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Customer reviews

Rating 4.2 out of 5 stars with 5626 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 5,626 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the PlayStation Platinum Headset before getting these and wow what a difference. This is the most comfortable headset I’ve ever used. The audio quality is unmatched. I highly recommend this to anyone wanting a gaming headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent headset. Great sound but there may be compatibility issues with console. There’s a repeated beep and skip sound that happens from time to time

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize to hear about the audio issues you're experiencing with your Astro A50 headset. We recommend checking for the latest firmware updates and ensuring proper cable connections. Logitech

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Astro A50 headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality through optical connection, footsteps are clear directionally and they provide a great sound stage. Microphone is also pretty solid, no complaints on either one of those fronts. However, build quality could use a little buff for the price point, my band on the top constantly pops out from lack of good clips to hold it in place but that’s my only gripe thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    ASTRO headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Games gn headset I have ever owned especially since I wear glasses can game for hours all the way to 5:25am in the morning in a Friday night and Saturday night without my head or ears killing me and great sound quality mic is also very good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Buy for comfort, if for no other reason...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convert from playstation to Xbox. For one reason- playstation headphones are terrible. These are plenty loud, adjustable EQ, surround sound.... But NONE OF THAT MATTERS compared to comfort. They are infinitely more comfortable than the garbage Sony makes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Base station disconnects all the timr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. The sound is decent, I have no issues there. My big problem is the base freezes up every other time you turn off your Xbox. Like, a hard lock up. Only way to fix it is to unplug the power to the base. It once took 6 resets to get it to even power on right. Working with support on it for the last several weeks, and they had a new firmware available. It's better, but not 100% better like a $300 headset should be. Now I turn on the Xbox and I can hear through them, but it's not showing up as a headset I'm the Xbox. Guess what fixes it? Yup, reboot again. A couple of times I'll not use the headphones at all and I see the "headset assigned" message pop up an hour into gaming when they're just sitting there charging. Support went downhill from there, the usual "reboot everything" or "don't put your Xbox in standby", but honestly that is so stupid. Why does a $300 pair of headphones work like crap when the last one I had that was $20 worked just fine? Wish I could buy that one again but it's not made anymore. Stay away, it's a waste of time and money. You'll only get yourself frustrated if you buy this

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 1 out of 5 stars

    Not worth it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned and used this headset for 2 days now, and it will be going back to the store. I really thought this headset was going to be the one, non invasive software that you only run when you want to update settings, that's an absolute dream! Audio quality that's really good, build quality that feels solid and great battery life. So you may ask, why am I returning these? Well this headset has an audio cut out issue, that as much as I've researched, I've never found a solid resolution for, I've spent around 3 hours just SEARCHING for one, every thread that's mentioned it, and Astro starts troubleshooting with stops with a dead end, either Astro or the other party has stopped responding. To explain what's happening intermittently the audio will cut out for 1-2 seconds, the base station won't show any signs of this, it will just sit there happily displaying battery status, Dolby status, and equalizer status. This from what I've researched can happen with varying amounts of severity, some have reported it happening multiple times per hour, others have reported it happening once per month. Myself I had it happen once the night I got them which I chalked up to being a fluke and then last night it happened 4 times in an hour then didn't happen the rest of the night. On top of that, while the sound quality might be great, the mic on this thing is just TRASH and is locked to some low quality 16Khz in window settings, they try to explain this away by saying other brands mics are only 16Khz as well but from what I've heard other brands mics sound 100x better for a quarter of the cost!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Astro A40 gen 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, better software than the Gen 5 and more comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I like them overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I boight them and truly have enjoyed them. The game sound is amazing. They arent soundproof, just if your looking for some that are. But they have surround sound in them. The only issue i’ve even had with them is they have some issues when it comes to connecting but that may just be my set up. Lol. Overall i love them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best head set ever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming head set is the best , I have ever owned. The sound quality is excellent and the battery life is awesome. I would recommend you buy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know they are expensive but I have a pair that are 5 years old they last they sound awesome and by the time you spend money on other headphones like turtle beach or some other brand with 1 purchase your done for 4 to 5 years if you take care of them they are worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing!! It’s comfortable and has the perfect gaming sound for just about any game I play. Thank you so much!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Astro Gaming - A50 Gen 4. We're glad to hear that it meets your expectations for comfort and audio performance.

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Very high quality headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is heavy to wear and it connects instantly when I don’t want it to so I have to go to my settings to change the output from my headset to my tv and it is very pricey, but overall it is a great headset to use for games.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Its the best audio ive ever heard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is so comfortable on my head and its so loud compared to snything ive used before.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic! It's great to hear you're loving the audio quality of the Logitech A50 Gen 4. Many reviewers agree that the Astro A50 (which is essentially the same headset under a different brand) boasts excellent sound, particularly for gaming. Some reviewers even say it rivals some high-end audiophile headphones! The rich, immersive audio definitely seems to be a strong point for this headset.

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Stop looking and get these.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than steel series pro. Make sure to do a firmware update while using with ps5 to use it to its full capability. This system kicks, and holds a charge for 18 hours when bran new and charged properly. Amazing, update boosted loudness and boost by almost 30%

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, couple of problems though. One is that you have to buy an adapter for the full effect of the 5.1 sound and once you turn you system of so does the charging port. But besides that its the best headphones I've owned.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We appreciate you taking the time to share your experience with the Astro Gaming A50 Gen 4 headphones. It's great to hear that you're enjoying the audio quality and overall performance.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the headset. Comfortable and smooth voice over to everyone i communicate with

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We're thrilled to hear you're loving the Astro Gaming A50 Gen 4 Wireless Gaming Headset! Comfort and crystal-clear communication are definitely key for an amazing gaming experience.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Astros microphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mic. I use this when playing PlayStation and it works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Live it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it . Sounds great charges last for hours and haven’t had any issues with it. Second pair bought for my other kid

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Longer battery life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality, Okay-ish battery life, long range, sounds good

    I would recommend this to a friend