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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 29,925 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones out there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great talking on the phone and playing music. You can hear clear without all the noise from the background

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goog product clear voice clear sound music it’s at its best

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Boom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound and controls are great. Stay in ear. Simple to use. Definitely recommend and wait for a sale on certain colors. Case is harder to travel with but not important because charge lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent pair of headphones!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats has consistently put out quality products. I had a pair of Powerbeats before this that I enjoyed. I needed and wanted to upgrade because I had worn the other ones down. They are great for exercising. They are also just great for listening and talking on the phone. I have been greatly pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried and own all of the Apple/Beats headphones and these are the set I use more often than the others. They are so comfortable that it’s easy to foget they are in my ears. The sound quality is on par with the Beat Fit Pro with great volume and hard hitting bass. I think it’s a worthwhile trade off sacrificing ANC of the Fit Pro for battery life. The battery case is a point of mild frustration because it is so large and will not fit into any pants pockets, so if you’re considering these be sure to have somewhere to put the charging case. This case comes with a lightning port used for charging, unlike the Fit Pro which uses USB-C. If you’re an android user these are the headphone for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for fitness.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Good: These have been great for running. Was orignally using Airpod Pro 2's but they werent stable. The sound is great. Pairs seamlessly with all of my apple products. (don't know what the experience is like with Android...(yet, hint hint) The battery life is phenomenal. The Bad: Sometimes the right earbud doesn't seat properly and won't charge. Just make sure you verify the contact magnets are seated properly before you walk away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Rare 5-Star! Very pleased w/these

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive overall. If you don’t like a wire rubbing against your face and neck, and also don’t like a heavy wireless earphone stuffed in your ear canal, then this is the best solution thus far that I have found (as of Mar-2020). I have been a long distance runner for many years, World’s Toughest Mudder participant, and these are one of the few that remain fixed in my ear canal through heavy movements, while providing great sound and still somehow allowing background noise from cars to peak in. The fit is one of the best I have found. For sound though, Bose is hands down better, but their heavy ear tips tend to get uncomfortable after 3-4 hrs of heavy running/training, and they feel like they are always falling out of my ear canal. However this Powerbeats Pro is one of the very few that feels comfortably snug in my ears with great sound quality. The only minor drawback is that after about an hour I get a decent amount of sweat building up around my ear where the ear piece rests on the top/behind my ear. But that seems normal—just helpful to know here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched a long time for headphones that were truly wireless, sounded great, were waterproof, and stayed on while being active (running). These hit all but one (not waterproof). Very comfortable, great sound, and they STAY PUT even during running, exercise, whatever. I’ve had them for a month and so far only 4 things I would change: 1. The volume does not go as loud as I like. Of course I have hearing loss from the military, but would be nice if a bit louder. 2. Make them waterproof. This may not be a great concern for many but I am a heavy sweater. They are water resistant and so far I have had no issues, but would like the piece of mind in knowing I won’t short them out some day. 3. Sound quality. Most people will say I am knit-picking this (and I may be), but I love having the crispness of audiophile type sound. While these are better than most, they do not have the sound quality of Bose or Sennheiser. 4. Pricey. I know, you get what you pay for. But really??? Apple strikes again! Overall these are awesome headphones and would recommend to anyone - especially if you are not as picky as I am.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them best head phones I have had in a long time

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great so far.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first generation Powerbeats but the part that goes into your ear broke twice within a year’s time. Thank god for Best Buy’s protection plan. Decided to roll the dice & try these. Have had these since October 2019 & have been excellent so far. I did get the protection plan though. Fingers crossed!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones ive ever owned. I have had mine for 4 years and have purchased more as gifts for family to enjoy for as long as i have!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Like more than apple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for year and want anything else. Have two pairs.. My kids also have them, they like them more than apple

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift and loved them. Lost one at the gym and bought another pair. Great earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Comfortable, great sound quality, secure and won’t fall out. The charging case is a little bigger than other wireless buds I’ve used, but I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing in ear headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic headphones. Work great in all environments. Whether you're on a run, in the gym, or walking around. Connectivity is great. Sound quality is solid. The microphone is not the greatest when it comes to talking on the phone. However, I have had multiple pairs of these. And I will keep buying more.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    BEST EARPHONES IN THE INDUSTRY!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than airpods. quick, high quality, great fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my earphones!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my earphone! Couldn’t be happier with my purchase. I don’t go anywhere with out it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerbeats

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality easy to use but hurts your ear if you wear them for too long

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Nice set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice set up easy to use and good sound but just not loud enoigh

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for running

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had three versions of airpods and with minimal movement they fall out… These are a game changer. Sound quality is great AND they stay in. I ran my first 5k with these headphones. Caught them on sale too so definitely worth the price

    I would recommend this to a friend