Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 29942 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 941 Showing 18,801-18,820 of 29,941 reviews
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Fire. Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset very comfortable and light in the ear....doesn't come out easy ..so very good whole running or working out

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sweet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound and fit better than any other wireless ear phones that I’ve tried.... they also work flawlessly with apple phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reception is very good. The problem that I had is that you can only connect to the blue tooth if you wear both air pods. I did not like that. When I tried to return them I could not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very easy to use very easy to plug in to get them connected. The price was great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great for work

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these for work, quality of sound it impressive, battery life is good

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Questionable Quality

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earphones in September 2019 and around Mid October, the reliability of connectivity stop working. One earphone would work, then the opposite earphone you would hear nothing. I immediately called Apple and the support person stated he would send me a box and return them for repairs. But, shortly after that phone call, I was able to get the earphones working. Apple never sent the box and I never followed back up with Apple because they seemed to working fine. As time went by, I would never know when the earphones would work or not. Again, I called Apple on 1/6/2020 and the support stated that he will send me a box for return. I asked, what I'm going to listen to? I suggested they just send me a new set and I will send the old ones when I get the new ones. Apple support stated, I can give them my credit card number and they will send a new set out and when they received the old ones, they will not charge my Credit Card. I declined leaving my credit card number, because. like they don't trust me to get the old ones returned, I don't trust them with my credit card number. So I'm waiting on the box, so I can return these High Dollar, unreliable earphones. I have owned several Beats head phones, these are the worst and most unreliable. I can remember better customer service from Beats, but like everything else in life, it's all about money and customer service comes second.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for phone calls!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these for podcasts and phone calls. Music ks gold too. I love that they easily connect to apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rg

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my husband birthday. He loves it so much. Thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST ever!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband's second pair. Loves them! Wouldn't consider any other brand or type.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife LOVES these

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely LOVES these. She chose these after finding out about the problem with the Apple ones falling out of your ears and she couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pair of earphones. Come with features that my previous earphones did not. 100% recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    More Hype than Performance

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these for about 4 hours before I returned them. My wife told me that there was a strange noise coming through the headset to her. We were both using iPhone XRs. The in-ear Beats products and I have always had issues. The sound was good, but should have been better. I also had a hard time getting them to fit in my ear. The Jaybird Vista sounds better and is customizable. The Sony WF1000XM3 is what I went with. If one cannot get a good seal in the ear, no headphones are any good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying to run using my wife’s AirPods, I realized they weren’t going to work. These are the next best thing if you plan on using them for working out. Easy pairing and communication. Auto-play when you put them in is a great feature too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product amazing price and quick and easy check out would buy this item over and over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for myself but for some reason they just keep hurting my inner ear I have change the earbuds to the small one but they still hurt really bad any suggestions on how to get the inner ear to stop hurting

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    beats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they're great ... i used them every day for work & while working out , definitely recommend...way better than air pods

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend boyfrioves these. He uses them for the gym. They're comfortable and stay in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but I already new that, this is my second pair I lost my other one lol

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sound so good you can be your best !

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to an alternative to another top leading brand set of headphones. Look no future. The comfort & sound are immaculate !

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my husband and he loves them! The sound is so crisp and the base is all some on these as well.

    I would recommend this to a friend