Customer Ratings & Reviews

Good value product. Still have one monitor that doesn’t work via the dock but everything else works

I recently received a replacement dock and I'm still unable to display my 2nd monitor. I can only see the laptop and one monitor. The USB Display Device diagnostics message - USB Station: The T6 DriverKit extension has claimed the device and is driving it. I've changed cables, purchased new cables, connected other laptops, powered the Macbook Pro separately but nothing seems to fix this same problem I've experienced for the entire time I've owned the dock. On the rare times I reach customer service they can't diagnose the problem and send me to Apple who send me back to J5. Support is very limited the times they're available (8-5 EST) makes them near impossible to reach. I'm running out of patience AND ideas. Don't roll the dice with this dock. BB has other options that have to be better than this.

Pretty solid universal docking station. Bought for my HP Envy & Lenovo monitors. Had it for a month now, it's worked well so far.

UUUuggghh. Should have read reviews before buying. You can only use this for 3 monitors if one of them uses a VGA (eye roll). It shows one 4k port, and 2 HDMI ports but it CANNOT accept 2 HDMI ports (one of them is labeled 4k OR hdmi). No clue why this was created like this. That's pointless. It was soooo expensive for what it offered. It really shouldn't be advertised as a triple monitor and say there are 2 HDMI when there aren't.

I have three of these in my small office. They all work great. All have dual monitors. Highly recommended!

I had trouble setting this up with two monitors using HDMI. I called J5 customer service and spoke with Peter. He was the most helpful customer service person I have talked to in the past couple years. He walked us through the setup and all is working great. We can now use this just as we intended: Laptop closed, with 2 large monitors showing our work. Note - if you want to use the docking station to charge your laptop, you will need to purchase a power cord for this.

I like that it is flat and my keyboard sits on top of it. Saves space.

I think it's a good product that offers a very useful set of ports, but it has serious compatibility issues with the Mac. This product requires using a driver from J5create to work with the Mac, and that driver introduced stability issues when I installed it. They also still don't have a Big Sur driver so I couldn't use this with my second Macbook at all.

This device does not fully work with Mac OS 10.15.1. They plan to release a driver update to make it work later in november 2019 but as of Novemeber 5th the update isnt out yet. When i first installed the drivers audio and video routed through the dock wouldnt work. Then after a hour with customer support audio was working and 1 of my 2 monitors was working. Unfortunately now i have a new issue where everytime my mac goes to sleep the screen will not come back on. To recap i can get sound and 1 external monitor working with my Macbook Pro. Until j5create releases their driver update dont expect a mac running the latest OS to work right. You can confirm compatability issues via j5creates website support section.

I needed to purchase the least costly docking station for work. I chose this one to work from home using my company's laptop to connect two other monitors. The docking station works well.

The hub is working pretty well. But I am not sure about how to delivery the power. Where should I pubg the hub?

This is a really nice piece of equipment and very versatile

Fast service, delivered exactly as ordered, highly recommend

Works as described and works perfectly with my computer.

I bought this while traveling and it worked great!

The charge pass thru doesn't work on my HP laptop. Battery went dead after three weeks of periodic use. HP laptop Spectre didn't like the pass thru charging. Unplugged HP charger from dock and plugged in directly to the laptop.

Simply put, the software they direct us to download is not compatible with my Macbook Air with Mac OS Mojave 10.14.6. I've tried 3 different times: with everything plugged in, everything unplugged to the Macbook Air, and new cables and different monitors. Also, the color on my monitor that is HDMI with a Samsung TV has a color distortion; everything turned pink. It's cute but not what I'm looking for. I didn't investigate as thoroughly (with trying a different hdmi cable) but when I used the same cable for my projector the color is fine and the video goes in and out. I don't know. I'm going to return and try a different product. I went in person and the stores don't have that many options. (why amazon is convenient). If you can, try a different company.

Followed the directions and now I have a triple external monitor setup for work. One 4k. One 1440p. And one 1080p. Drivers can be a little buggy with the newest MacOS but toggling display resolution fixes it.

one by one the USB, ethernet, and display port all stopped working despite numerous troubleshooting attempts. Sometimes the ports that are down will randomly work again, then back to being busted. Spring from something a little more expensive to avoid these headaches

If you value your computer do not purchase this. I purchased it in order to use my Apple air as a desktop computer within months of the dock overheating my Apple air which I had for less than two years stopped working due to battery issues. I purchased a new MacBook Pro and it has been less than 30 days and the only thing that I plug it into is this station and now I have lost my MacBook Pro to the same issue. Losing over thousands of dollars in My computer purchase because of the dock is not worth it. And all they can offer is an exchange. I refuse to plug any of my computers into the station