Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.
This summary was generated by AI based on customer reviews.
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, works well and buying more for the office.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you. I'm glad your enjoying the docking station. Thanks for your support.
- Cons mentioned:Compatibility
Not so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This hub is not yet ready for the Macbook pro M1. The mini sd slot does not work. Customer support isn’t great either, I have been asking them for a timeline on upgrades to M1, but I get crickets.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We apologize for the miscommunication you may have experienced with us. The JCD543 is currently not compatible with M1 Macs. At this time, we are placing all M1 Mac users on an "On-Hold" list and as soon as those drivers are available, you will be notified. In order to be placed on the on-hold list, we strongly recommend reaching out to the support team printed on the casing and a specialist will be ready to help along with troubleshooting the SD card reader not working properly.
Thank you,
j5create
Doc station
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far is working good, practical. I use it at the office to doc my laptop
I would recommend this to a friendBrand response from J5create Team
Posted .Space-efficient, supplying various capabilities in one make up the JCD543s nature and we're excited to hear it.
Gratefully,
j5create
DO NOT BUY THIS JUNK
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked right. One HDMI port works perfect, the other keeps shorting out and causing my monitor to do weird things. I tried trouble shooting it with J5 Create and after trying all of the different ports I ended up sending it back to them for "testing" and they said it tested good and sent it back. Once I got it back I tried again this time I also tried the VGA port that does work (but you don't get the same resolution) and the DP port which doesn't work at all. I can't return it to Best Buy because it's been more than 2 weeks and now I'm stuck with a junk $109 docking stating. Do Not Buy. I'm not the only one.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the inconvenience. Please contact our Customer Service Department, so that they can get more information from you; in order to properly troubleshoot the issue you are experiencing. Their information can be found on our website under the "Support" tab. Sincerely, j5.
Avoid J5Create Products
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid J5 Create products! This docking station lasted less than a year. I had to wait 10 days for J5 to send me a replacement under the 2 year warranty. The replacement they sent me failed within 14 days. They offered to replace with a different model. I had to argue for them to pick up the cost of shipping. The replacment they sent, while working for now, has a bright yellow label on it with the words "damaged & defective." I expect it to fail soon. Avoid this brand.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We appreciate your feedback and will pass it on to our management. Feel free to contact j5create if you require assistance. Their information can be found on our website under the "Support" tab and ask to speak with a Manager of the Technical Support Team department. We apologize for the inconvenience and hope to hear from you. Kind Regards.
Less cluttered!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful tool. It makes for a much less cluttered desk.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
Worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my dual external monitors and laptop!
I would recommend this to a friendBrand response from J5create Team
Posted .Create a triple-monitor setup with 4K HDMI, 1080p VGA, and 4K DisplayPort outputs
good product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product for the price works for what was need
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Terrance,
Thank you for taking the time to write a review for the triple display docking station. It is good to hear that the price and functionality of the docking station worked for you. This dock has a lot of functionality including pass through charging via USB C, three USB-A ports, and much more.
Thank you,
-The j5create team
- Cons mentioned:Compatibility
Non working product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product wasn’t as functional as it stated, I was able to get one monitor to work but the second would not operate no matter what I tried.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The HDMI or DP port on the USB-C Triple Display Docking Station requires DisplayPort Alt Mode over USB-C. The VGA and stand alone HDMI port requires an installation of a driver for proper functionality. Depending on the OS you have, different instructions apply. Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
Accessory
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect integration with my computer and accessories
I would recommend this to a friendBrand response from J5create Team
Posted .Available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0.
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this docking station. Easy to set up and use. I recommend highly.
I would recommend this to a friendBrand response from J5create Team
Posted .Easy to set up and use is what we focus on when designing hubs and we appreciate you taking the time to leave a review.
Gratefully,
j5create
easy to install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product. works with all my equipment. highly recommend.
I would recommend this to a friendBrand response from J5create Team
Posted .Easy installation and different capabilities is part of the JCD543 nature - due to it supporting up to three monitors at once, it is a top seller on the market - thanks for the feedback!
Cordially,
j5create
Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was expecting a docking station (corporate kind). Wasn’t the corporate one that was used at the last place I worked.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station is a consumer-grade model designed for powerful multi-display setups and everyday productivity.
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like my docking station at work. Recommend for everyone!
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
That's great to hear! I'm happy to hear that this has made the work from home situation a little easier for you.
Thanks,
j5create
DO NOT USE WITH EXTERNAL HARD DRIVES
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I spent the past 3 months since purchasing this with my MacBook Pro constantly crashing and corrupting hard drives. I spent hours with support calls with Apple and never made the connection it was this docking station. Why is it called a docking station with 3 USB-C 3.0 ports and no notice anywhere not to use it with external hard drives? I was told on a support chat with j5create yesterday it doesn't work with hard drives. It ruined my 8TB backup drive, my 4TB drive and corrupted new 10TB and 5TB replacement drives some drives are totally unmountable now. I lost hundreds of dollars in equipment and weeks of productive time. PUT A LABEL ON IT OR IN THE INSTRUCTIONS THAT IT DOES NOT SUPPORT EXTERNAL HARD DRIVES!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
We are terribly sorry for the trouble that you have had with the device. If you could please reach back out to our support team regarding this issue at your convenience. We understand the frustration with losing valuable time, equipment, and data and would like to provide our sincerest apologies directly to you. Updating our product documentation with up to date system requirements and limitations is an area that we at J5Create constantly try to keep up with. We are sorry that the information that you needed about the device was not part of the included documentation. Again if you could reach back out to our customer service team, and please accept our deepest apologies.
Thank you,
-J5Create
Good Docking Station.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item if really neat and works perfectly with my HP Spectre.
I would recommend this to a friendBrand response from J5create Team
Posted .Good products is what we do best and we are excited to know the customers are experiencing it, thanks for letting us!
Regards,
j5create
Doesn't work out of the box.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off it tells you to download a driver to the computer youre attaching the docking station too. Good luck with that happening if your using a work machine. Secondly, i could only get signal through one of the hdmi ports, the other didnt work at all.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Company laptops have security measures in place that block new software or drivers from being installed. Reach out to your IT department. They may have the necessary permissions to install the driver.
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a waste of money, it worked for a couple weeks then the second display shut up randomly and it won’t work, I took everything to geek squad and they said the only thing failing is this docking station. I bought another one and the same thing happened.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with our USB-C Triple Display Docking Station. The docking station requires that the computer supports DisplayPort Alternate Mode and that the driver is installed. Our customer support team can assist you with setting up your docking station. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Multiple display port
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The concept of the product is good however, the capability is sub par. I got this as a multi display port for my dell laptop. This device would not charge my laptop efficiently while in use. I ended up returning it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We're sorry to hear you were less than satisfied with our Dock. The USB-C power-in port works with computers that supports Power Delivery over USB-C for pass-through charge. It may be that the power-brick may have been less then 65W. We recommend a 65W or higher for pass-through. If you have any questions, feel free to contact j5create by phone, email or live chat. Sincerely, j5.
Dual monitors do not work properly.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use with a 16” MBP but the HDMI port that uses the J5create driver doesn’t work properly. It loses connection and stops working. Tech support has tried several things but it still doesn’t work right. I should have taken it back and got something else.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm sorry to hear about this! I hope that our team was eventually able to get you up and running! If we weren't I do hope you'll allow us to help you find a product that works for you even if it isn't with us.
Thanks,
j5create