Customer Ratings & Reviews
- Model:
- JCD543
- |
- SKU:
- 6357396
Customer reviews
Rating 4 out of 5 stars with 3034 reviews
(3,034 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great item!
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need a good docking station for a “work at home”, or are building a gaming set-up using a laptop as your base, this is more than capable of getting the job done.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Sleek and Easy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being able to plug in and use multiple devices is great. Sleek and hides very easy. Being able to see on a bigger monitor makesnworking easier.
I would recommend this to a friend - Pros mentioned:Ports
Rated 3 out of 5 stars
Requires Download of a Driver - Admin Privileges
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not able to use the docking station because it requires the download of a driver. I work from home and wanted to use this on my work computer but I cannot install the driver because i don't have admin privileges. Typically, companies do not allow employees to install any kind of software for security reasons. I didn't see this requirement mentioned in the description so purchasers be aware and J5Create, please add it to the description for clarity (apologies if I missed it). I did see a question answered saying that the driver is only needed for the two additional monitors so this will work for one monitor. One other thing, this is not a docking station that you click your laptop in and out of like the old ones. This is basically just an extension cord with more ports and you will have to unplug it to take your laptop to another location.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .You may have to contact your IT department in order to see if they will allow you to install the software. We apologize for the inconvenience.
- Pros mentioned:Usb-c
Rated 5 out of 5 stars
Great value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I keep this one permanently on my desktop. Works well and let's me keep 2 monitors at once and all external ssds plugin when I'm at home. Only 1 cable to the laptop and its up and running and charging!
I would recommend this to a friend - Pros mentioned:Usb-c
Rated 3 out of 5 stars
Some key things you should know...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For starters... it has 3 display output PORTS, but you can only use a max of two of them at once. And MacOS does not support DisplayPort daisy-chaining, so the max number of displays you can drive on a Mac with this dock is 2. Second, this requires a driver to be installed. The displayport worked and it's paired HDMI port seemed to work without the driver on a Mac, but the other HDMI port did not. The driver also requires some strange permissions on Mac, which makes it feel like a fragile implementation which can break whenever Apple decides to fundamentally change things (which is very likely). Finally, even with the driver installed, macOS did not recognize the audio out, even with something plugged into it. This is a bummer. With those things in mind, everything else seems to work well, and this dock demonstrates what the power and versatility of USB-C can be, and is almost perfect. We just need to get back to the idea of plug-and-play, and cooperating with well-established standards.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for choosing the j5create triple display docking station. I would like to clear up some misconceptions that you may have. The docking station will support three external displays. You will need to use the VGA port, the lone HDMI port, and then either the display port or the other HDMI port that are marked ‘Or’. Your issue with the audio Jack may be related to the driver installation you may want to contact the j5create customer support team for assistance. Our contact information can be found on our website under the support dropdown. I hope you give us the opportunity to get your docking station up and running.
Thank you,
The j5create team
- Pros mentioned:Ports, Usb-c
Rated 5 out of 5 stars
item works great - hdmi is great too
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.because apple refuses to put ports on their macbooks, this docking station is definitely needed. i used to use the ones where you plug into the side but it looked awkward hanging off. having this dock station lets me rest the laptop on top and nobody seems to notice. all the ports work and the hdmi out to my tv works great
I would recommend this to a friendBrand response from J5create Team
Posted .Providing more monitors to one's Mac is what the JCD543 does best, providing the user with additional ports for peripherals, SD card readers, Ethernet and more is a feature of this device on top of resting your laptop on top of it. We're excited to hear it is meeting your needs!
Appreciatively,
j5create
- Cons mentioned:Compatibility
Rated 4 out of 5 stars
Nice device, didn't work for my needs
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice device at a great price, but doesn't work with Chronebook
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello RandyB, thanks for your review. Unfortunately, USB and some Type-C devices do require drivers. If your computer supports PnP devices, we may have a compatible unit. If interested, feel free to contact our support team and they'll be happy to assist you. Take care!
- Pros mentioned:Ease of use, Ports
Rated 5 out of 5 stars
Fantastic docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station goes perfect for my laptop. Plenty of USB ports, display port and hdmi. The build quality is fantastic and I have not had a single issue. This docking station is extremely portable.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Docking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very functional docking station. I can plug in most of my devices and because of its smart size, it is not really visible on my desk. All the slots are working and I am glad I choose it to make my ebook versatile but either connecting it to my monitor setup displays or using it alone.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for sharing your feedback on the Dock. I'm glad the all connections works great with your devices. Cheers!
