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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4 out of 5 stars with 3034 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 3,034 reviews
  • Rated 3 out of 5 stars

    Ok for what it does.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item seems well built and simple to use. However, one of the HDMI ports did not work on the unit I bought. I ended up returning it when I found a Dell ultrawide monitor with USB C and a USB hub.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      It is possible the computer you are using does not support the required features of the JCD543 to perform it's best and therefore, one of the HDMI monitors did not display for you; in this case, we highly recommend contacting the support team on the packaging and someone will be happy to assist in find you a device that will work.
      Respectfully,
      j5create j5create

  • Rated 5 out of 5 stars

    Does what it is supposed to!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked a second monitor to my laptop and a card reader for my cameras. No sound from second monitor but I doubt it’s this dock causing that. Will look into specific drivers to rule it out.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Geeko, thank for your review. Please contact our representatives if you are in need of troubleshooting and we'll be glad to assist you. The info is located on the product packaging or our website. Kindly, j5create. j5create

  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Waste of Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it thinking it would work for my MacBook Air but it doesn’t. It is not able to do multiple screens for the Newer M1 Models.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello, I'm sorry to hear about your input with the JCD543 on the M1 Mac. At this time, our research and development team is still working on compatible software. For the time being, we have plug-and-play models available and if you'd like to learn more about them, please reach out to us and we'll gladly make recommendations.
      I look forward to hearing from you,
      j5create j5create

  • Rated 5 out of 5 stars

    Worked well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and have had no issues. Even allowed me to have 2 screens woth one cord for a mac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Flexibility

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a docking station for use with my new laptop so I could use my big screen and keyboard from my old desktop. This has worked so well and allowed me to purchase a smaller laptop.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi there, we're glad that the Dock has worked out well for you, including USB peripherals. Thank you for your support. Have a great day! j5create. j5create

  • Rated 5 out of 5 stars

    Works great! no issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I am not confident that this works for my Macbook Pro, after connecting it there are no issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Dock, but port broke pretty quickly.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the HDMI ports keeps connecting and disconnecting. It works just fine for a few days but then cuts out and when it does I have to reconfigure my screens.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If possible, to test another HDMI cable to display or another monitor/TV. You may also do an uninstall and reinstall of the drivers. Update any available updates for your computer through the website of your computer's manufacture brand. j5create

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Underwhelming

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frustrating purchase that lacked options and versatility.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Rated 5 out of 5 stars

    Good Port Replicator/dock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have two of these - one for a 2019 MacBook Pro, and the other for a Lenovo Thinkpad. Port replication is good. I have had no issues under either Windows or macOS with large screen external monitors.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Craig,
      It is great to hear that the JCD543 did not cause you trouble with a Windows or MacOS computer. It is great to hear feedback from users that have used our devices with different setups. Thank you for taking your time to share your review.
      Have a great day,
      j5create j5create

  • Rated 5 out of 5 stars

    Triple Docking Display

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since working from home I’ve had to create an office space with multiple screens and I use two different laptops and so this allowed me to connect everything in one place, best purchase this year!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      A full featured docking station like the JCD543 will give you the connections to turn a laptop into a fully realized workstation. Having multiple monitors and a full keyboard and mouse can help increase productivity and make the overall experience better.
      Thank you,
      j5create j5create

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth your money spent. Good product for your work station

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Get what you pay for

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Heats up extremely high so the feature of using it to lay your laptop is not a good idea. Every port drops connectivity as some point. Today it might be the internet while you're doing a video meeting. Tomorrow when you start up, one of your monitors doesn't come on - unplug and replug, back to work. Do not recommend. Get what you pay for with this one.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We apologize for the inconvenience you experienced. We would really appreciate the opportunity to diagnose, troubleshoot and offer solutions to the problem. In order to narrow down the exact issue you are experiencing, we recommend contacting support and a specialist will be ready to assist in resolving this. Their information can be found on our website under the "Support" tab. Thank you. j5create

  • Rated 5 out of 5 stars

    Works great faster than my other docking stations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I forgot my other docking station while on vacation... I'm glad I did... this docking station interacts with my Apple lap top twice as fast my old station

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      I'm glad to hear the Dock works great with your computer. Thank you for your support, TonySVD. j5create

  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and connnect. Good ................................

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok that's about it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few facts Gets very hot 1 display will work fine running 2 displays works 75% of the time. ok for a dock if using 1 display not recommended to do 2

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      I'm sorry to hear about the trouble that you're having with our device. If you would contact us at the information on the back of your product box or on the contact page on our website, we'd be more than happy to help get you up and running and address any issues you're having with our product.

      Thanks,
      j5create j5create

  • Rated 5 out of 5 stars

    Docking Station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent docking stations. Works with Windows and Macbooks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must needed for office job!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my computer to help with multiple plug ins! Definitely helpful with a office job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Docking Station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice layout. Compliments my desk set-up. Provides extra capabilities for additional monitors and speakers,

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Does not work for all Laptops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning this item. It would not connect to my laptop at all. Considering its retail price, I was disappointed.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Krstngt, Due to the hybrid nature of the JCD543, not all computers will allow full functionality. The computer needs to support Thunderbolt 3/DP alt-mode for video output; otherwise, you may be limited to how many monitors you may use with the dock. If you are welcome to suggestions for a different model, please contact us at your earliest convenience as we believe the JCD381 may be a good fit for your needs. Thank you for your time and we hope to hear from you.
      Respectfully,
      j5create j5create

  • Rated 5 out of 5 stars

    j5create-USB-C Triple Docking Station

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dock has been a game-changer for my laptop needs! It fits in my laptop sleeve along with my 17" Dell and goes everywhere with me!

    I would recommend this to a friend