Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4 out of 5 stars with 3034 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 3,034 reviews
  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Good overall value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dock for my Macbook Air M4. Needed dual monitor support along with the Macbook Air screen itself. I have lots of USB devices that I need to use as part of my job and the dock does a good just with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade to my home desk!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked as I hoped, much better than the cheaper one I'd purchased! Sleek design, doesn't take up a ton of space but raises up the laptop a bit. Makes my home workstation nearly as nice as my work...!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ports

    Rated 5 out of 5 stars

    Wish I would have gotten this sooner!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This docking station is perfect! I have two monitors and it makes the connection to my laptop simple (I love the fact that I can add 1 more monitor if I chose to at a later time). It has everything you need plus more. The cable storage with dual opening came in very handy when my sister wanted to use my docking station (her connector was on the opposite side). The only drawback is that I still need to plug in my laptop.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Toni, We appreciate you letting us know the JCD543 has met your expectations. If you have any questions or concerns, feel free to contact us and we'll happily lend a helping hand.
      Cordially,
      j5create j5create

  • Pros mentioned:
    Usb-c

    Rated 3 out of 5 stars

    Great docking station- beside the video outs

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says on the title is a usb-c docking station, however the way they implemented the display outputs its really weird,the first displayport and hdmi port that are side by side work just fine, they are plug and play with the 3 usb-a ports, 1 usb-c port, the sd card and micro sd reader, and the gigabit ethernet port, however the second hdmi or the VGA ONLY work if you install their software, because those two outputs are done using something with usb video and software, and while it does work, its really laggy and doesnt give out the full performance i should expect from it, on windows and or mac, wich is why i mainly bought it because it was the only one that was usb-c since my windows machine would not work because it doesnt have thunderbolt even when my mac does

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Overall

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One I received was partially defective in that the display port did not work, but otherwise it worked great and was conveniently small and lightweight. Will likely repurchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works! Set up hard. Customer service good.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to get this set up, but I LOVE it. I'm a Windows PC user...new to the MacBook world... when hey! I discovered that there's no USB port... no HDMI, VGA display ports, no place to plugin microSD cards, and WHAT?! Place to plug in an ethernet cable!...yikes! Oh no! That's not going to work! I am required to be hardwired for my job. Got to have anything that ethernet connection. Non-negotiable. So, I bought the JCD543. It's got all the connections that I mentioned above. HOWEVER, the setup was not for the faint of heart. I had to call their customer service several times. They are available business hours EST. I was put on hold until I got an agent. However, it was worth the wait because they guided me through the steps to get it working. It required updating the operating system. And, I actually had to return a defective JCD543. I know, that's a total bummer. However, now that I have the thing all set up, I love it. I had to have all those connections to make the MacBook work for me oh, and this is the thing that made it possible. Using it is now easy and seamless, even with a VGA connection to an additional monitor!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      To support all of your USB peripherals, the dock provides a total of four USB 3.0 ports (1 USB-C and 3 USB Type-A ports), a Gigabit Ethernet port, SD/microSD card slots and a combo audio jack. We appreciate your feedback on the Docking Station. Have a great day, bessie. j5create

  • Rated 4 out of 5 stars

    Work well to your laptop up on external devices

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my laptop to hook up to dual monitors and that worked but I could never figure out how to set it up where I could close my laptop. Likely a user error but not 100% sure if it was that or this device. Otherwise, it worked for what I needed it for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    j5create - USB-C

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job well, Good value, fair price, good service at the store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    j5 create

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I did have to repurchase this item after 4 years because it started failing.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Multi-function connections

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy if you need extra connectivity. This allows my laptop to have multiple devices connected and charging at the same time and place. I have a external hard drive, earbuds and overhead light to maximize my laptop use. All this on one outlet! Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 4 out of 5 stars

    Pretty good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was forced to buy one of these because the new macs don’t have any USB ports. It’s suppose to sit under the laptop but for my 13” Mac it doesn’t look right. Other than that it’s pretty great. It just takes up a lot of space if you don’t use it under your laptop though. Out of all the other options though, this was definitely one of the better ones that I saw. 3 USB ports and other ports as well. I wish these things were cheaper but what can you do I guess