- Pros mentioned:Usb-c
Rated 5 out of 5 stars
great dock for every possible monitor setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a super-handy dock that allows all of our USB-c machines to connect to every monitor you could possibly have at home. And the stand like configuration really helps keep enough air running under the laptop to deal with heat issues. Nice product at a good price.
I would recommend this to a friendBrand response from J5create Team
Posted .TechOps, we appreciate your feedback on our Docking Station. I'm glad your monitor setup works perfectly with the device. Cheers!
- Pros mentioned:Ease of use, Usb-c
Rated 5 out of 5 stars
Easy setup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and setup, we have two setup as one is for the office and one for home. We are able to use them on our Mac pros and dell laptops as they both have thunderbolt adapters. Makes it nice and easy as one cable to the laptop gives us all Of the accessories including power.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive. Thanks for your rating. Enjoy!
- Pros mentioned:Connectivity
Rated 4 out of 5 stars
USB Type-C j5create Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a remote office to connect 2 monitors and wireless keyboard & mouse. Really communicates well with each piece however the pass through power from the docking station to the laptop does not match what the specs say and what the laptop requires, even after requiring the laptop power supply being required to power the docking station.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .DisplayPort Alt mode for HDMI or DisplayPort resolution of 4K @ 30 Hz. The dock can connect to a USB-C port that doesn’t support Power Delivery but it will not pass power through the connected device
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great Home Office Addition
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed this to connect my HP Firefly Zbook 14 up to 2 monitors in my home office. Super portable, has a bunch of inputs and connections, and has been working great for me so far. Only complaint is that the connector cable is a little stiff but other than that this, this thing is perfect. I have also used it with my IPad Pro with no issues.
I would recommend this to a friendBrand response from J5create Team
Posted .Greetings SwagDaddy, we are grateful that you took the time out to leave us a review on the JCD543. Your feedback helps us to improve our products. Thanks a bunch. j5create.
Rated 3 out of 5 stars
Too big for its britches!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it can be called a docking station, it is not well designed and does not have any way to secure it to a post, desk, or other surface that would enable you to stabilize it and get full advantage of the many plug-in sites. Also, I think it would be better if there was an upgrade to Avid Power so that you could be sure that you could adequately support all of the docks and the docking places that it has.
No, I would not recommend this to a friend- Pros mentioned:Ports
Rated 4 out of 5 stars
j5create - good product a little expensive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Allows we to hook up 1G Ethernet and external monitor and has extra USB ports to use. Ethernet stopped working but after emailing support they recommend i just reinstall download software and everything is working now. Every now and then external screen flickers but not that often, so otherwise i would give 5 stars.
I would recommend this to a friendBrand response from J5create Team
Posted .Please make sure the graphic card in the computer has the latest update and any available updates through the computers manufactures website. If possible, to test with another video cable. Thank you for the review.
- Pros mentioned:Usb-cCons mentioned:Power supply
Rated 5 out of 5 stars
Need to download a driver and buy power supply
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Download the driver and the usb-c is great.use it with msft surface pro 7. Will not work on 6 or lower surface. What irks me is having to buy a separate power supply. Just add one and increase the price. Save us some time!!!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate your feedback. The dock itself does not require the power supply. The optional power supply is to provide charging for your computer through the dock. We now do provide the docking station and power supply in a single package:
https://www.bestbuy.com/site/j5create-usb-type-c-triple-display-docking-station-with-90w-power-delivery-adapter/6357403.p?skuId=6357403
The older Surface models do not have USB C ports for the dock to plug into. However we do make a mini dock designed specifically for some older Surface models:
https://www.bestbuy.com/site/j5create-ultra-drive-mini-dock-for-surface-pro-4-5-and-6-black/6381213.p?skuId=6381213
Thank you,
j5create
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
One plug makes it easy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works to make a station with expanded screens. You can hook up many devices and it makes it easy to plud in and go to work.
I would recommend this to a friend - Pros mentioned:Ease of use, Ports
Rated 5 out of 5 stars
Works great!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my home office set up. Easy to use and sufficient number of ports to connect all my devices.
I would recommend this to a friend - Pros mentioned:Ease of use, Ports
Rated 5 out of 5 stars
Future expansion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this. Makes my life easier switching from my personal computer to my firm's laptop. There are so many slots. Could've gotten a smaller one, but I know my future self will appreciate the forethought of this one!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Power cords with multiple outlets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was perfect accessory for the laptop I purchased
I would recommend this to a friend







