Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.
This summary was generated by AI based on customer reviews.
Would not recommend for MacOS Big Sur
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display port on this does not work with MacOS Big Sur. It is also the first docking station I have owned or used for a Mac that requires a driver install.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello, if your computer has an M1 chip, drivers are available through our website under the "Support" tab. The only ports that require drivers are HDMI/VGA and Mic. If you need any further assistants, please contact our support team. We apologize for the inconvenience. Respectfully, j5.
Need better install directions.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting away from tower computers and wanted a docking station. I am usually pretty good with computers but I cannot figure out how to get this thing to work on my mac.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Gscott, I'm sorry to hear about the install instructions not helping you get setup. I recommend contacting support for step-by-step instructions and we'll see what can be done to help.
Respectfully,
j5create
Surface docking station
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.used a docking for my Surface - works great but wish it had one more standard usb - purchased adapters for usb-c plug ins
I would recommend this to a friendGreat doc
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great choice for a type c doc. The convenience of having additional external display options and peripherals is awesome.
I would recommend this to a friendBuy something else
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this one precioyspy but it can be tricky. This tine when i bought a new one, not detecting both monitors.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station requires an available USB-C port that supports DisplayPort Alt Mode for video out via HDMI or DP port and USB Power Delivery 2.0 or 3.0. Please refer to the manufacturer of your hardware for more information on your device. It will also require an installation of a driver for the VGA, Mic and the stand alone HDMI port. Drivers are available on j5create website under the "Support" tab > "Downloads/Drivers" page. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you.
1/10 would not recommend
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s stopped working after about 9 months. Wasn’t able to return it or get a replacement from the manufacturer.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team. Their information can be found on our website under the "Support" tab. The USB-C Triple Display Docking Station does have a 2 year limited warranty and they should be able to help you troubleshoot. Sincerely, j5create team.
J5 dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my MacBook Pro and found out that currently it is not supported by j5 due to driver issues under my current OS waiting for them to release new drivers
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
We are currently working on the drivers that will make the JCD543 compatible with MacOS Big Sur. There will be an announcement on the j5create website once the drivers are released. Until then only 3 ports will not function on the JCD543 without the drivers; the audio jack, the VGA port, and the HDMI port directly next to the VGA port. We appreciate your patience with us.
Thank you,
j5create
cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.second HDMI port already failed, positioning of the dock makes it really easy to cover my laptop's ports causing overheating
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The stand alone HDMI requires an installation of a driver. The other HDMI port that is linked with DP is a PnP port, which requires a computer to support DisplayPort Alt Mode for video out over USB-C. Please make sure your computer is up to date. For more information on this issue, please contact our Technical Support Team and a specialist will be ready to assist in resolving this. Their information can be found on our website under the "Support" tab. Thank you.
Robert
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.followed directions for installing this item and it didn't work, had to take it back to the store to make it work.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Windows or Mac platform for the VGA, Mic, and stand alone HDMI for proper functionality. Depending on the OS you have, different instructions apply. The USB-C Triple Display Docking Station will also need a computer to support DisplayPort Alt Mode and Power Delivery over USB-C. Please refer to the manufacturer of your hardware for more information on your device. ** Feel free to contact j5create Technical Support if you any questions on our j5create devices. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
Can’t live without it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must have if you are using a small laptop and want multiple monitors, keyboard and mouse. Know my boss wants one!
I would recommend this to a friendNot arms told
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work properly. Cannot plug Two monitors in at once and it does not allow a laptop to fully charge like I was told.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you; in order to narrow down the exact issue you are experiencing. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
It didn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It downloaded all the necessary drivers and it didn’t even work.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Windows or Mac platform. Depending on the OS you have, different instructions apply. The USB-C Triple Display Docking Station will also require DisplayPort Alt Mode / USB Power Delivery through a computer's USB-C port. Please refer to the manufacturer of your hardware for more information on your device. Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you.
Does not work with Mac or Asus
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big disappointment! Would only connect 2 monitors to my Asus or my MacBook. Their support said this was normal!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The HDMI or DP port requires DisplayPort Alt Mode from an available USB-C computer and cannot be used at the same time, it's one or the other. The VGA and stand alone HDMI port requires an installation of a driver for proper functionality. Depending on the OS you have, different instructions apply. So, DP, stand alone HDMI, VGA or 2 HDMI and VGA will grant you triple display's. Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
Not for me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this docking station to use at work. It worked the first day but in the second day the second hdmi port went out. I had purchased 2 of these and both had the same issue.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm so sorry to hear of the difficulty you've had with your devices. If you would reach out to us, we can see about getting you up and running again.
Thank you!
j5reate
not so great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't work with my Mac book pro dual display won't work with this dock I am only talking about apple , I am not sure if this works on windows
I would recommend this to a friendBrand response from J5create Team
Posted .We're sorry to hear the Dock did not work with your Mac. Depending on the OS you have, different instructions apply. In order to narrow down the exact issue you are experiencing, we recommend contacting support and a specialist will be ready to assist in resolving this, thank you.
The hub with everything
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this to connect all my periphials and 2 27" HD external monitors to my DEll machine when I work from home
I would recommend this to a friendBusiness user
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks. Used with two montiors and a max device and they were very slow
I would recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Windows or Mac platform. Depending on the OS you have, different instructions apply. The USB-C Triple Display Docking Station also requires support of DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0 feature. Please refer to the manufacturer of your hardware for more information on your device. Thank you.
Did not.fitky needs
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work at all. Had to return the device. Had no issues with the retun
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station requires an available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0 features. Please refer to the manufacturer of your hardware for more information on your device. As well as an installation of a driver for the VGA, Mic and stand alone HDMI port for functionality.
Malfunction
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a couple months of use a malfunction error pops up, have to unplug and plug-in again, and a little spark at the outlet.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I sincerely apologize for the inconvenience you experienced. Please contact our Customer Service by Live Chat or a Support Ticket, so that they can get more information from you; in order to properly help resolving this issue. Unfortunately, our phone support will temporarily be unavailable due to COVID. Our info can be located on our website under the "Support" tab. Sincerely, j5.
Upset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was sold this by mistake. Not compatible. Bought and usb-c to HDMI converter did not work. Has to be direct connection. All I wanted was a triple display. Returned
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Tymarie!
I would like to apologize for the inconvenience that this has caused you. If you would contact my customer service team, we would be more than happy to help you in finding a device that better suits your needs and assist you in getting back up and running. Our information can be found on the back of all of our product boxes and on our website under the support tab, where we have links to our live chat and phone service.
Thanks,
j5create