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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 29,925 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Really great earbuds but too expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love those true wireless earbuds lightweight, really comfortable in my ears, the only problem is the size of the charging case is huge and really har to keep in your pockets.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best truly wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned a couple pair of wireless headphones, but these paired with an apple device are flawless, and the battery life on them and the case are hands down amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GiGi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Would recommend, good quality, got them on sale

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Wireless ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and superperb sound. The battery life is great as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great WHEN they work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great...WHEN THEY WORK. They won't hold a charge, the headphones themselves or the case. I charge the case completely and go to use them and they never charged. I have been dealing with this for a year now and it hasn't gotten any better. I also can't get help from Best Buy as they state I have to go through Beats. When I get ahold of representatives with Beats, they tell me they can't do anything about it because they were purchased through Best Buy....these aren't cheap headphones and I can't get help. I feel like it has been nothing but a huge waste of my time and money.....very disappointed!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are top notch wayyyyyyy better then the AirPods. I would buy these again or gift them to someone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the easy fit. Great sound hold great charge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t stay connected to my phone. I had to keep reconnecting it. Sounds robotic at times and difficult to hear. When it worked sound was good. Also it stayed in my ears without falling out like when I wear AirPods.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Truly Wireless Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were given as a gift to my son who had used power beats since they came about. He said that sound quality is great, as is the fit. Them being totally wireless is awesome for his workouts. In additio he does like the case, just wish it was a little smaller but with a carrying case he can clip to his belt loops. Overall, very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Listen while you play

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to listen to your music while your playing hoops. These are your answer. Hear your best tunes from your Apple iTunes and enjoy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Really solod earbuds

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned a pair for two years and just replaced them with new ones. They are very comfortable and work great for exercise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for those who ears do not do well with buds. The fit is great. Sound and function is awesome. Overall excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the only wireless ear buds I’d use. Wish the colors were more funky though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice buds. It is very nice buds really good. I use it everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    beats all day everyday

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i play these beats at work all the time and they never fell out my ear yet plus it's like i'm in my own world when i play these in my ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife so she stops using mine. Very nice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than Apple airpods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my own opinion these. Earphones are better than the air pods. They fit better in your ear and have a great sound. It provides different ear pieces to fit any ear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitely better than the galaxy ear buds I had before. For some reason, the left one seems to pop out a lot when I work out and I have to shove it in my ear with a little more twisting and turning. They're obviously bigger regarding the part that goes over your ear and can look silly for someone like me that has small ears, but they're overall comfy. If the box is too far from you, my music will keep pausing and skipping. The box is too bulky to carry in your pockets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats are Beating!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior! The best over ear fit and sound quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Jamming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, stays secure when wet from sweat, comfortable.

    I would recommend this to a friend