Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.
This summary was generated by AI based on customer reviews.
Great for expanded capability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for adding monitors and peripherals to my Surface Pro 7 without sacrificing speed or desktop space.
I would recommend this to a friendVery useful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was purchased for my son. He has multiple devices that needed a complete power source. This item did the trick and more.
I would recommend this to a friendDocking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised and easy to setup. It is nice to have a way to use my laptop like a desktop when needed.
I would recommend this to a friendGlitchy but functional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I keep running into issues with my screens not connecting and my mouse plugged into the USB slot in the back seems to glitch and jump around the screen. The issues are intermittent and somewhat manageable, so I didn't give it a full 1 star. Would definitely recommend other products over this.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .It seems like you are experiencing connectivity and performance issues with your screens and mouse when using the USB-C Triple Display Docking Station. Here are a few suggestions to help troubleshoot.
1. Ensure that you have the latest drivers/software/hardware/ect installed for you computer by visit your manufacturer's website and download the most recent drivers for your specific model. Updating the drivers can often resolve compatibility and performance issues.
2. Verify that the USB-C cable connecting your docking station to your computer is in good condition and properly plugged in. Additionally, inspect the USB-C ports on both the docking station and your computer for any physical damage or debris that may hinder the connection.
3. Ensure that the docking station is receiving sufficient power. This docking stations has a Power Delivery port that supplies pass-through charge and provides additional power to the ports as well when you connect a USB-C power-brick to the USB-C power-in port. (Computer must support USB Power Delivery 2.0 or 3.0).
4. USB connections have bandwidth and power limitations. If you have several high-bandwidth devices connected to the docking station, it might overload the USB connection and cause intermittent issues. Try disconnecting some devices and check if the problems persist.
5. Try uninstalling and reinstalling the drivers for the Docking Station once more. Drivers are just for the VGA, Mic, and stand alone HDMI port and are located on j5create website under the "Support" tab. (Computer must support DisplayPort Alt Mode for the DP or HDMI port to function).
If the above steps do not resolve the issues, please reach out to our Technical Support Team for further assistance. They can provide specific guidance based on your device model and offer additional troubleshooting steps. Their information is located here: https://en.j5create.com/pages/support
Great expansios for laptops does not take up space
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great expansion device as it sits under my laptop so it does not take up extra space and it has so many ports that it does it all
I would recommend this to a friendBubba
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a docking station for the additional monitor, mouse and keyboard.
I would recommend this to a friendDocking Station
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome docking station for my three monitors and accessories, I would recommend getting it if you are working from home or need it at your job.
I would recommend this to a friendBrand response from J5create Team
Posted .Create a full workstation with a DisplayPort, HDMI's outputs, and a VGA output, with resolution support up to 4K (3840 x 2160) on two displays and 1080p on the other one. Thank you for your feedback, DSamsung.
Love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone needs this in todays world. No laptop has enough plug ins. This is perfect for adding extra monitors or whatever you want.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
- Cons mentioned:Compatibility
Beware users with the Apple M1 chip
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was SO excited to buy this docking station to better utilize my MacBook Pro!! How disappointing to find out that it does not work with the Apple M1 chip (which my MacBook Pro uses). I even called the j5create maker to verify. I was told that It doesn't,... yet. Unfortunately, yet is too late for me! I returned it to Best Buy with no problem
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello GaryS, unfortunately, we are working on an M1 driver at the moment. We apologize for the inconvenience this has caused. Sincerely, j5
J5 docking station
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this dock for my Nitro 5 to connect my two monitors. I haven't had any problems with connection so far. I would recommend.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review. Glad the Dock works well with your Nitro 5 device. Cheers!
Just what I needed.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an ASUS Switch that is hooked up to this. Charges the ASUS while docked. Allows me to use full size keyboard and mouse while viewing on 27" monitor. Great product.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
We are happy to hear that the JCD543 is working well for you. This is a great docking station for adding additional monitors to your laptop. We appreciate your review.
Thank you,
j5create
Senior
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have for my laptop. The view is much larger.
I would recommend this to a friendGreat gear
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you Best Buy for helping me pick this out. I love this
I would recommend this to a friendDocking
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient docking station that is easy to setup. Have had one instance where a monitor wasn’t connecting after an update reboot.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
Great budget docking station.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a great docking station however you will need to buy the power adapter separately. I would recommend if you are looking for a dual monitor setup
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your feedback. You may also use your computer's power brick into the USB-C power-in port for charge and power to USB ports. We appreciate your star rating. Have a great day! j5create.
Decent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent hub, works great for what I need it for. I wouldn't recommend plugging in a keyboard & mouse along with 2 monitors though, it starts to lag out.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello, If you are running into lag issue, you may be experiencing leaky waves due to wireless keyboard/mouse interference. Try testing with a wired K&M if possible.
makes life easier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes my life easier to be able to have tow screens in my home office. love the memory features, but will properly never use them
I would recommend this to a friendBrand response from J5create Team
Posted .The easiest way to add a second or third display. Thank you for your rating. Cheers!
Everything you need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station has everything you need jammed into a small space saving space for half the cost of name brand docking stations.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
- Cons mentioned:Power supply
don't waste your money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.constantly throws a power error and screen flickers when this is used.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C port on your laptop might not fully support the bandwidth or power requirements for triple display setups.
Test the docking station with fewer monitors or reduce display resolution and refresh rates.
Good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this dock everyday for school and it works great
I would recommend this to a friend