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Good day,
      Thank you for your feedback on the triple display docking station. There are some tradeoffs, there are a lot of ports, but the docking station is big, as well as functionality versus price. As you know computers are being manufactured with fewer USB ports so hubs and docking stations are becoming a necessity. We appreciate you taking the time to write a review on the docking station.
      Thanks,
      -J5Create j5create

  • Cons mentioned:
    Power supply

    Rated 5 out of 5 stars

    Great Docking Station

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dicking station w plenty if USB ports that don’t power off for unknown reasons like my old one. Using with a Dell Inspirion and also switch a Lenovo Thinkpad. Works great with both. I can use 3 screens with this dock (laptop and 2 HDMI monitor connections). Well worth the money. Fast delivery by Best Buy - came in 2 days without paying extra for shipping. Definitely recommend!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The unique design of the JCD543 having different capabilities makes it very attractive for the typical office worker, allowing you to not only have more ports, but to rest your laptop on top makes this next to none on the market.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Docking station

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at an affordable cost. Highly recommendable!

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    It does what it should.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I 'regret' is that it doesn't have a optical audio out. This does require a specific driver download. Sometimes it doesn't work with both the monitors I have connected via HDMI. As in, the computer will go to sleep and one external monitor will display and the other won't. Other than that, I have a USB-c hub plugged in and the attached devices work fine. The analog audio works fine, I haven't tested the network, but I imagine it's okay.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Doing what it should is what the docking station does best. If you are only getting one monitor to work at a time, there is troubleshooting that can be done and we would value the chance to resolve this. If interested; technical assistance can be obtained by contacting support on the casing and a specialist will be happy to help.
      Regards,
      j5create j5create

  • Cons mentioned:
    Power supply

    Rated 4 out of 5 stars

    Acceptable

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design could improve itself. It has only two HDMI ports and it could be necessary to have one extra. Sometimes the power supply gives me problems, my computer doesn't recognize this device, so I have to disconnect and connect it again.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Monitor connector

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my 3 screen display for work connected easily

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Almost didn't buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read many reviews complaining about this unit that I ALMOST didn't get it! But I am glad I did. This unit does everything that I have asked it to do. I am using the HDMI port for an external display and love the SD and micro SD card slots! Great bonus! The only complaint that I have is that the powered USB 3.1 port is not clearly labeled. As such, I cooked an external HD. Lost a few files that I wish I could get back, but, c'est la vie!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello!

      Awesome! I'm glad to hear that this has helped you out, but I do apologize about your Drive and I hope you've been able to recover some of that data. If you have any questions or concerns regarding your device, we would be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Connectivity
    Cons mentioned:
    Power supply

    Rated 2 out of 5 stars

    Does and doesn’t get the job done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t come with a power cable, so you’ll have to visit the products site for their cable or hit up amazon for one that provides ample juice. It does allow me to hook up two monitors with hdmi to give me 3 screens. Though it’s unstable and I occasionally have to plug/ unplug from laptop to get screens displaying. Some collaboration tools lose audio while plugged in. Power pass through is not great and get the warning that charging will be slow, not sure how power is allocated with so little plugged in. This was suppose to allow easy drop in for my wife or I and not require peripheral shuffling/power ply shuffling. Having to still plug in laptop power defeated that objective. Official drivers did not seem improve any of the described behaviors. So it works, just not as expected by the description. Likely another universal docking station out there that would do a better job. If you’re in a pinch and just need something in a hurry it may work for you to get by.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      I'm so sorry to hear about this! We actually do sell a powered version at Best Buy that comes with the cable, but I know how frustrating it can be to need to return like you did for the power cable which we do sell separately as well. Please contact my customer service team and we can help get you up and running without the connectivity issues. Our information is found on the back of all of our product boxes and on our website.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Purchase. Very much recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly works perfect. There's not much more to say..

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for a whole home set-up! You can successfully attach multiple monitors (even old ones with the old jacks!)

    I would recommend this to a friend