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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 29,925 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best product on the market!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earphones on sale for a great price. I lost them 3 weeks later (didn't know about the find them feature...LOL), I was so impressed that I bought them again at full price. The sound is amazing. The round ear part is great for my small ears. Best product on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable and clear sound. I'm really happy with these. A little pricey, but I swallowed hard and purchased. Daughter and son-in-law recommended them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Worth It!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headphones if you dont want to worry about them falling out. I move a lot at work on a long shift and they never ease up and they stay in position throught the day and have an amazing battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    Awesome wireless earbuds!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my wireless “BEATS PRO” earbuds about a month ago...they are awesome...they work perfectly...I use ‘em for my gym workouts,and for that,I couldn’t be more happy with them...they’re very comfortable/battery lasts throughout my entire 2+ workouts of continuous play/they stay connected without interruption...VERY pleased with my purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Prefer them over AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the first generation AirPods and the right earbud started randomly disconnecting between 10 to 15 minutes of use. They are still in good condition but there is definitely a flaw. I replaced the AirPods for these Beats and I immediately noticed a difference. The sound does provide more bass and noise isolation. They are comfortable for hours of use and the battery lasts several hours. I use them to workout and leisure time. The color looks as shown in the picture. The controls on the Beats are easy to use. I would recommend them to anyone and I would buy another pair. Additionally, the case is a bit on the larger size, approximately 4 AirPod cases stacked together ( == ) but I don’t mind it since the beats sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been skeptical about Beats, but read some reviews online and decided to purchase these. Totally blown away at the quality and ease of use on the Apple ecosystem. Sound quality is amazing, noise isolation, calling and accessing Siri, having the buttons on both headphones is very convenient. And best of all they don't fall out when working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome, but 2 caveats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These pair very easily to multiple devices, sound great for music, and are almost perfect. Two things I've had issues with: 1. They are hard to fit on my left ear consistently. Not sure if it's just me, but I can get a great fit sometimes, and other times it just won't stay on. 2. I've tried a few Skype for Business calls for work using them, and every time there is a horrible LOUD noise in the right ear for 20 - 30 seconds before it does work. After that it's usually OK, but sometimes it does start again. It's so loud that it hurts my ear. Could somehow be the Skype app, but haven't had this happen with other headphones. If it keeps up, I'll return them because I do need to use them for VoIP calls.

    I would recommend this to a friend
  • Cons mentioned:
    Portability

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these when they were on sale for $199 plus u had some Best Buy certificates to make the final price really great! Asides that these are some really great headphones definitely stylish, great feel to them. Just wish the charging case was slightly smaller. They are not pocket friendly, but over all it’s definitely a major upgrade from what I had before!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. Great sound quality! and doesn't fall out of my ear when I'm moving about! I also own a pair of beats fit pro!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome Wireless Headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these beats for my husband for Christmas because he’s always on the phone for work and his old Bluetooth earpiece made him look like he was taking catalog orders and the Bluetooth would always drop, etc. So I decided it was time for an upgrade! And he LOVES his new beats! Not only is the design very appealing but the sound quality is fantastic and they fit him perfectly over his ear and are super comfortable and not bulky. You can also choose to pair only one of them or both of them with the beats self charging case. I would highly recommend these to anyone looking for a pair of wireless earbuds, especially if you’re looking for ones that also have the security of wrapping over your ear. Best beats I have bought enough to date!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The Power Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a good product for me I like the over the ear holder. This my second pai and they seem to be better than my first pair from five years ago. The only problem I'm having sometime the headset will disconnect especially when the phone restarts.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snug fit and comfortable at the same time. Long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Wireless Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried jays, sennheiser, AirPod pros, and Bose sport true wireless and these are the only wireless earbuds that truly stay in place when working out and running. Sound quality is excellent and Bluetooth calls are the best of the bunch. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Fit

    Rated 5 out of 5 stars

    Love These Earphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve haven’t had any problems with these earphones. They were easy to connect to my phone and ready to use. I had the Beats headphones but they were hard to carry around with them being so big, so these were a lifesaver. They can easily fit in my purse and I don’t have to worry about constantly charging them since the case takes care of that. I only need to charge the case here and there. I love how I don’t have to wear both earphones and can just use one. This helps a lot while I’m at work so I can have my music playing in one ear and have the other ear open in case anyone calls for me. Normally earphones fall right out of my ear so the straps on these are amazing to ensure they stay in while I’m working out and going places.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Won't Play in Both Ears

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason I'm so dissatisfied with these, is that I'm constantly experiences issues where they don't play in both ears. I have been extra careful to place them in the charger correctly, and every time I use them I have to put the right ear in first, wait for it to beep/activate on and then put in the left. Then sound will work correctly in both buds. If I put the left in first, only the left ear will play. The sound quality is wonderful, the fit and design is great for rigorous workouts, but the buds just don't work consistently so are overall a big let down. This has been an issue since the first month of purchasing these. Very disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfort is great.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great!! Comfort is different for everyone but I must say the comfortability is very good for long periods of time and while on the go. Battery life could be better over time but certainly better than many others.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    States it’sa 9 hour life and i can wear it for one full work shift of 9 hours without getting a low battery warning. Definitely better than the air pods. Only down side is the case is too large to keep in the pocket comfortably.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love these!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in preparation of a marathon I was going to run! You need to make sure that both ear buds are well seated in their respective slots in the case to ensure maximum charge. The signal is strong and are use them for running and cycling and various activities and never have a fear of them falling out. The sound quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Doesn't fall out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this primarily for the ear hooks. Love the features of airpods but they don't stay in my ears when I start sweating. I don't usually like in ear earbuds because they don't fit my ears as well but the hooks solve everything. Love the battery life too. I usually carry a bag with me so the size of the charging case is not an issue for me but may be for others.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re good headphones. The longest lasting ones I’ve had so far. The beats 2 and 3 tore up long before these did. Sometimes they have connection issues but just put them back in the case, the very bulky case, and give it about 10 seconds. Case is the only downside. That and they’re a little pricy. Don’t buy them at $250, theres always some deal to get them around $200 or less

    I would recommend this to a friend