Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.
This summary was generated by AI based on customer reviews.
Worked great, but then..
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.'Bought this product in January after reading tons of reviews. It worked like a charm. Then, one day in September, it just broke down and stopped working. 'Enjoyed it while it lasted but won't be going with this brand anymore.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on j5create website under the Support tab. Thank you.
- Pros mentioned:Overall performance
Great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. No issue with the use of it. It is useful.
I would recommend this to a friend Nice upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to my bulky noisy docking station, this is not only a space saver, but also so quiet.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, powers my MacBook, provides an Ethernet connection for my MacBook and it connects it to my 2nd monitor for editing videos. It’s everything I need and more
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you Serg, it a nice Dock for your computer and creating a workstation for home or work. Enjoy and take care.
- Pros mentioned:Overall performance
Work as Intended!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly for adding extra monitors with USB ports included. Works awesome and lifts my 17" HP Omen for air flow under the fans. Bonus!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Works great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero problems, solved all issues (allows 'extended' display across (2) 4k monitors).
I would recommend this to a friend Works well
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for laptop so that I could connect with 2nd display. Works well.
I would recommend this to a friend- Cons mentioned:Compatibility
Review of the j5create - USB Type-C Dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know I was in trouble when I opened the package and the instructions had in bold print, "If you have a problem with this device call j5create technical support before returning it." I bought it to work with my job computer and two monitors. It also had to connect speakers and microphones so I can fully work from home. It didn't work out. It wasn't compatible with my computer so I returned it to Best Buy. The description should include its compatibility with different computers. It doesn't do well with my Dell Latitude 7470.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Brodie!
I'm so sorry that this happened to you! We put that notice in there because installation of these docking stations can be a little tricky and we always want to be able to assist where we can. I hope that you would consider giving us another shot so we can show you how well our products to do work.
Thanks,
j5create
- Cons mentioned:Power supply
Works with a few issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even plugged in I have power troubles with this docking station. Monitors and usb devices keep ejecting and restarting while my computer is locked.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In order to narrow down the exact issue you are experiencing, we recommend contacting support and a specialist will be ready to assist in resolving this. Sincerely, j5.
- Pros mentioned:Ease of use
Docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy tech solution. Has improved my work productivity immensely!
I would recommend this to a friend - Cons mentioned:Compatibility
Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t seem to be working the way it says it does. I’m hoping it’s me just having a hard time figuring it out but so far it’s not doing what I need it to do and will only connect to one display.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In order to connect 3 displays to the JCD543 Triple Display Docking Station the USB-C port on your laptop must support DisplayPort Alternate Mode and the driver from our website must be installed onto your computer. Our customer support team can assist you with setting up your docking station. To contact our customer support team please visit the j5create website then click on the "SUPPORT tab at the top right of the webpage. Thank you.
- Pros mentioned:Usb-c
WHen it works, it works great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have three monitors hooked up to a laptop with this docking station, two HDMI and one VGA. It works for a while and then two of the monitors freeze and I have to pull the USB connection and connect again. Sometimes 5 times a day. Called support who had me update windows and get the latest driver. Works better, but still drops one monitor a couple times a day or it shows the right 2 inches of the display on the left side of the monitor. Laptop is an i7 with a discrete graphics card, so that is not lacking.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate you taking the time to leave a review for the docking station. I regret to hear that the dock is still causing issues after contacting support. We constantly strive to improve the quality of our products. If you would like further assistance our customer support team is happy to help.
Thank you,
j5create
WORKS GREAT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great! I have them under 3 of my laptops, and they work flawlessly
I would recommend this to a friend- Cons mentioned:Power supply
Very nice but was disappointed in power
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy to find this but had multiple disappointments after I got it home. I discovered it has no power supply. So in addition to this you have to bring power to it. So I went back and bought a 100w power supply for an additional >$100. The power supply is great. But when I plugged the power supply into this docking station then ran power from the docking station to the laptop, the docking station was passing through only less than 50 watts and it would not operate the laptop. I returned the docking station unfortunately.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm sorry to hear about the trouble that you've been having with our device. I hope that you will contact us at our customer service department and we can try and get to the bottom of the issue as well as locate a product that will better suit your needs and get you up and running again.
Thanks!
j5create
- Pros mentioned:Overall performance
Great produvt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I bought it, then had to switch laptops. Works well with my system!!
I would recommend this to a friend - Pros mentioned:Usb-c
Great low profile dock.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has done exactly what it advertised and has done it will no issues. Used to karaoke a party and worked like a champ
I would recommend this to a friend - Pros mentioned:Usb-c
Extends ports
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works perfect for adding usb, usb-c, hdmi & audio out for my new Yoga laptop.
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for connecting my MacBook Pro to my two big monitors! Fairly easy to do too!
I would recommend this to a friend USB-C docking review& question.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device with my laptop that has an USB-C connection but I wonder how it work with laptop w/o such connection. I do have laptops/ desktops with USB3, how can I make it work?
I would recommend this to a friendGreat for laptops
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to enable my son to easily hook up two screens to his laptop. Laptop lacked the appropriate ports - but this fixed that issue very easily.
I would recommend this to a friendBrand response from J5create Team
Posted .Available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0. Thank you for your feedback, Shane. Enjoy!