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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 8242 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy Buds True Wireless Earbud Headphones, particularly for their exceptional sound quality, comfort, and long battery life. Many users have praised the earbuds' snug fit and easy connectivity, making them ideal for everyday use. While some users have expressed concerns about the volume and bass levels, the overall positive feedback highlights the earbuds' value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 8,242 reviews
  • Cons mentioned:
    Charging, Volume

    Rated 2 out of 5 stars

    Just Meh...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited when I got these just to be let down. They charge funny, the volume isn't that loud and the range is funny acting. I literally bought these for my walks and when the phone is in my hand and I am moving the connection is real bad but when I put it in my book-bag (on my back...not that far from my hand) doing the same activity there are no problems.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ciege, we regret to hear of your experience with these earbuds. We understand how frustrating it can be when expectations don't quite meet. We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help. ^Elizabeth Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what she wanted. Easy and great value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift. Turned out, my granddaughter knew what her mom needed and wanted. Easy to wear and use. Price was very good, as Best Buy items tend to be.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best! Earbuds! Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. They automatically syn with my Note8 byt just opening the case. The controls through the app and power levels are a huge plus. I wish I had bought these months ago!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for the five stars, ShawnP. We appreciate your business! ^Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I like them so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Good headphones, decent sound and very comfortable. The 2018 model gave out after about 8 months, hopefully these don't provide the same issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Gefas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband he works in construction and they work great and they have a long 8 hours or more and good if you sweet alot no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Returned them for the plus because of the sale. Only 20 bucks more. Not that much of a difference but the battery life on the plus is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great for music, not for calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fit and how easily they work with my note 10+. However when driving and speaking to someone on the phone, they often have trouble hearing me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality and comfort

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and comfort. I can exercise and the buds stay in my ears. Would like a better bass response but you can adjust that with the sound settings

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality and comfort

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and comfort. I can exercise and the buds stay in my ears. Would like a better bass response but you can adjust that with the sound settings

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy... only thing is if you want all day you can only use one at a time. Decently comfortable, not great sound but good sound...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this earbuds.Sound quality was great and was a good price too. It the range was better it would make the product better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. They block out audio without muting it. The audio quaity is great. Plus they pair easily with my samsung phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great idea, sounds a little tiny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality so far. Sounds a little tiny, but understandable because of the driver size. Love that it has type c charging as well as wireless charging.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these at the gym I run lift and do calisthenics and they never fall out. Because of the multiple sizes that they give you can really customize them for yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use; comfortable to wear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a reasonable amount of research, I we t with Consumer Reports recommendation of these earbuds. I have been very pleased with them and they have been very user friendly..

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Andy, it is great to hear from you. Thank you for choosing Samsung! ^Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome! Crisp, clear, and easy to use. Thanks Samsung for a great first experience with ear Buds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact, good sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a little time to get adjusted to the inside ear fit. Works well with my galaxy S9, galaxy tab and company iPhone. I Like not having the wires hanging down like my Powerbeats.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my earbuds less than a month, so far so good. I like that the case holds a charge and can recharge my pods if they've died while I'm out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    They work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable for me. Sometimes when I swear too much they would slip out but it you buy the ear piece that hooks on to your ear they won’t fall out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound quality. It does get a little static at times but lasts 2 seconds and doesnt happen too often to make me want to return them.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Tash, thank you for bringing this to our attention! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111318/) to an article that will help you troubleshoot the issue. ^Elizabeth Samsung