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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4 out of 5 stars with 3034 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 3,034 reviews
  • Rated 5 out of 5 stars

    nice docking station

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we just turned our son's laptop into a desktop. It's so cool.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Get it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works majority of the time and its awesome! I use two monitors with it and switch back and forth between my personal laptop and work laptop. A good purchase.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for our review. If you have any questions regarding the Docking Station, feel free to contact j5create Technical Support and they'll be glad to assist you. j5create

  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Great docking station for various model laptops

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great docking station. Would be awesome with another HDMI connection but it had enough for my dual monitors just fine. Makes launching my laptop with all my monitors and plugins very easy.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      That's great to hear! I'm glad that this has suited your needs and I hope it continues to do so. If you have any questions or problems with your device, please don't hesitate to contact us and we would be more than happy to assist you. Our information can be found on the back of all of our product devices and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, great for small spaces, easy hookup, great value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good docking station.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device really helps me to get my work done. The USB ports and the HDMI ports are really useful to do what I need to do. It fits very well beneath my laptop and doesn't take up too much space.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Brett!

      That's awesome! I'm glad to hear that the JCD543 has made your set up a little better and I hope it continues to do for a long time coming. If you should ever have any questions or concerns regarding your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be located on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Rated 4 out of 5 stars

    Issues at first

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this docking station and downloaded the drivers off the j5create website but it wasn't working. I thought it was defective since only one of the display ports were working so i exchanged it but I was still having the same issue. I had to reach out to j5's customer service for help, they directed me to another driver that I would need in order to make the docking station work. Once I got past this hiccup, the docking station works beautifully I am really happy with my purchase. Anyone who is working from a home office and needs to power 2 monitors or even 3 I would recommend this. (Side note; I am using a MacBook Pro 2019 running Catalina with this docking station)

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Jen!

      That's great! I'm glad that we were able to assist you in getting up and running and that everything is working now for you! If you have any further questions regarding your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be located on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Cool Idea. Just Not What I Needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this along with my new HP laptop. I was looking for a docking station with USB-C/Thunderbolt charging capability. This wasn't it. I returned it to Best Buy. They have another version of this item that includes the charging capability. That's what I should have purchased at the time. Upon further review, I found that the powered version of this item doesn't provide enough juice to charge my new laptop in a timely manner. That said, this item does exactly what it purports to do. You'll have a hard time finding another USB-C adapter with this capability at this price.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We are sorry to hear about the experience you had with the JCD543; when it comes to the pass through charging, there are two different models of the JCD543 where one includes a power supply and the other does not; regardless of which one is obtained, the power supply is not necessary as the device is bus-powered by the computer when connected. If your laptop requires more than 100 watts to charge, we recommend contacting the support team on the packaging in order to find you a solution and resolve this matter for you.
      Respectfully,
      j5create j5create

  • Rated 5 out of 5 stars

    Docking station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item opens up possibilities for working remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works really good I recommended to my friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    90% Workable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it works well, and much better than my first docking station. It did have some trouble with one laptop with the wired Ethernet. If that laptop wasn't connected to the docking station and using wifi, it would have trouble connecting with the wired Ethernet when it was on the docking station, or would suddenly drop the Ethernet connection and I would have to restart the laptop to get it to even connect with the wifi again. Otherwise it's been working well, especially since im not using Ethernet anymore since we moved.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ports

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up with my Mac and gives me all the ports I need without a lot of plugging and unplugging. Makes travel easier and keeps everything tidy!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The Triple Display Docking Station is a great choice of device due to it's multi-variable ports and capabilities i.e. SD card readers, USB ports, plug and play Ethernet and more. We always value positive input on our products, thanks so much!
      Sincerely,
      j5create j5create

  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product it makes my work life easier when having multiple screens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design for this was great. I loved the amount of port options you have, the idea of how the USB-C connector is made unnoticeable but the it's unfortunate this doesn't support all monitors or laptops, something to do with the drivers I think. I had issues using this with a display port, no matter what I did or what device I used - my monitor will always flicker, making it unusable. With HDMI though, it worked perfectly. I like the height to it as well, making it serve as a mini laptop stand and help ventilate your laptop. Overall, it's a good buy although I returned mine as it didn't serve the purpose I got it for.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your feedback. If you have any questions regarding the device, feel free to contact j5create and our Support Team will be glad to assist you. Kindly, j5create. j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Gave my laptop more than enough USB ports. Have had no issues since i set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Perfect Docking station for our hybrid staff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this docking station is great for our remote team. We ordered one to test and now I'm ready to purchase more. it is so easy and reliable. We have our remote team equipped with laptops. At home and at the office they have two monitors/keyboard mouse combos. The laptop rests perfectly on top of the docking station, saving desk space. It has several ports and perfect for the two monitors. It is a great docking station. I recommended. (as an IT pro)

    I would recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 1 out of 5 stars

    Ready to take it back

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to hook up two HP monitors to my my laptop. The good: I like the look and the size of it. It fits well under the laptop and has all of the ports I need. Pricing is good, but you get what you pay for. The bad: I took it out of the box, updated all of the drivers on my laptop and then plugged it in. Mostly plug and play, but my laptop doesn't support the second HDMI port so I had to use the VGA port. I think that is where the problems come from. This thing freezes up every 5-10 minutes. I work on proposals and do a lot of copying and pasting, comparing versions, working in excel and word at the same time, etc. It seems like I have to much going on for the dock to handle. When I copy it freezes. I unplug it, plug it back in, paste, and click save and it freezes again. I will take it back this weekend and look for something else. I just have to finish the week with this issue as I need all screens to operate. Very dissapointed.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      I'm very sorry to hear that this has happened to you and I do apologize for the inconvenience that this has caused you. Please contact my customer service department and we would be happy to assist you in getting your device working properly. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing service.

      Thanks,
      j5create j5create

  • Cons mentioned:
    Power supply

    Rated 4 out of 5 stars

    Review of the product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall really good. But if are activity using 2 items that are plugged into this with not enough power, it can make your computer loose charge and die even if it is plugged in

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you cityman, for your feedback on the JCD543. If you have any questions regarding the unit, please reach out to us and our agents will be happy to assist you. Cordially, j5create. j5create

  • Rated 4 out of 5 stars

    Computer Docking station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When trying to run two computers and an additional monitor this was a good fit. There are enough ports to add the external drive and mouse. My difficulty is with service. The USB ports will disconnect at no specific time. Then they will start working. I tried contacting service to speak with someone and got transferred twice, explaining both times the necessary information. Then I was connected with the remote access and disconnected. This had taken an hour and a half. When calling back it would be an additional hour+. This docking station is only a month old and I am pleased with what I can do with it.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Eileen, thank you for your feedback. For troubleshooting on the issue you are experiencing, our contact information is available on j5create website under the "Support" tab. We apologize for the inconvenience this has caused. j5 Team. j5create

  • Rated 5 out of 5 stars

    Docking station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns out I did not need this item and returned same.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Works well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the ports I needed to make it easier to connect and disconnect my laptop from usb and ethernet devices. does not support Thunderbolt 4

    I would recommend this to a friend