Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.
This summary was generated by AI based on customer reviews.
Not a true triple display setup
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to user as a dock for a touchbar MBP. This is not true triple monitor setup. The dock is capable of driving two monitors via the USB3.1 ports, however the third monitor is driving by a USB monitor adapter that is built in. OSX Catalina is very strict about certain types of driver installation and if you don't allow EVERY.SINGLE.CHANGE requested by the driver, the third monitor will never work and you will have to do quite a bit of futzing around to get it to work again. There are better options that's cheaper and works better than this.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
The JCD543 will allow you to add up to three additional monitors to your laptop. One through a VGA port and another one through a HDMI port; both of these run off drivers that need to be installed on your computer. The third display can connect through HDMI or Display Port and this is only possible if the USB-C port that you plug the dock into on your computer supports display port alternate mode. We appreciate that you took your time to share your review.
Thank you,
j5create
Perfect for my home office
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station helps me connect my multiple screens and laptop. I am not sure if this is the docking station but sometimes the screens freeze and I have to unplug the station to reset the screens.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Kris,
Having multiple screens is a great way to increase productivity. The freezing screens may be related to the video drivers on your computer. If the video drivers are outdated I would recommend updating them. If that does not resolve the issue feel free to contact our customer support team for troubleshooting help. Contact information can be found on the product packaging and on our website under ‘Support’
Thank you,
j5create
- Pros mentioned:Ports
Five stars
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent port. No problems with connections. Good price.
I would recommend this to a friend - Pros mentioned:Ease of use
Monitors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, it was easy to hook up and hasn't had any problems.
I would recommend this to a friend - Pros mentioned:Ports
Streamlined Docking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic streamlined docking station. Just the right amount and types of ports. Keep everything organized and near
I would recommend this to a friend - Cons mentioned:Power supply
Needs more power! Oh oh oh!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great if it would work with more power. I can't power everything with it.
No, I would not recommend this to a friend docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works good with my msi gl66 laptop. I can connect my 2 monitors (and use the laptop screen) and mouse. Has usb-c ports
I would recommend this to a friend- Pros mentioned:Connectivity
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hooked up my laptop work computer and it works with two monitor configuration. It makes my work easier having two monitors. Easy connection.
I would recommend this to a friendBrand response from J5create Team
Posted .I'm glad to hear Dock was an easy setup and monitors up and running. Thank you!
- Pros mentioned:Overall performance
Works as it should
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Used on my HP laptop, using USB see Jack. It works with my speakers, Network cable, Two monitors and keyboard.
I would recommend this to a friendBrand response from J5create Team
Posted .Supports Mirror and Extended modes on your HP computer. The easiest way to add a second or third display.
Great hub
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed for my home office. . Great design. Sturdy yet lightweight.
I would recommend this to a friendDocking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly Recomend. Was able to add a 3rd monitor making my work from home situation so much better.
I would recommend this to a friendGood docking station for MacBook Pro
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this with my 16inch MacBook Pro, Being used to project to a monitor as well. So far no issues. Although the dock does heat up quite a bit when In use.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
That's great to hear! I'm glad that this has done everything you need it to. If you ever have any issues, please don't hesitate to contact us and we would be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
Love its design, super!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functionality is great but the best of it is its design. You can place it under your laptop and it raises it a little bit which makes it perfect to use.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Since you can put the j5create docking station under your laptop you can save space in your work area. This plus all of the ports on the docking station makes this a great addition to a laptop. We appreciate your review.
Thank you,
j5create
I really want to love this...
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this device for more than a year now. It does all the things it says it will do ...... plus one more. It runs all the things I need to, but now and then (about once per day) the external monitor locks up and I have to unplug the docking station from the laptop for 10 seconds and plug it back in. Also, every once in a while, it will fail to pass power to my laptop for charging. It is very frustration, but I'l sort of learned to put up with it. I will probably look to replace it soon.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi MetCap, thank you for your review. I’m sorry to hear you had such a frustrating experience with our JCD543, but I really appreciate you bringing this issue to our attention. Please feel free to reach out to us and we would love to make things right if you give us another chance. Our contact information can be found on the j5create.com website. Sincerely, j5create
Need better description and instructions.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item works as expected just would have been nicer if there were some instructions with it other then what was on the box. The curb side pickup works but ONLY if you have a cell phone.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your feedback on the Dock. We'll pass it on. Thanks.
- Pros mentioned:Ease of use
Christine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. I use to connect my monitors and printer
I would recommend this to a friend - Cons mentioned:Compatibility
Docking Station Caution
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has limited use and I will be returning it. I bought this to use with a new MacBookAir. First issue is needing to download software to use it. When I went to the website, a 'pop up' warning said this will not work on Apple iOS Big Sur which is the OS I have. This should have been listed on the box. The USB Type-C connecting cable is not convenient to use depending on desk space to connect other inputs.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
Recently we have released a Beta Driver for macOS 11.1 Big Sur available! (NOTE: This driver is NOT compatible with M1 Chip mac books & macOS 11.2 Big Sur BETA we advise to disable automatic updates and do NOT update to Big Sur 11.2 at this time). For assistance with installing the driver for Big Sur contact j5create customer support:
https://en.j5create.com/pages/support
Thanks,
j5create
- Pros mentioned:Ease of use
Add this Docking Station to your setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know why I waited to get this docking station. Really makes things easy when I only have to plug one cord into my laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review and the 5-star rating. Enjoy your new Dock!
Good for basic use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for standard laptop use. Do not use for a gaming laptop. Will only utilize onboard GPU
I would recommend this to a friendGreat portable device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why run out of ports, this item is at a fair price and even better when on special at Best Buy. I've purchased several for our team.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello, I'm glad to hear Best Buy had the Dock on sale and thank you for purchasing several for your team. Have a great day.