Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station would be great if it only came complete to begin with. What I mean is that only the j5create USB-C DS carried in store by Best Buy, is model JCD543 which doesn't include a power charger included in the packaging. But, low and behold after getting to my office and setting up laptop with 2 extra screens and not working correctly, I began trouble-shooting and some research. I found that the JCD543 needed to be a JCD543-(P) meaning power cord, and that I would need to purchase a separate JCD2290 power cord/charger to make the DS work correctly. So 2 stars it is!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .SparkyJED, I'm sorry to hear that the JCD543P wasn't available at Best Buy. The power adapter (JUP2290) is good for adding a little more power to the j5create device and pass through charging to your computer. If the monitors are not displaying correctly, please contact us and an available agent will gladly help you with the issue you are experiencing. Respectfully, j5create.
Great Dock for Office Use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it with my work laptop, so far so good, powering an ultrawide 34" samsung 4k monitor and a 1080p 24" monitor with ease all with just one USB C cable. Dock worth getting for work.
I would recommend this to a friendGreat Product Support
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer support is awesome! Could not get one HDMI port to work when installing. Customer service was so responsive. I had the issue fixed within an hour. Docking station is working great with two Dell monitors and Dell laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We are really happy that your experience with customer support was great. The JCD543 has a lot of great features that can help improve productivity. We really appreciate that you shared your great customer support experience.
Thank you,
j5create
Good overall.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty well overall. I have had intermittent "glitches" with the HDMI video output, (shifting the image to the side about 5%). It never shows up when I go directly to the HDMI port on my HP Envy.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Kj99, I'm glad to hear the JCD543 is working well for you. In regards to the HDMI on your computer not working, this could be due to the computer either not supporting video output via USB-C, or being behind on updates.
Thank you for your time,
j5create
- Cons mentioned:Compatibility
Do not buy!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why is this brand on the shelves??? I've downloaded their updates, worked with tech support and gone through 3 devices and none of them worked!! I trusted this brand because it's sold at Best Buy but never again! I expect more from Best Buy! I'm out of $120 because the return policy is only 14 days. Best Buy needs to fix this problem! I need 3 monitors for work and I've been sorely inconvenienced!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
I am sorry to hear about your experience with the JCD543. I would recommend contacting j5create customer support regarding the trouble that you are having with the docking station. Our support specialists are experienced with the specifics of this device and can assist with determining the issue. You can find our contact information on the j5create website or on the product packaging. I hope that we can get the dock up and running for you.
Thank you,
j5create
Would not recommend this items
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product was constantly hot and it would never fully charge my laptop when connected. The first one I purchased made a popping noise and then "died." Bought a second one and ended up giving it to someone else.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The dock is designed to operate within safe thermal limits, though it may feel warm during use, especially when powering multiple displays and peripherals. For charging, the JCD543 supports up to 100W pass-through Power Delivery, so if your laptop requires higher wattage, it may charge more slowly or not maintain full battery under heavy load.
j5create - USB Type-C Triple Display Docking Stati
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricy. Bought $3000 laptop and the salesperson was so nervous he didn't recommend something like this so I had to drive through the snow back to best buy and get one because Walmart didn't have any.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
Great dock
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little portable dock. Use this with my 2019 16” MacBook Pro and have had no issues. Build quality is good and the power pass through is a nice addition so when plugging the laptop into the dock only requires one thunderbolt
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for reviewing the JCD543 docking station. This docking station is a great addition to a newer MacBook that does not have a wide array of ports. I hope that you continue to enjoy the docking station.
Cheers,
j5create
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far no issue. Works great with my laptop and MacBook. The only thing I want to point is the instructions on setup are not clear, so they can do better on it. But it works great.
I would recommend this to a friendSeem good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! It seems to have a good amount of options to use and utilize
I would recommend this to a friendGreat Tool!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. The new computers do not come with all the necessary ports so this is great! It gives me all the connections I need for monitors, external hds, and jump drives.
I would recommend this to a friendWhen you wanna connect more to your laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great tool to connect all your devices. Make sure you register it. Lifespan is about 2 years.
I would recommend this to a friendDid not last
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would avoid this unit. The charging capabilities failed in 3 days and with the power adapter plugged in nothing would work.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
Works great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with multiple monitors and laptop computer
I would recommend this to a friendIt's great but lacking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's actually an amazing product. It has potential. But, with one HDMI port being locked to 1080p and no way around it, that's quite añnoying. Had to return it.
I would recommend this to a friendDocking success
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Docking station versatile, allowed multiple monitors to be viewed as designed.
I would recommend this to a friendA great docking station.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Felt a little flimsy when I got it out of the box but that's irrelevant. All the connections are solid. Everything I've plugged into it works like it should. Recommend.
I would recommend this to a friendDual Display will not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed with this docking station because it will not allow me to connect both monitors at the same time but it says it is a 3 display docking station. I’m confused as to why it doesn’t work.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
If you need assistance getting everything out of the JCD543 our customer support team is available to help. You can find our contact information printed on the box or at the link below:
https://en.j5create.com/pages/contact-us
Thank you,
j5create
Okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems a little glitchy with the 2020 13 inch. I suspect the drivers may not match up exactly as the old one. I had some issues installing drivers and has to contact j5create support and walk through a bunch of steps.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Eric!
I'm so sorry to hear about this! I'll pass your feedback onto my team so that we can continue to improve experiences with our devices and installation
Easy set-up with MacBook Air!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really needed to expand the ports offered by the MacBook Air. This is fantastic way to do that, power and lot's of extra USB 3.0 ports to use.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
That's great news! I'm happy to hear that this has met your needs so well and I'll pass it on to my team.
Thanks,
j5create