Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 29,925 reviews
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Power Beats Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality item as one would expect from Beats. Only downfall for me is the volume level. This is my second pair of beats and I feel as though neither play as loud as I would like. Battery life is great and the sound quality is very good!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great I don’t suggest getting the geek squad protection plan because as long as there is a apple warranty Best Buy won’t fix and by the time the apple warranty is up so is the geek squad so basically you can save a little cash by not purchasing the extra protection plan

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect for gym!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the gym! I fully recommend! Wish they were noise cancelling!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best purchase ever !!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted new earbuds since my old beats broke. I was temporarily using my boyfriends jbls and they did the job until I forget them at the bowling alley. They fit snug in my ear and are easy to use. Overall love them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and Long battery life. Love them so much I brought them twice

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Super Comfortable

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Powerbeats! Super comfortable, easy to pair with my phone for walks and working out. Amazing sound and never have fallen out. Lava Red is really Lava Orange in my opinion, I don't see red when I look at them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good sound quality

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to use around the house, outside and while working out. Apple products compatibility is always a plus

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    awesome ear phones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beats sound great and are very comfortable. You don't even know they are in.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and Doesn't hurt your ear like the ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great sound, good bass, very comfortable to use and the phone calls very clear

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Overrated?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for phone calls on an I-Phone Hooks are a winner for workouts Mediocre in every other respect The LEFT a headphone after time goes from 100 to disconnect in 58 minutes. Right headphone goes hours. That is truly odd.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Quality headphones that stay on

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality headphones that stay on! Great sound and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fantastic wireless headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing. The noise canceling feature is essential for everyday use like focusing on my work tasks and working out. The silicone earbuds do hurt my ear from wearing the headphones for extended periods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and employee assistance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are pretty good. The sound quality is makes you feel well immersed in whatever it is you may be listening to. Further more, jia gave amazing service! she told me about the AppleCare warranty I could get on my head phones, as well as the best by credit card. though i didn’t apply for it then, i will definitely keep it in mind for future purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product,just too heavy. One of my ears was always hurting when wearing them. Ended up buying the new model,which is lighter and slimmer

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Solid wireless headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs well and has good sound quality. In ear which is good for the gym and running

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Fantastic Product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly use these headphones mainly for weightlifting and playing basketball.I’ve owned the Bose sound sport free’s headphones as well, and I prefer the Powerbeats Pro over the Bose. The hook around the ear makes them very stable and are able to stay in my ear better than the Bose. Though they did cause some ear pain when I first got them, but not anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear these all the time, they never fall out and the sound is amazing!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What AirPods should have been

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a few weeks since I bought these. I use them for my runs and gym sessions. Excellent battery life. It took some getting used to for the fit for my ears but very comfortable now. They don’t move at all while running or working out and no sound quality issues with the sweat. Easily connects with my IPhone due to Apple’s M1 chip. Also like that I can control volume on the unit. Minor gripe is the bulky charging case but not a showstopper. I was able to trade in my old Bose Soundsport earbuds thanks to the Best Buy trade in program. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fit and superb quality!!! Also great price.

    I would recommend this to a friend