Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.
This summary was generated by AI based on customer reviews.
Great option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station was a great buy and I plan to purchase more. Compatibility was great with various laptops.
I would recommend this to a friendWARNING! Do NOT buy this product.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two of these and both of them failed. I bought the first one and at least two ports (the headphone/mic jack and one of the HDMI ports) did not work at all. I didn't even try the DP, VGA, or ethernet ports, so I don't know whether or not those worked. Furthermore, it caused my laptop to shut down several times. NOTE: according to the written label on the box, service disruption is NOT covered under the warranty. So I returned it and bought another one in hopes that the first one was just faulty. I experienced the same exact issues with the second one; HOWEVER, with the second one, when it caused my laptop to shut down, it fried the Seagate Backup Drive that I had plugged into it! Fortunately, Seagate is going to work with me to recover the data on the drive. Here's to hoping that works out alright. Now I've looked into this particular product, as well as other J5 Create products, and I've discovered that they have horrible reviews. Frankly, I am really surprised that Best Buy has these products on their shelves.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Tim!
I'm really sorry to hear this! That is definitely out of the ordinary for our device and I'll pass the information onto my team so we can figure out where things went wrong.
Thanks,
j5create
This device works all items I plug in to it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased to accompany my new apple computer as they no longer have plug-ins for items needed to complete services like printers, dvd players.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
This docking station is a great option for connecting all your USB peripheral devices. It will also allow you add three additional monitors to your workstation. I hope that you continue to enjoy the docking station.
Thanks,
j5create
Docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dock station I've ever used. Bery stabe and convenient.
I would recommend this to a friendOk...but not for me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It might be ok for some, but it needed some driver downloads as I recall and I didn't want to deal with that.
I would recommend this to a friendBrand response from J5create Team
Posted .Unfortunately, the ports that requires an installation of a driver is the HDMI/VGA/Mic ports. The rest are Plug n Play, however, it requires your computer to support DisplayPort Out and Power Delivery for the JCD543 to work properly. Please refer to the manufacturer of your hardware for more information on your device.
Dual monitor with Mac Book Pro - Doesn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to perform dual monitor setup with my Mac book pro. Unfortunately it doesn't work for me. But I kept it anyway
No, I would not recommend this to a friendBrand response from J5create Team
Posted .To properly help you with troubleshooting and to get the Dock setup for your Mac, our contact info. can be found on the packaging or j5create website and our representative will be glad to assist you in solving this. Kindly, j5create.
Short-term answer to a long-term need
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dock a year ago. It is August 2021, and it seems this thing was designed to not last. Every day recently, it is not charging my laptop as it had and as it should be. The connection of my Mac's charging cable to this product is just fine. I have no problem changing without this dock in the way. The connection to all the attached devices is fine, and they connect to the Mac. But recently my screens all started to blink (including the one on my laptop). What's not fine, it seems, is the quality of the electronics in this dock. The one cable on this device that attaches directly to the laptop will not charge the laptop, even though connection of external drives and displays are intact. Well, there's only one cable for all of this, so why does it not charge while all the externals remain connected? Bad workmanship. I'd avoid this product.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our customer service. Their information is located on our website under the "Support" tab. This product does have a 2 year limited warranty and they should be able to help you troubleshoot or set up a solution. Sincerely, j5.
Did not work for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed like an excellent buy for the price. It asked for me to download drivers for it. Since it was a work Laptop I could not ...
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello Rico,
The JCD543 will still have some functionality even if you do not install the drivers on your computer. One of the two video ports under the “Or” will still work (Either HDMI or Display Port). The USB-A ports will still function as well. I regret that the docking station did not work out for you.
Have a good day,
j5create
needs driver to fully work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you need a driver to use it and it does have indication lights to let you know its working...
No, I would not recommend this to a friendHDMI port bad within 7 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Dec 2021. Now only 7 months later, one of the two HDMI ports has taken a crap and no more dual monitors for my home office. Disappointed this didn’t last longer. Now I need to buy HDMI to DP converter to see if that resolves it. Otherwise, I’ll trash this dock and buy a new one. Also, USB-C cable to laptop is way too short.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you; in order to narrow down the exact issue you are experiencing. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you in troubleshooting the Docking Station. Thank you.
Great docking station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very impressed with this docking station. All advertised features work seamlessly with my Dell laptop. I am very satisfied with my purchase.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Lou,
Thank you for taking the time to post a review on the JCD543. We are glad to hear that the docking station is working out well for you. This docking station is an easy solution to turn your laptop into a fully realized workstation.
Have a great day,
j5create
Poor power output.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seemed like it would be great; however, trying to use an external hard drive with it proved to be impossible. The power output is not strong enough to power the laptop’s battery, and provide power to any peripheral devices. Save your money
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station come with Power Delivery (PD) support, allowing to deliver higher levels of power to charge a laptop while also powering connected peripherals. Check if your laptop support's PD and whether the docking station's is adequate for your laptop's needs. Laptops have varying power requirements, and some may draw more power than others, especially if they have high-performance components or large displays.
- Cons mentioned:Compatibility
Not recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be cautious. First, my PC wouldn’t recognize the device so after some research I went to download the software for it and it still wouldn’t work. I tried setting it on my Mac and it did the same thing. I saw it got a lot of decent reviews but the product failed to work for both my work and personal set ups.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Customer Service Department, so that they can get more information from you. Depending on the OS you have, different instructions apply.
works great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ties in great, no issues, works like a champ! low profile.
I would recommend this to a friendBest Investment Made!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend if you own a Mac Book / Mac Book Pro. I currently own a Mac Book Pro for school and this Triple Display Doc comes in very handy!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
The JCD543 can add a variety of ports to your laptop. It will allow your computer to connect to up to three external monitors and give you extra USB ports. Thank you for taking your time to post a review.
Have a great day,
j5create
Works Great! Perfect for Home Office.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station works well for my home office. It has everything I need to plug in two monitors and printer.
I would recommend this to a friendDocking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helps expand the use of the laptop by allowing the user to add additional devices
I would recommend this to a friendDocking Station
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using this docking station for two years now with daily use of my laptop and really Love it !!
I would recommend this to a friendDocking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to setup. I have two monitors, my lap top and a line to charge my cell phone all working. Yeah!
I would recommend this to a friendBrand response from J5create Team
Posted .The easiest way to add a second or third display and one port for fast charging. Thanks for your review. Cheers!
No More Clutter Look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact that i dont have all these crazy wire and attachments spread out along my desk. This is such a huge blessing
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review, TArenas. Take care.