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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4 out of 5 stars with 3034 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,034 reviews
  • Rated 5 out of 5 stars

    J5 multiport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product serves its purpose. I highly recommend this to other people.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you Michael, for recommending our device to others. I'm glad you enjoy the Docking Station. Cheers. j5create

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. has everything i need in one convenient spot!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Glad you are enjoying the Docking Station. Thank you for your 5 star rating. Cheers! j5create

  • Rated 5 out of 5 stars

    thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as expected and on both mac and pc. Happy with this purchase

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We're happy to hear both your platforms works nicely with the Dock. Thanks for your feedback, Amanda. Have a great day! j5create

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my new laptop and at the same time go to USB hub are both working wonderfully

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      The JCD543 adds a lot of functionality and connectivity to a laptop. Three additional monitors will really change your computing experience. Thank you for sharing your review.
      Cheers,
      j5create j5create

  • Rated 5 out of 5 stars

    Docking Station

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This USB Type C Triple Display Docking Station is so space saving and helpful.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      13 ports in one sleek design for all your needs. j5create

  • Rated 5 out of 5 stars

    Docking station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great variety of peripherals that functions as a docking station as that is what it is listed.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We are so excited to hear your opinion on the Triple Display Docking Station as it is one of our most popular and used devices and we value all input.
      Thank you,
      j5create j5create

  • Rated 2 out of 5 stars

    Just under a year... Black Screened

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for just under 1 year. I went to plug it into the computer today and ... black screens all around. Here is hoping that the 2 year warranty actually means something.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Ensure that all cables connecting the docking station to your computer and the displays are securely plugged in. Verify that the USB-C connection is firmly inserted into the USB-C port on your computer. Power cycle the docking station and the connected displays. Unplug the power adapter from the docking station, disconnect it from your computer, and turn off all connected displays. Wait for a few minutes, then reconnect the power adapter, connect the docking station to your computer, and power on the displays. Check the display settings on your computer to ensure that the connected displays are detected and configured correctly. If possible, disconnect all but one display from the docking station and test each display individually. If your computer has multiple USB-C ports, try connecting the docking station to a different port to see if the issue persists. ** If you require further assistance; please contact the j5create Technical Support team and they will be glad to further assist if necessary. Their information can be found on our website under the "Support" tab. Thank you. j5create

  • Rated 5 out of 5 stars

    Great docking station for OC laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with dell and Lenovo laptops; worth the buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Docking Station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update church things. This really did the trick, love how sleek it is

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Good day,
      The JCD543 will give you many useful ports to add to your laptop. It is designed for your laptop to sit on top of it saving space on your desktop.
      Have a great day,
      j5create j5create

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2-3 months it stopped working. Windows reports it is malfunctioning and it is worthless. I've worked software engineering for 25 years and this is worse docking station I've every tried to use. At $99 I would expect a little more.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Matthew,
      If you have not already I would recommend that you contact j5create customer support. We can provide troubleshooting assistance, or in the event that the product has a defect our devices are covered by a warranty and we can assist with an exchange. Our contact information can be found at the link below.
      https://en.j5create.com/pages/contact-us
      Thank you,
      The j5create Team j5create

  • Rated 5 out of 5 stars

    Nice cheap docking station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs your computer charger to draw power but works great

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      With the attached USB-C cable, the dock will power and charge power-hungry laptops, with up to 100W Power Delivery and power your connected peripherals when it’s used with a USB-C power adapter. j5create

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device and it actually caused my MacBook Pro to have to be repaired by Apple Depot. I tried reaching out to the j5create and they have been giving me the run around for months. I would not purchase or recommend this device.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      I would recommend reaching back out to j5create customer support. If you do please mention this. I hope that you give us the opportunity to get this working correctly.
      Thank you,
      j5create j5create

  • Rated 3 out of 5 stars

    Mr M

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, just a little expensive for what I need it for.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for purchasing our Docking Station. Enjoy. j5create

  • Rated 5 out of 5 stars

    Great Product!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a great tool to serve as a docking station for the home office setup.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      That's great! With the pandemic going on, it's vital to keep working, and I'm glad to hear that this made your home office a little better. If you have any questions regarding your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Rated 3 out of 5 stars

    It is Ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After connecting sometimes it is not fast. It worked for most of the time.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Dave!

      I'm very sorry about the inconveniences you're having. My Customer Service team would be more than happy to assist you in correcting this issue. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thank you,
      j5create j5create

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tied my desk set up together. My setup makes me more efficient with 2 monitors

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Beachbum, we highly value your positive input on the JCD543 Triple Display Docking station as it provides the users with multiple capabilities and uses. With it's unique capabilities, the JCD543 can provide the user with multiple additional monitors and other functions.
      ** Thanks for the positive input on your review as we greatly appreciate it. We constantly strive to improve
      all or any flaws in our devices in order to obtain perfection and better satisfy our customers. Thanks again! j5create

  • Rated 5 out of 5 stars

    Need this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It’s hard to find ones that has two HDMI ports.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      13 ports in one sleek design for all your needs. Thank you for your review. j5create

  • Rated 5 out of 5 stars

    Great Big Dock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great and it does not need its own external power for a two monitor set up.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello!

      Glad to hear that the JCD543 has expanded your set up and made things a little better. If you should ever have any questions or concerns regarding your device, please don't hesitate to contact us and we would be more than happy to assist you. Our information can be located on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Rated 3 out of 5 stars

    Dockingstation requires download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not us the dockstation. It required driver download to WORK PC.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Yes, this docking station does require a driver to operate fully. If you cannot download the driver we also have some mini docking stations that do not require drivers:
      https://www.bestbuy.com/site/j5create-usb-type-c-multi-adapter/6406972.p?skuId=6406972
      We appreciate you taking the time to share your review.
      Thank you,
      j5create j5create

  • Rated 5 out of 5 stars

    Works as expected. No issues!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered quickly to curbside pickup. Excellent service and the app worked well.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Good day from j5create,
      We are happy to hear that pickup was fast and easy and that the docking station was simple to set up. Thank you for taking your time to post a review.
      Have a great day,
      j5create j5create