Customer Ratings & Reviews
- Model:
- JCD543
- |
- SKU:
- 6357396
Customer reviews
Rating 4 out of 5 stars with 3042 reviews
(3,042 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Usb-c
Rated 5 out of 5 stars
A MUCH NEEDED ADDITION
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first experience and truly I had no idea what I needed to purchase for the home set up to connect my work laptop. Thanks goodness for the multiple people that were helping me that night. This one was on sale, but was the best they had in stock for what I needed. I needed to make a double monitor workstation for my laptop. I got feedback from my IT work staff where we have ALL Dell products. I took my work computer into the store and the staff helped set me up with everything. With that being said, it is consistently locking up throughout my workday. I am still giving this 5 stars because it was a lifesaver and I believe it’s more of my internet provider causing the issues than this item. I have HDMI running for both monitors. I did not require a power source, so if you need that capability, this item will not work for you. Happy Shopping!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
It’s really good to hear that you got the assistance that you needed in the store. If you are having issues with the docking station feel free to contact the j5create customer service team. They will be happy to help you by phone, email, or in a live chat. Contact information is on the product packaging and on the j5create website.
Have a good day,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy and perfect!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked easily right away. My company sent me a $400 docking station but this one works circles around it. Easy setup....it just wirks right away. I used 3 screens with the laptop with an ergonomic keyboard and mouse.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review and 5 star rating. Enjoy your new Docking Station.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Dock Station Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and was easy to set up and use. Was able to connect both displays with this.
I would recommend this to a friend - Pros mentioned:Usb-c
Rated 4 out of 5 stars
Very good dock, VGA output is not crisp.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well with my Lenovo workstation. Only complaint is that the VGA output seems somewhat fuzzy. I've used a display port to VGA adapter dongle and it results in a sharper image. It's also sharper when I use HDMI.
I would recommend this to a friend Rated 5 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item works well and allows me to utilize my dual screens.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works very well. Gives a great addition to a laptop that don't have many ports.
I would recommend this to a friend - Pros mentioned:Ease of use, Ports
Rated 5 out of 5 stars
Addressed my needs!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station is exactly what I was searching for. I have several monitors and devices that all needed to be set up to run through my main computer. This docking station has enough ports for everything, was easy to set up and is working fine.
I would recommend this to a friendBrand response from J5create Team
Posted .Addressing the customer's needs is what the JCD543 does best; with it's various ports, capabilities; this device is a one of a kind on the market and we are excited to hear it.
Cordially,
j5create
- Pros mentioned:Ports
Rated 4 out of 5 stars
Its useful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful dock. Using this while attending college. Ill use it so hook up two other monitors to my laptop as well as using the 3 USB ports and aux port. Only wish the USB-C was a little longer so i can tuck it away and have a cleaner looking desk.
I would recommend this to a friend - Pros mentioned:Ports
Rated 5 out of 5 stars
Excellent docking station for excellent price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The J5create is a great docking station it has all the ports I needed to connect my Dell 7000 series XPS, DC2720 monitor, printers, keyboard and mouse. It sits perfectly under my 15 inch laptop and the cords are neatly tucked away.
I would recommend this to a friendBrand response from J5create Team
Posted .All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive!
- Pros mentioned:Usb-cCons mentioned:Power supply
Rated 2 out of 5 stars
Not what I expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy this specific model as it's the only one with dual HDMI connections. Unfortunately 1 of the connectors displays in a different resolution it seems. Attempted to troubleshoot with Geek Squad and now working with the vendor directly. The dock itself is functional but certain text and colors are blurry from 1 port. At this time no one seems to know the reason or is able to fix. This also does not have an external power supply which I think may also limit its output capabilities
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The JCD543P comes with a power adapter. The JUP2290 will be the power adapter that goes with the JCD543 device or you may use your own USB-C power-brick to the USB-C power-in port on the Docking Station. An available USB-C port must supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0. Please refer to the manufacturer of your hardware for more information on your device. Being behind on updates could cause the j5 device to not function as intended and in order to rule everything out we recommend contacting the Manufacture (of your computer) Support in order to have them assist you in properly updating your computer. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you.
Rated 5 out of 5 stars
Great for multitasking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy this item use it everyday for my monitor other than it cutting out it’s pretty good lets me multi task with work and play at the same time would recommend
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Simplistic, thin and light!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the simplicity of this docking station! There are plenty of inputs. It's thin and very light.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 4 out of 5 stars
Nice and Versatile
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and versatile between the computers in the house, although does not act the same between Windows and Apple computers. Windows seems to be fine for my multiple monitors but when my wife hooks up her Apple laptop she can only get one.
I would recommend this to a friend - Pros mentioned:Ease of use, Ports
Rated 5 out of 5 stars
Value for Money Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value for money docks. Can easily connect tipple display with compatible Laptop. Along with USB C/ USB 3.0 and Memory card slots.
I would recommend this to a friend Rated 3 out of 5 stars
Troublesome
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this docking station since October 2019. It works when it wants to. One of the HDMI ports on the back does not work and the one that does work causes my 2nd monitor to freeze and i have to reboot the docking station to get it functioning again. Is a sleek design and nice looking, specially for the lift desk I have it sitting on. but not so reliable.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Rodrick!
I'm so sorry to hear that you've had this trouble with our product. If you would contact our customer service department we'd be more than happy to help get you up and running properly. Our information can be located on the back of our product boxes or on the contact page of our website.
Thanks!
j5create
Rated 4 out of 5 stars
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product for the price. It works well with a Windows Laptop, Macbook Air and even our Windows 10 touchpad. We have purchased 3 of them and stopped using a different brand since these work so well and are half the price as the previous brand we used.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for leaving your feedback on the Docking Station. I'm glad all your computers work nicely with the Dock. Have a nice day!
- Pros mentioned:Ease of use, Usb-c
Rated 5 out of 5 stars
Replaced 2 hubs with this 1.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this port extender. Simple to connect, has 2 HDMI ports for dual monitors. Really helped get rid of a nest of cables. The formate down load went fast and worked right away. Nearly plug and play.
I would recommend this to a friendBrand response from J5create Team
Posted .One of the USB 3.0 Type-A ports is a fast-charge port, so you can charge your mobile devices faster than you can from a standard USB port.
- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Easy and good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, and it works. It connected to my laptop, allowing me to use two external screens, a wireless mouse and keyboard, and an external hard drive through the docking station.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
PAMB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item woked well very easy set and the quality of this prodect and sales person who helped me knew exactly what I needed
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 3 out of 5 stars
Return back to the store
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it because it stopped working item had to be returned back to the store because it’s not working
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.







