Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1468 Showing 29,341-29,360 of 29,925 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great running headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great and for very well. Love that they don’t fall out while running

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats pro are the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones best pair I've had so far no issues!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Never had such a secure fit!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive - the sound is a strong 4.5 (some distortion) and you must firmly place BOTH in charger if you want them both fullly charged. The convenience (over the ear moldable hook is pure genius& gets an additional .5 point!!) I never feel as though im going to loose onne of the -its empowering!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds good and has good noise cancellation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of how they’re designed they won’t fall out of your ears and use them for the gym as even the new AirPods Pro tend to fall out. Cons: the case is pretty big compared to the AirPods and while the noise cancellation is great you can’t have a conversation with them on if you are around people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Wireless Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best wireless headphones I then ever had in my life. You can hear all the sound such as bass and high hats. Rather its podcast or music they provide the perfect sound. After having them for 3 years. I accidentally wash them and they still work like there brand new. I recommend these wireless headphones to everybody

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They sound great, but are pretty basic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound great, but that's about it for me. I am rather picky with the earbuds I choose, and I actually ended up trying out 9 different earbuds before settling on one. I'm not reviewing all the nitty gritty fancy functions of all the buds, just the general functionality such as ear comfort, sound quality, call quality, noise cancelling, touchpad functionality, etc. The Powerbeats Pro sound fantastic for music quality, and call quality is good too. The biggest problems with these for me were in ear comfort, and adjustability. These buds were kinda difficult to get over me ears, being stiff enough for me to have to finagle them on; that's annoying. And although I understand that these earbuds were not designed or marketed to have ambient sound or active noise cancelling, for a popular brand like Beats to not have either option, yet be so expensive, is kinda ridiculous when there are earbuds for less than half the price with all those functions. You also can't adjust the sound in the app, or the button controls. They also put pressure on my ears in weird places, so they weren't very comfy for me. Those issues were enough for picky me to return them. However, if you just want a generally good earbud that definitely stays in your ears, and sounds good, then these are a great option for you. I also tried out 8 other pair of earbuds: Samsung Galaxy Buds Live, Sony WF-1000XM3, Sony WF-SP800N, Bose Sport Earbuds, Jabra Elite 75t, JLab Epic Air Sport ANC, LG TONE Free HBS-FN4, and Anker Soundcore Liberty 2 Pro. I ultimately chose the Sony WF-SP800N earbuds, they are amazing. I reviewed all the other ones on the BestBuy website, so you can look at my review for those too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them as a gift for my husband. We both love them. I hear him clearer than the ones he used before.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not for my ear canal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product work well. Unfortunately, It is not able to connet to two devices at the same time and you need to do it manually everytime. My main problem was that my ear canal is to short, so they did not fit my ear and it started to hurt in the second day of wearing them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Buy it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So simple to connect and use. The over the ear style means security and comfort while exercising.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost a previous pair of my Powerbeats Pro. Ordered previously through best buy always quick shipping and delivered early both times. My headphones were in perfect condition they packed them safely. Much appreciated! Also love these headphones the clarity of the music or phone calls is fantastic. Also great fit on my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for workouts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges fast, stays on ears, nice that it is sweat and rain resistant. Sometimes has connection issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome earphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of wireless earphones. Awesome battery life. Gets down to 50% after 6 hours of mid volume music playing. Gets to full charge after maybe <30 minutes of charging. They won't slip off the ear. Music quality is awesome. It does hurt the ears after some time, but it eventually goes away with daily use. Make sure to seat the headphones correctly into the case, because sometimes it won't charge if it's not seated correctly. Overall, great pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best ear buds I have ever owned!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds I ever purchased. You won’t be sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried other ear buds like these and had bad results. These are by FAR the best ear buds ive ever used. The sound quality is AMAZING. I use these every day for work. I have to have ear buds to call my coworkers on the other side of the store, and these buds are the best quality I've seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connecting the Beats was very easy. They are also very comforatble even when exercising. The Bests are great for music and phone calls with clear sound. The ear loop allows me to exercise and not worry about them falling out like the ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! I have small ears so this worked perfectly and hugged my ears. They stay in place and don’t move at all. I also used them while jogging and they don’t move at all.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    earphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am blind and these are easy to use. They are easy to put on and I can find the volume buttons easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product! Great Sound!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for ( years already and they still sound as good as when I purchased them. Sure they have some cosmetic wear and tear but they are still fully functional! I highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the right one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love these pods. They do not slip off easily. They stay secured to the ears while working out. The sound is very clear. Definitely recommend this product. I will be purchasing my own or will be blessed with a set for Christmas. Ha HaHa

    I would recommend this to a friend