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Customer reviews

Rating 4.2 out of 5 stars with 5626 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 5,626 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    It's good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones feel good, I feel like you have nothing on for me. The sound is great I love the 360 experience. I only use the mic once but it was good. Only one bad thing I had to connected to my laptop and do a download / update for it. But I still love it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all just wow! This headset is super comfortable and sounds amazing. Pretty easy to set up too, plug the usb cable into you Xbox, plug the optical cable into the Xbox to the headset stand and set it from pc to Xbox. Also I called Astro customer support and this will work with the series X when it comes out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good Quality Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I bought these because so many people that stream online say they're great and very comfortable. To get them to work properly on your PC you need to download the Astro Command Center and make sure that you keep everything up to date. If you don't place them on the charger just right they won't charge, or if you don't keep the program up to date they won't charge. They are comfortable and they do work great once you get them set up properly. As for the PS4 side of things, you need to change some settings in the PS4 before they will work for you, but nothing a quick google search won't help with.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love the sound quality and comfort

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones better then my very expensive sound system. I am constantly wearing these for watching movies and gaming! The sound makes you feel your in the game and watching movies it makes you feel like your at a IMAX theater! Great battery life too since I'm constantly using it I get a good 15 hours!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    So comfy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a hardcore xbox gamer, so I wear this thing for 8 hours a day some times and I hardly know it is there, the sound is awesome, and it works so well with my computer I have both my Xbox sound and PC sound into it at the same time. Perfect for any setup.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product looks good sounds great fits well. A very durable product I would recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your amazing review of the Astro Gaming Gen 4! We're thrilled to hear that you appreciate its design, sound quality, comfort, and durability. Your positive feedback is invaluable to us.

  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    excelent sound and range

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most wireless headsets either feel like they are crushing my head or are too loose to stay on while doing simple movements, the ear pieces are large and comfortable, they fit well and I can go through most of my house from the office and not lose reception, and with average usage i only need to charge them every 4-5 days.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Mid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mid at best, especially for the money. I thought my older gen A40’s with the mixamp were dead after spilling water on them (they ended up being fine) so I picked these up but was pretty disappointed. Audio’s okay, nothing to write home about, comfortable with big earcups which I like, build quality seemed pretty subpar for the price (the middle of the band separates with little force), but the thing that drove me nuts was the split channels that I love so much with my A40’s just refused to work on these. I tried everything I could think of, firmware was up to date, changed a ton of settings, and it only worked once before messing up again. I just could not get audio to come through the voice channel for some reason. Anyways, returned them after I found out my A40’s were fine.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We apologize for your A50 Gen 4 experience. Audio quality, build, and split channel issues fell short. We appreciate your troubleshooting and feedback. It helps us improve future Astro headsets. Glad your A40s work, but we hope to win you back!

  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Great audio quality, OK mic, terrible experience

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review comes from a current employee at Best Buy. Let's start with the good. This headset sounds great. Great audio quality all around. Used it for listening to music and general gaming and it's awesome. For games, you get some pretty nice directional sound thanks to Dolby. This headset is also pretty comfortable. The fabric feels pretty nice, and the ear cups sit comfortably for long sessions. The microphone is adequate. It's nothing to write home about, but still better than the mics you find in $50 headsets. Now for the bad, and this ruined my overall experience. The constant connection issues I've had while using this on PC (which it does have a PC mode with a functioning Astro Command Center) have been very frustrating. The amount of times I would turn on my PC and put my headset on only for them to simply not work. I would need to sift through my settings and disable and re-enable them in order to work properly. This happens at least once every 2 weeks. Now recently, I've also had issues with them charging. They no longer charge via any method (base station or usb). I have found at least 7 different troubleshooting methods, and none have solved my problems. Even the hard reset method did not work. For a headset I've had for only a year, this already does not bode well for durability. Considering these issues are widespread acrossed the community of owners, I cannot recommend this product for any sale they put it on, unless it goes below $150, which won't happen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Great at first... not so great now.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the purchase price, I expected this to hold up a lot better. The sound is great and it's very comfortable, but there are some quirks. Every week or so, I have to unplug it from my Xbox and plug it back in, in order for it to pick up my voice. The pad at the top also seems to fall out a lot which detracts from it's comfort. Would much rather have gone with a cheaper product if I knew the quality would degrade so quickly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so comfortable to wear. The sound of the games are sooo awesome I can’t even explain in words. Best pair of gaming headsets I have ever had

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headache

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them & they are perfect for blocking out sound. But I’ve started to get a headache with them, really bad. To a point where I have to stop doing hw & take a break Bc I can no longer think clearly nor see. I’m buying mod kit in attempt to see if that will help with headaches. Usually I can go a few hours w/ one, but I already had headache today, took Tylenol & came back once I put headset on.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset ive owned

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned the steel series arctis 7 and those were a great pair of headsets that still currently work perfectly fine to this day. But the upgrade on comfort and sound quality when going to the astro a50s is incredible. Would highly recommend them, they are worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing and comfortable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset! Buttons lag when you press them a bit only if you don’t update the firmware, update the firmware! Amazing sound mic sounded a little low for some reason and the comfort! Literally the most comfortable headset I’ve even owned and trust me I have probably every top headset out here!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Wireless sets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and not advertised that you could also hook it to the tv optical to provide wireless listening from your tv. Downside is the base has to be rebooted constantly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for gaming! The clarity is excellent!! They’re comfortable to wear for many hours while gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted over 5 years, great headset, great sound and volume quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good headset, pain to use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, very comfortable. Easy to hook up. Controls are awful. Adjusting in game and chat audio is inconsistent and can be frustrating at times.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Astro Gaming Best headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sounding headset with ultra comfortable support for long hours of gaming, easy to switch from xbox to pc settings, worth the cost !

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband, and he loves them. This was an upgrade from the first one that I bought him many years ago as a gift when we where dating. First set still works. Great durability, crosses consoles, great sound and chat. Definitely worth the $$

    I would recommend this to a friend