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Customer reviews

Rating 4.2 out of 5 stars with 5626 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 5,626 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My favorite headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy and great to use for shooter games! Sound is always the best.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Easy set up and great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones replaced a worn out wired headset from Hyper X. Being wireless is fantastic and it was exceptionally easy to connect this headset to my PC and begin using right away. The auto mute feature when you flip up the microphone was an unexpected bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, the one I bought has a painful ringing noise. Other than that, it’s a truly a great headset!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We appreciate you taking the time to share your feedback with us. Thank you and have an amazing day!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a amazing product just buy it please it’s comfort little expensive but good headphones

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's incredibly enthusiastic feedback! We love hearing that you find the Astro Gaming A50 Gen 4 Wireless Gaming Headset to be an "amazing product" and that you're urging others to "just buy it please." We know it's an investment, but we're thrilled that the comfort and overall quality make it completely worth it for you. Thanks for the passionate recommendation! Logitech

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, disappointing comfort

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very good. Using the docking station to connect the headsetto my PC as well as charge it, is very well-designed. Unfortunately, I had to end up returning these after just a few days. They had one fatal flaw for me: They were not very comfortable, and they seemed to slip off my head. Even though I adjusted the headphones to have a tighter, more secure fit, this stopped them from slipping off of my head, but this caused EVEN MORE discomfort than I was already experiencing. Considering the price of these headphones, I was overall pretty disappointed with how the build quality felt, which probably factored into the comfort. Exchanged them for a pair of HyperX Cloud Wireless and they're much better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great HEADSET!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, charging station super convenient, and hours of battery is amazing! Daughter loved her bday present!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headphones Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless headphones and gaming headphones you can buy period. Best sound quality I’ve ever heard and amazing comfort and mic quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Astro A50

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy, make sure to put the base station in usb mode and update before use, Sound quality is phenomenal. I will say that originally it did have issues, but upon following the update instructions, no issues

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Not for ps5 great for everything else

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable sounds good BUT doesn’t work on ps5 no 3D audio requires another purchase. Until they update it it’s not good for new consoles

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Jimminy Crickets I hate this headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crapped out after three months on me. I'm assuming what I got was a manufacturer dud, however the support from both Astro and Best Buy is abysmal at best and has tainted my opinion of both of them. Now let's get to it. When working great and again, I'm going to assume most average pairs do work great for a far longer period of time. Audio is clean and crisp, it's easy to pinpoint enemy locations when you can hear their footsteps or voices even behind you. The headset is also extremely comfortable through even long sessions of use. They also deafen outside noises extremely well and the adjustments that can be made independent to each ear cup is a glorious feature. Mic audio seems pretty standard, teammates can hear me with no muffling and I can yell at people through death coms confidently! My troubles began roughly starting 03/25/2021 with the usual audio problems you would expect. Audio not coming through the headset or the mic no longer picking up my voice. Easy, check windows settings, power cycle headset, check for firmware updates, reinstall drivers. Usual run of the mill fixes, but the problems have persisted. 04/15/2021, Astro Gaming customer service is useless as they just recommend I keep repeating the above troubleshooting. Already past the disgustingly short Best Buy return period. So on 04/22/2021 I decide it may be something else on Windows causing the issues, run an elevated command prompt and "/sfc scannow" to repair damaged windows files, no fix the audio and mic are still cutting and it's becoming more frequent. 04/25/2021, decide to reinstall windows and install a new SSD, hey we may as well make sure it's a fresh and better drive if we're gonna do a full reinstall. Headset is working beautifully. 04/29/2021 friends can hear my game audio in Discord chat even when the mic is turned up in the muted position, switching to normal desktop speakers instead of headset, they can no longer hear game audio. Turn back to headset and they can hear my game audio again. I'm going to attempt a warranty replacement through Astro. If Best Buy allows updates to reviews, I will happy update in due time if a replacement resolves the issues and mine is truly just a manufacturer dud.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall decent headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is top notch, only issue I have is sometimes it likes to drop the sound on the ps5, making you jump between “voice only & all audio”. They have a separate HDMI hookup but hear it overheats and stops working

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excelent headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very useful for gaming and video conferencing. The ear pads are much better with the fabrick rather than the psudo leather. The psudo leather always gets torn up because of my very course beard. This headset is very comfortable especially for long gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Best headphones you can get.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to used battery life is amazing. Feels very comfortable when you used them 10 out 10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super confertable and great quality recommend it 100%

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Get what you paid for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey purchase but you get what you paid for! Don’t regret it one bit sounds too good! So comfortable & the audio is extra sharp & clean.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones and super comfortable to wear!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Outstanding!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset! Sounds and feels amazing! Couldn’t be happier! Absolutely recommend this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Get these, you won't regret it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset, got by a recommendation from a friend. Great quality sound and very comfy on the head for several hours at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy using these headphones. I can have them on for hours and not get tired of using them. The wireless is a plus which I love

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Would recommend to anyone. Worth the money

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the fantastic 5-star review! We're thrilled to hear you think the Astro Gaming A50 Gen 4 Wireless Gaming Headset is of excellent quality and worth the money. We truly appreciate you recommending it! Logitech