonomic design ensures they stay comfortably in place, even during intense physical activity, while the IPX4 rating provides protection against sweat and water. Audio performance is exceptional, with rich bass, clear mids, and crisp highs, delivering an immersive listening experience across a variety of genres. Powered by the Apple H1 chip, the Powerbeats Pro offer seamless connectivity with Apple devices, ensuring a stable connection and effortless pairing. The sound quality is further enhanced by the ear hooks, which help reduce outside noise, creating a more focused listening experience. Battery life is impressive, offering up to 9 hours of continuous listening, with the charging case providing additional power for extended use. Fast Fuel technology also ensures quick charging when you need it, providing up to 1.5 hours of playback from just a 5-minute charge. Overall, the Beats Powerbeats Pro are a standout choice for those looking for high-performance wireless earbuds that combine comfort, durability, and outstanding sound quality. The Navy Blue finish adds a stylish, sophisticated touch, making them as visually appealing as they are functional. Whether you’re exercising, working, or enjoying your favorite music, these earbuds are built to impress.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    broke twice , dnt buy !

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these as a gift for my dad and they broke twice. I had to get them replaced through best buy and they neglected to the replace the 2nd pair even though those broke as well. I reached out to Apple and ended up purchasing the airpods instead. These are overpriced overhyped junk.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery was bad and color also faded so had to return this

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Debatable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be a lot better for the price. Overall a fair value.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced and cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall build material felt cheap and was very uncomfortable i liked how the headphones wrapped around the ear but the sound was terrible it felt like music was playing from down the hall

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 3 out of 5 stars

    Least Bang For Buck of BT Headphones I've Tried

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLDR: The most expensive Bluetooth headphone I've bought but equal or worse in every way except for fit. Strong Pro: Comfy and secure fit even during exercise. Pro: Call quality. Static free. People don't hear noise around me. Good battery life out of charging case. Con: Despite keeping updated I get regular inexplicable connection issues on newer and fully updated Android phone, Dell laptop, and custom built PC. They don't turn themselves off after some X amount of time if left out of case even if disconnected from device and/or no media streaming to it. It's not the fault of this product but I went to BestBuy to purchase a specific headphone that met my requirement that it have noise canceling. The employee at the register recommended I get this instead and assured me they have noise canceling. They do not but I trusted the employee to know their stuff.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quit after a few months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I barely had these and they quit working. The right earbud would not hold charge. If you do not buy the warranty dont waste your money because they wanted me to pay to have it fixed after only a couple months of use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    returned them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned them as they did not work for me. Too bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones never fully charged. While I had them hooked up for the initial charge the light turned off. The headphones stopped connecting to my phone and never turned back on. They were only 4 hours old. Complete waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. Stopped working on one ear couple weeks ago. can’t be returned now. So basically only worked for 3 months. Way too expensive to have this issue. So angry. i do not recommend this brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I was getting a deal when I purchased them only to return them . Sound quality was not what I expected. So I decided to just get air pods . If you want a whole lot of treble and no bass then you might just like these probeat headphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One ear bud won't consistently charge despite being perfectly seated in charging case. This is apparently a common problem with Powerbeats Pro. I will be returning these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charging issues

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds don't charge correctly. Even if it shows it's charging in the case, one side will be dead when i take it out. Definitely not worth the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good while they lasted

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete Garbage. Lasted less than 18 months and neither Beats or Apple stand by their product. Case would not charge beats anymore. Therefore they became a paperweight.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I would have issues with with one of the headphones not connecting but once I realized it was just because it needed a software update I haven't had any issues. Good sound and they stay snug whether I'm running, lifting, or akwardly laying upside down while on the phone. I even bought some for my father and he really likes them as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bluetooth earbuds I've ever owned!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 2nd Gen AirPods and I loved them, but once these Beats got announced I knew I had to try them. I don't have an iPhone, but these work incredibly well with my Pixel 3a. Each earbud has its own volume rocker. The 'B' button works great to pause, skip, or replay songs. I can even access my Google assistant by holding the button, very similar to how Siri works with iPhones. The only thing I can't do with my Android is check the battery life. Yet, the batteries are so good, I don't have to worry about them much at all. I used these outside for 4 hours of straight listening time and I was impressed. They are very comfortable. My ears felt fine even after using them for that amount of time. I checked the battery life on my iPad once I was done, and after 4 hours of listening they we're both at 54%. They charge pretty fast, so even if they get low, you won't need to wait long to get back at it. I can't recommend these enough! Also, the Bluetooth range is pretty good. I left my phone about 60-70 feet away and didn't have any drop outs until I got past 70 feet. All in all, these are by far the best earbuds I have ever used. Rich bass, a handful of great features, and great quality you'd expect from Beats and Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Well worth it !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product totally meets my needs! I was buying substandard/cheaper ear buds thinking I was saving money when what happened was I was dissatisfied and found myself buying another set of cheaper ear buds. Until I finally made the decision to buy my PowerBeats Pro! They fit so well in my ear and I barely notice they are there! They fit securely for my workouts and the battery life is PHENOMENAL!!! They sound great and I really like the fact that my partner can wear one and I the other , when we are on our walks , listening to the same music simultaneously. I like the fact that they automatically connect to blue tooth when I wear them and disconnect when I take them off. NO fiddling around with the settings! Yahoo! That’s huge for me. This purchase is WORTH every penny.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Charge issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair. The first one worked great but I'm having issues with the charge of this pair. If it worked correctly, would give 5/5 and recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item because the sound quality was not at what I wanted for a $200 par of headphones. If would consider this item again of I was to buy it for around $50-$60. Also they are uncomfortable

    No, I would not recommend this to a friend